Rajesh Agarwal
My feedback
68 results found
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1 vote
An error occurred while saving the comment -
24 votes
An error occurred while saving the comment Rajesh Agarwal
commented
I can probably get this working yeah :)
An error occurred while saving the comment Rajesh Agarwal
commented
I'm pretty sure if the phone number is in the body of the email we already do the matching. Can you try it out?
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72 votes
Hi folks!
Wanted to respond here and let you know that since this integration was requested, we launched Syncro!
Syncro takes all the PSA functionality you like in RepairShopr, combines it with a built-in and robust RMM, and adds more MSP specific functionality on top. So you no longer need to integrate RepairShopr with another RMM, because it’s built right in to Syncro.
You can check Syncro out at https://syncromsp.com/?campID=uvat
If you’re interested in switching, we can migrate your RepairShopr data to a new Syncro account. Just ask our support team for more info :)
Let me know if you have any questions,
Troy
An error occurred while saving the comment Rajesh Agarwal
commented
We've been talking to people every day about moving from Atera to Syncro so it kind of makes more sense for us to just focus on that instead of an integration like this.
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44 votes
An error occurred while saving the comment Rajesh Agarwal
commented
This already works in Syncro, if you are an MSP maybe take a look at that. (www.syncromsp.com)
In the meantime we'll work on a way to get other MSP features into RS..
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121 votes
What if any appointment that had a location specified we could calculate the road-miles from your office to there, and put that in a report?
A little simpler than doing real vehicle/person tracking, still gets you pretty good data – and would be more realistic for us to quickly build.
Let me know in the comments..
An error occurred while saving the comment Rajesh Agarwal
commented
I'm curious why this needs to be in RS, couldn't you all just use something like mileiq or https://www.mycartracks.com/pricing and have it be separate? Have your staff email you the report of billable miles every week or so?
What more would you get out of an "integration" or a built in solution to this??
An error occurred while saving the comment Rajesh Agarwal
commented
@traci/@nancy - do all your relevant "appointments" in repairshopr have a valid address on them that we could use to automate google maps with?
That would be a requirement for the report to work..
An error occurred while saving the comment Rajesh Agarwal
commented
I think if we added something for this it would only be an estimate, as we couldn't determine the exact route/etc unless we used tracking in a mobile app or something.
Aren't there good 3rd party apps for this already? Your techs could get a $0.99 app that they can hit start/stop - and email you a report once a week. Isn't that already a good solution?
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2 votes
An error occurred while saving the comment Rajesh Agarwal
commented
Hey, I'm happy to get these improved. It sounds like the timeclock entry edit screen needs this fix, which appointment screens need this? I thought we fixed a few of them already..
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3 votes
An error occurred while saving the comment Rajesh Agarwal
commented
Hey David, we just added the ability to make worksheets required. Would that get you what you need, or you still need this report?
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1 vote
An error occurred while saving the comment Rajesh Agarwal
commented
What page specifically is bothering you the most? We do this when a field change is going to change something else significant on the page, but usually with some dev time we can eliminate these on a case by case.
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3 votes
An error occurred while saving the comment Rajesh Agarwal
commented
Do you mean be able to get a notification when someone enters an adjustment for the register?
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4 votes
An error occurred while saving the comment Rajesh Agarwal
commented
One workaround you could use would be to export the customer list to spreadsheet and sort by last updated at.
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291 votes
We were prepping to start this and realized the narrow-scope version we were willing to commit to would just make most people upset that we “built it half way” – but we aren’t in a position to compete with docusign/etc and spend a year building a proper solution.
We could more easily help make a zapier/webmerge solution work if you wanted some automation, if we get a lot of feedback supporting that idea I’ll make it happen pretty quickly.
An error occurred while saving the comment Rajesh Agarwal
commented
We would definitely hook it into our existing signature stuff - so it would work on topaz like our existing forms. (And fallback to work with mouse/touch if not on a windows computer)
Still planned - just coming after another big priority feature that we've been working on.
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3 votes
An error occurred while saving the comment Rajesh Agarwal
commented
Couldn't you update all your products to be at the desired price?
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9 votes
An error occurred while saving the comment Rajesh Agarwal
commented
No Neal and Rick - you don't - if 99% of your payments are Check just drag that payment method to the top of the list and it will be the default.
This feature request is about adding a new feature to set default payment method on a per-customer basis that has 4 people supporting the idea.
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5 votes
An error occurred while saving the comment Rajesh Agarwal
commented
John - we have auto-retry of credit cards scheduled for May 2017 - it's in progress now
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0 votes
An error occurred while saving the comment Rajesh Agarwal
commented
What is Automatr ?
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91 votes
An error occurred while saving the comment Rajesh Agarwal
commented
Our position is the same, we don't have a developer that can work on it and don't have time to go look for one. If anybody knows someone please have them write us or send an intro email. For now this is just blocked on needing a developer.
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185 votes
We recently added multiple addresses, more to come.
An error occurred while saving the comment Rajesh Agarwal
commented
Thanks for the detail Scott, many people say generically "the flow needs to be improved" but those comments are not actionable. We can probably get a few if not all of the things you mentioned handled in the very near future.
Keep it coming!
An error occurred while saving the comment Rajesh Agarwal
commented
Ryan - some responses:
1. Pick an existing address for appointments, assigned contacts, snail mail, etc.
-- Yes!
2. Show that there are additional addresses up where current phone numbers / addresses are.
-- At some point, there wasn't a good place atm
3. Assign/view a site "name" for additional addresses (Warehouse, Headquarters, Retail, etc)
-- Already there?
4. ^ Same thing for the primary address. Set the location type/name.
- No firm plans with this at the moment, waiting for feedback from many users
An error occurred while saving the comment Rajesh Agarwal
commented
@Mick - thanks for adding your votes.. We haven't done any of the specific planning on this. Our perspective is a little different from a user, but mostly aligned. We are only here to build software that you guys find useful, and to help your business. We do that best by fixing the biggest issues, adding the most important new features, etc.
With our view of the almost 1000 open suggestions here on this forum, plus the 100 or so things we want to accomplish on our internal lists of ideas, plus the new things we see in the world that we think we need to add, we have a lot to look at.
With the size of our dev team we can do "a few reasonably sized features" per month if we manage the scope properly - that means a lot of things don't make the cut in any given month.
When we are ready to work on this, like we recently did with purchase orders, I'll outline what we are planning and give opportunity for feedback on the specifics.
An error occurred while saving the comment Rajesh Agarwal
commented
@Curtis - oh don't worry, he isn't letting it bother him.. We are still getting the usual amount of feedback.
An error occurred while saving the comment Rajesh Agarwal
commented
@ryan - Your feedback is taken as "We would like these things improved" - not "You must build it the way Ryan says because Ryan is a software architect at RepairShopr. Please take that the right way..
We have to balance complexity, dev time, and weight the pain on all this stuff.
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43 votes
An error occurred while saving the comment Rajesh Agarwal
commented
@dan - It's just got 6 people wanting it currently, I know lots would like it - but it's a pretty huge undertaking. We'll probably let this sit for a pretty large amount of votes.
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66 votes
An error occurred while saving the comment Rajesh Agarwal
commented
@ryan - it doesn't matter how pretty square is. What they do is put an iframe in the website, and you have to pay the "card not present" rate of 3.5%+
We are not going to implement a solution with those prices for sure. Vantiv is currently the solution we are backing. Maybe if square adds card present from a web browser some how.
An error occurred while saving the comment Rajesh Agarwal
commented
We've been interested in this idea but without Square telling us how they'll give you card present rates vs not present, or having a swiper instead of only keyed entry - we probably can't add anything meaningful to the web side. The idea here in the comments about clicking something to trigger the iOS app to open up is totally valid and that's good enough for everyone we could probably do that in the next couple months.
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1 vote
An error occurred while saving the comment Rajesh Agarwal
commented
@Seby for your case the "Actions - Parts Status" link will show what you are describing. For the more complicated case of checking a whole bunch of different tickets quickly, this could make sense - we'll probably wait a little while for a Ticket page refresh to get this done.
Hi Tommy - You are the lone supporter on this one so far. Maybe you can get TimeIQ to do the integration on their side?