Robert Reichner
My feedback
8 results found
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3 votes
Daniel – Domo has spent many millions of dollars building amazing technology to pull that off. We could have added a report here and there, and would always have people complaining – or – buy domo and integrate.
Domo was very expensive, we are going to continue losing money on it. We added it for those people that need more powerful reporting because we would never have been able to build something as nice as they have.
Just like we won’t build accounting, so we integrate QB and Xero.
In the MSP space there are reporting systems out there that people pay a lot of money to hook into the big PSAs. We were able to accomplish the same type of reporting for a fraction of the price – and we are proud of it.
The going rate for a reporting system like what we are giving in domo is…
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4 votesRobert Reichner
responded
We added this for Customers using the Pop Up option in Custom Fields.
An error occurred while saving the comment Robert Reichner
commented
John -- This is session based so as to reduce unwanted duplicate pop ups (for instance, if you're updating the same ticket multiple times in a day). The pop up will show again when you have a new browser session.
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4 votes
Thanks for clarifying. There are a number of security considerations to surfacing stored credit cards for customers. We may consider this down the road, but it would be something for the future.
An error occurred while saving the comment Robert Reichner
commented
Also wanted to clarify that access to stored cards is not supported for Authorize.net either due to the same security considerations.
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1 vote
An error occurred while saving the comment Robert Reichner
commented
Do you have the estimates module turned on? Wondering if that's the functionality you're looking for.
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92 votes
Hey everyone – we have added the “Sync to QuickBooks Online” bit for beta_testers, if you are not a beta tester currently, you will get this feature in a couple weeks. We are not accepting new beta testers at this time.
For those of you that are beta testers, please visit QuickBooks settings in RepairShopr and select your Accounts Payable account for PO’s to sync to in QB and let us know here in the comments what feedback you have for it!
Thanks!
An error occurred while saving the comment Robert Reichner
commented
We'll be adding multiple vendor SKU's in the near future!
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46 votes
An error occurred while saving the comment Robert Reichner
commented
Appreciate the thorough response, Brian!
An error occurred while saving the comment Robert Reichner
commented
Hi Martin, Thanks for writing! We have many 3rd party integrations which you can find on our App Center page in the Admin section. If there's a coupon / loyalty tool that has a good API we can use we'd love to know about it to see what's possible. I looked at Collect for Business and didn't see this..
Robert Reichner
shared this idea
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6 votes
What kinds of features would this module have?
An error occurred while saving the comment Robert Reichner
commented
That's helpful. Which custom fields do you mean? Are these the ones that show up on the Tickets? Any detail or examples you can provide would be great.
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13 votes
An error occurred while saving the comment Robert Reichner
commented
You can just place the cursor in the top search box and scanner the customer barcode.
An error occurred while saving the comment Robert Reichner
commented
If you have a USB barcode scanner you just need to put the cursor in the search box at the top of the app and then scan the barcode to pull up the customer.
Gabe -- Have you looked at the Monthly Stats in Domo and the Chart for "Invoices Sum by Month"?
https://www.evernote.com/l/AAwitk02Fh9EoIlmgQEwkhnDKvOPstvzsCg
You can click on that chart and click on an individual month bar in the chart. That will drill down to the list of invoices that are included there. Is that what you're looking for? There's a definite challenge here in terms of providing data to suit all use cases (cash vs. accrual, invoices vs. payments, reporting partial payments vs. final payments, invoice dates vs. invoice due dates vs. payment dates, etc.)
Regarding updates on what's released, we've been sharing all the updates and features that are launched approximately every couple weeks and are posting that as an in-app notification and reposting on our blog. Definitely open to other suggestions on how we can do this better! We've been shipping a lot of beta features in the last two months that just got fully released so we'll have our next update this coming week on everything that's new. Thanks again for the feedback.