All articles
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"Took Payment" vs "Paid" Columns on Invoice Screen
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Ad-hoc Bundles
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Add a Balance Forward (account summary) area to Invoices
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Add a Logo
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Add or edit your business information
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Add Photos/Images to Products
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Add Users in RepairShopr
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Adding Discounts to Invoices
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Admin Page - Charts and Stats
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Advanced Marketr Topic - Notify on warranty creation and expiration
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Assets
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Authorize.net Set Up Instructions
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Automated Remediation
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AutoPrinter
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Big Chain - Multiple Locations, Logistics
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Bring Your Own SMTP
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Bulk Print Asset Labels for Customer
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Bulk Updating Customers
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Business Hours (Holiday Calendar)
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Business Types in Initial Settings Wizard
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Calendar and Appointments
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Can I add Ticket comments to Invoices?
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Can I scan a ticket barcode to make the invoice line items show up in the POS?
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Can I send emails to all my customers?
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Can I track COGS in Xero using RepairShopr?
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Canadian multiple tax rates - GST, PST, HST
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Capture Signatures on iPads - POS Second Screen App
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Change bank account into which payments are deposited
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Clickatell Integration
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Compliance - HIPAA
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Connectwise Importer
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Contract Management
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Create reminders in RepairShopr
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Credit Card Payment processing overview (Start Here)
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Custom domains
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Custom Widgets
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Customer Custom Fields
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Customer Portal
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Customer Portal Users and Permissions
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Customer Purchases
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Customer Reports
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Customer Settings
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Customers
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Customize Labels
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Customize PDF, Email, Label, Receipt, SMS Templates
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Customizing Invoice Template for non-US users
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d7 / d7II / dSS integration
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Dark Mode
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Database Backups - Automated
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Default Email Wrapper HTML code
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Delete Recurring Invoice(s)
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Delete signatures and disclaimers from customer emails
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Deleting customer data
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Dell Network Expert Program
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Deposits
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Disable adding Google Meet video link to appointments
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Disable Sending Email to a Customer
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Disable/Delete Users or Restore/Undelete Users
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Do late fees sync to QuickBooks?
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Documentation Center
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Domo Integration
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Dropbox - Sync Tickets and Invoices
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Email addresses we block based on roles
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Email and SMS Reports
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Email Deliverability
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Email in RepairShopr - Replies and Notifications Overview
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Email not getting converted to ticket
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Employee Reports
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Employee Time Clock
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EMV / Chip and Pin - Myths from Fact
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Estimates
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Export all data
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Export Ticket Notes
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Flowroute Integration
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Formstack Integration
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Free image hosting sites
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FreePBX / PBX Integrations
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GDPR - RepairShopr and Your Business
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GDPR - Start Here - General Data Protection Regulation
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GDPR - Your Business and Your Customers
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General Settings
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Getting Started with RepairShopr
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Glossary of QuickBooks API Errors
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Google Calendar Integration
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Heartbleed FAQ
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How can I make my own barcodes using RepairShopr?
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How can I open the cash drawer / till from RepairShopr?
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How can I use RepairShopr for marketing my business?
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How to change the associated ticket number on an invoice
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How to Waive Late Fees
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If a customer sends us an email, will the body of that email show up as a ticket comment?
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Image/Logo shows in template editor but not PDF
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Importing Customers
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Include custom message in Estimate and Invoice email templates.
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Introduce techs in appointment emails
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Inventory
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Inventory Reports
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Inventory Settings
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Invoice Reports
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Invoices
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Invoices paid in QuickBooks Online not syncing to Syncro
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IP Allow List
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IT Glue Integration
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Kabuto Integration
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Labels - Customers, Assets, Tickets, Products
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Leads Module
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Leads Preferences (Settings)
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Login Settings
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Mailboxes - Inbound Email Ticket Creation
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MailChimp Integration
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Make a Customer Tax Exempt
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Marketr - Email marketing, follow-ups and reminders to customers
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Merge Customers
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Microsoft Teams
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Migrate data from one site to another using LibreOffice
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Migrate from RepairShopr to Syncro
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Minimum Ticket Charges
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Mobile Defenders Integration
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MSP Add-On
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MSP360 / CloudBerry Integration
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Multi Factor Authentication (MFA)
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Multiple (many) phone numbers for Customers
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Multiple Tickets on an Invoice
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My updated logo / company information isn't showing on my PDFs
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Need help finding integrations in the App Center?
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Ninja RMM Integration
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Not Receiving RMM Alerts
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Notification Center Overview
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Notifications about bounced emails/non-deliverables and spam
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Office 365 Calendar Integration
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One Time Use Inventory Products
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Open Invoice Reminders
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OpenID - Sign in with Intuit or Google Apps
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Outlook Calendar API Upgrade
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Pages are loading slowly for me
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Parts Orders
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Parts Settings
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Password Requirements
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Password Vault
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Payment System
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Payment Terms (Invoicing Terms) - Driving the Due Dates
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Payments Reports
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PDF System Upgrade - April 2, 2024
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POS (Point of Sale) System
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POS Settings
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Prepay Hours (Block Hours)
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Prevent Creating Customers from Leads
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Printing Hub - AutoPrintr (legacy), Printers
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Profit and Loss Reports
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Pushover - Set up Push Notifications
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Quick Switch users (Pin Login)
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QuickBooks Desktop Setup and Help
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QuickBooks Online Setup and Help
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QuickBooks Stale Object Error
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Recur - Residential MSP Automation with Kabuto
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Recurring Invoices
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Refunding
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Repair Widget
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RepairShopr API - Leads
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RepairShopr Demos (Workflow videos)
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RepairShopr Lite Mobile App iOS/Android
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RepairShopr REST API - Build custom extensions/apps/addons
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RepairShopr Workflow - Espanol
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RepairTech Solutions / TechSuite Integration
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Reports - Differences in totals
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Reports in RepairShopr
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Reuse 3
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Sales Reports
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Sales tax collected by RepairShopr
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Saved Customer Search
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Saved Customer Searches - Sending granular campaigns with MarketR
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Scheduled Reports and Favorite Reports
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ScreenConnect Integration
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Search All the Things Database Reindexing
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Security FAQs
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Security Groups (Granular Permissions)
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Set or Change Location
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Setting up Your Account
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Setting up your QuickBooks Integration (Start Here)
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ShipRush Integration
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ShipStation Integration
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Show labor start time, stop time and notes on invoice
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Single Sign-On with OpenID Connect
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Slack Integration
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SMS - International availability
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SMS/MMS - Details, Instructions, Templates, Communication
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Solarwinds MSP (formerly MaxFocus)
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Spiffs and Commissions - Tracking and Reporting
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Square Integration for Mobile Apps - iOS/Android
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Star TSP100 Printer Setup
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Store Credit
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Store Customer Credit Cards
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Store customer credit cards using CC payment terminal
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Stripe Integration
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Supported Browsers
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Supported Hardware
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Tabs Customization
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Tax rates
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Tax Reports
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TeamViewer Integration
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Third Party Billing
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Third Party Vendor Integration for Electronic Ordering
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Ticket Automations
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Ticket Reports
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Ticket Tags
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Ticket Timers
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Tickets
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Toggl Integration - Time Tracking
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Topaz Signature Pads
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Translations / What languages are supported
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Twilio - Bring Your Own
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Unmark Leads as spam
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Update my plan or payment method
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Updating Legacy RepairShopr API Tokens for Existing Third-Party Integrations
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Use a Credit Card Swiper
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Use your own email From address when emailing from RepairShopr
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Using your Worldpay Credit Card (EMV/Chip and Pin) Terminal (dejavoo)
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Verified Email Domains
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Warranty Reports
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Warranty Templates
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Watchman Monitoring Integration
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Website Integrations
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What are all the ways a customer can make a ticket?
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What do RepairShopr's backups and uptime look like?
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What emails does RepairShopr send out and when?
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What is a Quick Payment?
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When I add or update a customer in RepairShopr, does it sync to QuickBooks?
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Who is the ACH provider/third party vendor?
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Why am I getting the message "Your IP is being throttled"?
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Why does Admin look different?
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Why is my Tax, VAT or GST not showing on the Z-Report?
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Why is there a delay syncing to QuickBooks Online?
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WooCommerce Integration
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Worldpay Payments in RepairShopr
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Worldpay Payments Setup Instructions
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Xero Integration
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Z-Report - End of Day Report - Cash Register Closing Report
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Zapier Integration