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david

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9 results found

  1. Add automated ticket approval emails for certain customers

    7 votes
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    1 comment  ·  General  ·  Admin →
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    david supported this idea  · 
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    david commented  · 

    This would change our world. PLEASE, PLEASE, PLEASE

  2. Mark a ticket as invoiced after you've added it to another ticket's invoice!

    6 votes
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    7 comments  ·  General  ·  Admin →
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    david commented  · 

    This is embarrassing. Please correct this...

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    david commented  · 

    This needs to be corrected! This isn't a feature request, this is a bug. I just caught myself double billing a client...

    david supported this idea  · 
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    david commented  · 

    It seems that the status isn't as I thought it was.

    The status remains as "Resolved" for me

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    david commented  · 

    This would be HUGELY helpful. It would prevent a lot of double billing...

  3. more functionality with reminders.

    7 votes
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    4 comments  ·  General  ·  Admin →
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    david commented  · 

    I would also add: Create Reminder directly from a Ticket...

  4. Sales pipeline management

    11 votes
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    david commented  · 

    Other tools like RS are beginning to integrate more CRM functionality. It would be great to have that as part of RS, but barring that an integration with a tool like Insightly or ZohoCRM would be awesome!

  5. Contacts on Ticket Templates

    1 vote
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    david shared this idea  · 

  6. Billing increments

    15 votes
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    4 comments  ·  General  ·  Admin →
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    david commented  · 

    bump

    david shared this idea  · 

  7. Create Estimates from Leads

    30 votes
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    6 comments  ·  General  ·  Admin →
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    david commented  · 

    It has been a year since we posted this...I am giving it a bit of a bump...

    david shared this idea  · 

  8. tickets and invoice attachements

    15 votes
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    2 comments  ·  General  ·  Admin →
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    david commented  · 

    It seems logical that an attachment would be available throughout RS.

    david supported this idea  · 

  9. Add RS Attachments to Tickets

    1 vote
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    david shared this idea  · 

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