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tickets and invoice attachements

Can you please allow the attachements on the ticket to rollover to the invoice?
my techs attach documents that need to be emailed along with the invoice.
I am currently having to save the attachments and re-upload them to the invoice.

15 votes
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Luca shared this idea  ·   ·  Report…  ·  Admin →
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  • Lee Froloff commented  ·   ·  Report

    I agree - I cant stand that I have to attach multiple files to the ticket, THEN AGAIN to send it with the invoice.
    Frustrating.

  • david commented  ·   ·  Report

    It seems logical that an attachment would be available throughout RS.

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