General
3762 results found
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Ad-Hoc E-Mail for all Invoices
I think making the Ad-Hoc E-Mail feature available for all invoices regardless weather the customer has an email address would allow us to send the email to anyone at any given time. Let's say the Bookkeeper is the main contact in the account and that is usually the email you have setup in the company, but the owner calls and asks to send a copy to him/her? The only way to do that would be modify the account. Plus it would allow the users to pretty much send the invoice anywhere we want.
11 votes -
Automatic email notifications to customer for contracts expiring in 30, 60 days
Automatic email notifications to customer for contracts expiring in 30, 60 days and expired contracts
11 votes -
Add spiff in bulk actions
When in the inventory tab, it would be great to select a bunch of products and choose bulk action and assign them a spiff category. This way I can offer say 10% commissions on all accessories for say a week or a month to my employees and add and subtract them as I need too.
11 votes -
Add Bulk Statements by Email
Add Bulk Statements by Email just like Bulk Emailing of Invoices.
11 votes -
Hide individual part prices in estimates and invoices.
In estimates and invoices, I would like to see the option of hiding individual part prices. The reason for this is if we are building a custom PC for someone - we are selling the complete machine, not individual parts. The only price I want them to see is the final/complete amount. We offer a bundle discount when someone is purchasing a computer and having the part prices visible negates that.
11 votes -
Manual stock adjustment for serialized items
If you need to add many serialized items at the beginning, there are no Purchase Orders at all. For many B2B companies the stock units comes from different sources, and not always from POs.
So inability to manage the quantity for the serialized units manually is a huge lack in functionality.
After all, everyone makes mistakes. If some units were found at the dark corner of the warehouse, there are no POs -- usually. So the ability to update the quantity without a PO is necessary.
11 votes -
Recurring ticket that creates a scheduled appointment with date selection.
example 2nd monday of every month 9am 2 hour duration. for recurring onsite appts. This would include same appointment owner and attendees etc. basically a clone.
11 votes -
Enter Labor Log on Behalf of Another Tech
Currently, when a user/tech enters information into the Labor Log, it's tied to that tech, and shows up this way on the Invoice line item.
It would be handy if an administrator, or the ticket assignee possibly, could manually change the tech in the Ticket Timer Log, especially for Projects or when multiple techs work on a ticket.
Example: Bob is assigned a ticket. This ticket will take 3 days to finish, and will need Joe to help. Currently, both techs will need to sign in and update what they did on that ticket. If for some reason one of…
11 votes -
Client Portal - add "Hide Invoice" for better client portal filtering
This is hopefully simple...
Add a hide invoice button to the client portal "open ticket" area...
Also... it'd be great to not have a 20 ticket limit in this area. Maybe add pages to this...
Right now, our larger clients are having a VERY DIFFICULT time using the portal due to these limitations.
Thanks
11 votes -
Automatic alert if pre-paid hours are [almost] consumed?
I'd like to see a possibility to get an automatic alert if pre-paid hours are [almost] consumed?
11 votes -
Labor log timer changes status from NEW to PROGRESS
Please allow the labor log timer to change the ticket from NEW to IN PROGRESS.
11 votes -
can you change the default attachment from private to public
Make where you can change the initial/default attachment status from private to public
11 votes -
Time clock CSV download
I would like to be able to download the time clock data to a CSV file so I can see the notes and the hours in a spreadsheet and sort them.
The reason is that I have two different pay rates based on the type of work, and currently I have to manually add up the hours for each type.
Thanks!
10 votes -
usb drawer pop-open
recently I posted a comment on an existing planned feature; the printer drawer-open integration. I don't know if comments really are the best way to inject ideas on an already existing subject, so I decided to make a separate post.
Not sure if devs are aware of this handy gadget, but a better solution would be to integrate with usb drawer open devices.
The device is simple, cost-effect and equipment agnostic, so it works with all cash drawers.
These devices can be purchased for $20-$35 wholesale and retail for $50-$75, so its cheap to say the least and provides the…
10 votesHey – we have an idea of a solution, but can you give us some more details/links/etc?
A usb drawer opener would be fine if it had a javascript API so we could control it from a web browser.
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Add Direct Draft as a Payment Option!
We have several clients that pay us monthly for different services. Instead of getting hit with CC fees, we push Direct Draft for any recurring services. This is easily setup in Authorize.net but RepairShopr doesn't support it. This means RepairShopr doesn't know invoices have been paid and we have to mark them as paid manually... which also throws a kink in Xero when invoices go over. We have to match them up and manually send out monthly "PAID" statements to our clients. This creates a lot of extra work that could easily be avoided if RepairShopr understood when a direct…
10 votes -
Vendor details on Product sales reports
Would be really good on the product sales report to be able to see the vendor, Im trying to keep track of what we pay suppliers as we only pay once its sold on certain products. Currently Im searching line by line and its very tedious!
10 votesThanks for the suggestion here. It’s possible to have multiple vendors on a product. How were you thinking this might be represented on the report?
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Phone camera integration
I sometimes repair devices on-site for customers. Would be nice if I could scan barcodes with my phone's camera rather than typing UPCs for parts or fixed prices. A USB label scanner with a PC/Mac is fine for the office, but I can't plug a bar code scanner into my iPhone or iPad.
10 votes -
Multiple Calendar in Field Jobs
I think that adding the option to use multiple Google calendars would be very useful, especially for us using the One Man Army package.
For instance, I have my personal Google calendar and my business Google calendar and they are synced with each other with full access. However, when adding the Google calendar in RepairShopr, it asks me to choose one of the two calendars. If I were able to choose both, then my embedded calendar could also show when I am unavailable due to personal appointments. With just the business calendar showing, people can choose times that I may…
10 votes -
Multiple tickets to be timed
Many of us work on more than one computer at a time. With only having one timer running, we have no way to accurately track time spent on a repair. This is not only important for invoicing, but also so we can track average time for repair type, to help us better estimate costs of repairs. I am really surprised this would be something we have to vote on.
10 votes -
Customer account on Hold status
currently a pop up can be enabled as an alert to give the operator a message when a customer is selected, however occasionally we need to put an account on hold when a customer has either gone over their agreed limit or is not making payments. The account on hold status would ideally prevent a new invoice being created for the offending customer coupled with a warning to the operator.
10 votes
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