General
3762 results found
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Easy Renewal Options
Hello,
I would like the ability on an inventory item to check a box for a canned renewal option. My use specifically is antivirus renewal. I would like a page to configure the options such as renewal date. For example when I sell AV it is a one year subscription and I like to send a reminder two weeks in advance. So in my inventory item I would like a checkbox to turn this pre-configured item. I have watched some videos and it seems I can get most of what I want, but after what seems like a very overcomplicated…15 votes -
Add support for multiple receipt printer sizes
I would really like to see support for 80mm or 58mm receipt paper sizes.
15 votes -
Email Customer a copy of their Paid Receipt and/or attachments.
It would be GREAT to be able to easily email a customer a PAID receipt from the invoice screen. Currently an Invoice marked PAID can be emailed. However, if there was a way to include a copy of their receipt or an attachment that would be nice. If we could select what we wanted to email that would be even better. Perhaps sending a copy of their invoice showing it was paid might not be what a company may want to do. If we could select whether to email the invoice, paid receipt or an attachment that would be the…
15 votes -
Billing increments
I am currently billing in 1/4 hour increments. If we work on a clients computer for 16 minutes, we bill for 30. I am considering changing to 6 minute increments. It would be great if RS could track time in increments.
I imagine this would be hugely helpful to a TON of users.
Thank you,
dp
15 votes -
Parts Kits created from inventory items
The ability to select items from our parts inventory and name them as a kit, several of our service jobs use multiple items from the parts inventory sometimes 20 individual items with multiple volumes of these items, we could create kits, making it easier for the engineer to select the correct items and ensure stock levels are managed more efficiently.
15 votes -
Variations Of inventory Stock, Eg same part but different colour , Easier way to add
I would like to see a way of adding a variation to inventory Stock to streamline entering in new inventory.
Eg i have 1 screen type for a phone but 4 different colour variations. Super time consuming entering the exact same thing 4 times just to modify one thing15 votes -
Allow for fraction of cents in cost
I stock some small connectors that I may purchase in lots of 100 but sell per unit (like RJ45 connectors for networking jobs). The may cost me $0.055 /each to buy, but when making POs to reorder, it throws my amount off since it rounds to 6 cents.
15 votes -
Invoice PDF Name should be invoice number
Each time I save and invoice as a PDF it defaults the name invoice-large.pdf
Is it possible to change the default to the invoice number and my business name15 votes -
Asset Assignment
Be able to map an asset to an assigned contact, this way when they email an issue creating a new ticket, their asset (PC in most cases) is automatically mapped to the ticket.
15 votes -
enable appointment reminders (to end customers) and custom emails to be issued by email and sms on a predefined schedule.
Please enable appointment reminders and other custom messages to be issued by email and sms on a predefined schedule BEFORE the visit takes place, or in advance of a visit they have arranged to come and see us with their broken device
For example, the day before an appointment I would like to send a reminder of the appointment asking the cust to call in if theres any problems or they need to reschedule.
Then on the day of the appoint I would like to send out a bit more detail about who is coming to see them, an approximate…
15 votes -
Enable entering an estimate or invoice line item as a tax exclusive value.
Most suppliers in the UK will quote an ex tax amount so at the moment I have to work out the tax Inc price before entering it into repairshopr which really isn't helping efficiency. It would be great if you could enter a tax exclusive value and have repairshopr workout the tax.
15 votes -
Integrate with Etilize and Real-Time Distribution Feeds
I use QuoteWerks because it integrates with Etilize for rich information on products (picture, specs, datasheets) and it integrates with the XML feeds from D&H, Tech Data, Ingram Micro, Synnex, and more.
I would use RS exclusively for my quoting if it had this feature, and it would only improve everyone's quotes. :)
15 votes -
tickets and invoice attachements
Can you please allow the attachements on the ticket to rollover to the invoice?
my techs attach documents that need to be emailed along with the invoice.
I am currently having to save the attachments and re-upload them to the invoice.15 votes -
izettle integration
Are there any chance? Would help a lot.., As i could actually use it.
Best regards
Knut Kiserud
15 votes -
Invoice number prefix
It would be most simple to allow a custom prefix on the invoice numbering scheme. You can keep the same sequential format, but allow me to customize it a bit by adding in something before it. I'd simply add RS so the invoice number would be like RS1000
If your invoices that sync to my quickbooks overwrite any of my existing invoices we're going to have a big problem.15 votes -
Stock Take List filters/groupings
In the Stock Take Lists page, you are able to see all of your Stock Take Lists you have made.
As of right now, there are no ways to group similar stock takes together, they just save randomly in the list. My suggestion would be to give us a way to filter or group these stock takes together. Either by name, or location set for the stock take would help us navigate the Stock Take Lists page much easier!
15 votes -
Enable custom coloring on the Ticket Menu
It would be nice if we could create a separate color when "Waiting for Parts" or "Waiting on Customer" etc.. that way if we have 40+ Tickets open we will be able to quickly determine what we have parts for and are able to fix right now or if we are waiting on something or someone and cannot complete the job at this time, it would speed up the process for determining how to prioritize jobs better
15 votesWe added a feature for ticket Grouping. Does this provide what’s needed here?
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Receive Inventory - Modify Qty, Location, Cost and Retail Price
It would be a terrific time saver if you could enter:
- Bin Location
- Quantity
- Cost
- Price
While receiving inventory or "taking stock"
As parts are received they could fulfil the "pending orders" and update the quantity on hand.
This would be a great feature for the Parts Order or the P.O. module. Ideally both.
15 votes -
Merge Inventory
An ability to merge inventory would be excllent
15 votes -
Ability to Link Tickets to Each Other (Just Like Invoices and Estimates)
Here's the overview of the idea:
- Have ability to link tickets to each other for easy reference.
- Linked tickets could go in the "Diagnostic" Progress box just like Invoices go into the "Invoiced" Progress box and estimates go into the "Work Approved" Progress Box.
- A link ticket button or reference would need to be added so tickets could be linked together.
- You could link as many tickets together as you wanted.
- The linked tickets would be clickable just like invoices and estimates currently are.
Why add this idea?
- Great for warranty/redo work when a new ticket is created.
- Great for…
15 votes
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