dan

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14 results found

  1. Print multiple ticket labels based on ticket content

    14 votes
    under review  ·  3 comments  ·  General  ·  Admin →
    How important is this to you?
    dan supported this idea  · 

  2. Loyalty Rewards Program

    143 votes
    under review  ·  25 comments  ·  General  ·  Admin →
    How important is this to you?
    dan supported this idea  · 

  3. GPS Tracking on company cars

    36 votes
    under review  ·  8 comments  ·  General  ·  Admin →
    How important is this to you?
    dan supported this idea  · 

  4. Ticket Comment Area REVAMP - Seriously time for WYSIWYG - WE NEED THIS

    68 votes
    21 comments  ·  General  ·  Admin →
    How important is this to you?
    under review  ·  Rajesh Agarwal responded

    This is totally a no-brainer, except, there are tons of implications. If we allow some HTML, what is the subset? Most of the formatting stuff? colors?

    Once colors and sizing is allowed, does that carry through to the mobile view, to the template system?

    It would take 5 minutes to put a wysiwyg on the ticket comment – but much much more consideration to do it really well in all the places ticket comments show up.

    Keep voting and commenting..

    dan supported this idea  · 

  5. Project Management

    85 votes
    under review  ·  9 comments  ·  General  ·  Admin →
    How important is this to you?
    dan supported this idea  · 

  6. Recur Billing -Proration/Extension Billing options for NEW subscription/devices added to existing subscriptions

    27 votes
    3 comments  ·  General  ·  Admin →
    How important is this to you?
    dan supported this idea  · 

  7. ADD SERIALIZED INVOICED ITEM TO CUSTOMER ASSET LIST

    44 votes
    4 comments  ·  General  ·  Admin →
    How important is this to you?
    dan supported this idea  · 

  8. Being able to mark a invoice as bad debt

    118 votes
    11 comments  ·  General  ·  Admin →
    How important is this to you?
    dan supported this idea  · 

  9. Statement email with credit

    8 votes
    4 comments  ·  General  ·  Admin →
    How important is this to you?
    dan supported this idea  · 

  10. Phone Number Lookup

    10 votes
    4 comments  ·  General  ·  Admin →
    How important is this to you?
    under review  ·  Rajesh Agarwal responded

    Just to clarify for everyone – you can search for phones by typing the whole number in without hyphens/parens/spaces – like 2065551212 – this request is just about making “last 4” work.

    dan supported this idea  · 

  11. Integrate Amazon as a parts distributor like iFixIt

    135 votes
    under review  ·  16 comments  ·  General  ·  Admin →
    How important is this to you?
    dan supported this idea  · 

  12. Automatic Customer Type Discounts - "Membership" Perks

    228 votes
    31 comments  ·  General  ·  Admin →
    How important is this to you?
    under review  ·  Rajesh Agarwal responded

    For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer

    dan supported this idea  · 

  13. Integration with Caller ID

    4 votes
    1 comment  ·  General  ·  Admin →
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    dan shared this idea  · 

  14. Open ticket flyout

    1 vote
    0 comments  ·  General  ·  Admin →
    How important is this to you?
    dan shared this idea  · 

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