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Why am I getting the message "Your IP is being throttled"?

← Admin and Settings
We have in place various security precautions to protect the integrity of the system. If we see an extremely high number of requests in a short period of time from a specific IP address, we automatically protect against this.

Once or twice we've seen errors where a device (a signature pad or keyboard) will unintentionally send many requests to the system. If this happens, you may see this message. The protective measures are temporary so this should resolve on its own if not signs of abuse are seen.

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