General
3762 results found
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Employee Sales & Commission Report
Hi
My field techs take payment directly from the client. Sometimes cash, sometimes card. I would like to pull off a report where I can quickly calculate how much money they are owed (which I can do with this report), but also quickly see how much cash they are holding.
Can you add a column to this report please, which shows how invoice was paid - cash, card etc. I can quickly see how much cash they are holding then and know how much they owe me / i owe them without having to open up and manually total each…3 votes -
Use Topaz signature devices with Custom Widgets
Currently when using the Signature Widget, customers have to sign with a mouse which can be very tedious for most customer. Would be great if the Topaz signature devices were incorporated for this as well.
3 votes -
inventory condition
I would like to have the inventory condition listed on the inventory label. This way when I override the price on the product instance page for a "used" condition to a lower price I can know why this specific part is priced lower than the others.
3 votes -
Allow to edit location address at time of ticket creation when setting appointment time and date
Allow to edit location address at time of ticket creation when setting appointment time and date
3 votes -
Ticket Timer - Add to Automation
There isn't currently a condition to check if the ticket has had a timer applied on the ticket automation.
This is definitely something that would be pretty useful. Then we can check if thats the case, and change a ticket automatically to In Progress from New.
3 votes -
Remove items from ticket dashboard
Would like to remove things like customer reply and ticket stats on the main ticket dashboard
On a 50" screen this consumes almost 50%
I want my guys to just see new, in progress, waiting on customer and waiting on parts
3 votes -
stop making the whole page refresh when changing the prices of an item.
When entering in products into an invoice and then go to change all the prices on them, the invoice page refreshes every time. When I've entered in 20 products it slows down the process by waiting for the page to refresh all the content at a time.
3 votes -
Give us an option to filter by vendor
We buy from multiple vendors and when we search an item there is no easy way to see who the vendor is for each item
3 votes -
Fix time slider on appointment details from new ticket page.
The minimum ticket length on this screen is .5 hours. The minimum needs to be 0.25 hours.
If I drag it to 0.5 hours and then create ticket and go to linked appointment information it is now 0.25 hours. I can't be doubting the time length with the limitations and differing results.
3 votes -
3 votes
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logistics
It would be helpful if the logistics screen showed the day it was ordered. Instead of clicking each one to see if it has been order. Also the links should open another browse instead of clicking back.
3 votes -
3 votes
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Download Platform Tickets in to RepairShopr
I would befit us to be able to download tickets from Platforms like WorkMarket, Field Nation, and OnForce. We would also like to have a two communication with these sites so we can have attachments and time auto upload.
3 votes -
Add a little more functionality to Android mobile app
I'm so grateful for Android app, very simple, easy to use, but could use 3 improvements:
1. Auto populate fields (like customer name, or item search) without requiring the extra press of "Search" button. This is how RepairShopr works everywhere else.
2. Ability to email invoice before it is paid. Now only option is receive payment, and once payment received, then email. But sometimes I need to send invoice to billing dept. without prepayment.
3. Non inventory items (manual items) cannot be added or easily seen on invoice. If I've added them through the website, these items show blank or…3 votes -
Customer Purchase Delay
In Texas, we are required by law to report every purchase and sit on it for two weeks. We use LeadsOnline to report, which law enforcement uses when items are reported stolen.
This request is two parts. Option 1 should be easy for you to implement.
When a customer purchase is complete, we need a two week reminder after purchase. What I would like is a ticket to be automatically created 14 days after purchase.
It would be aweseome if RepairShopr would automatically upload the data to LeadsOnline upon payout. https://www.leadsonline.com/main/services/leadsonline.php
3 votes -
Auto printr handling inventory labels
We are new to repairshopr and currently switching from an old system, we are finding the label printing a bit lackluster. Having to open to pdf and print that way does not seem the most efficient way of doing this. Auto Printr should be able to take over and auto print labels. I would believe it would need to know what size of labels it is using as well.
3 votes -
Employee Sales and Commission Report Totals
One piece of information I need every month is total sales (including non-employee or recurring sales). We pay our employees a group commission instead of individually. I can't find a report that works to get the information I need outside of the eventually to be deprecated old Employee Sales and Commission Report because it provided those totals at the top.
My request would be to 1) add non-employee (or recurring) sales to the options in the filter 2) put somewhere at the top Gross Sales, Hardware Expenses, Tax, and Net Income for all selected employees/non-employees in the shop. This would…
3 votes -
Change intake form so client can read Disclaimer while I'm entering other data.
Here is how I am currently using RepairShopr:
Client comes in and I do the intake form: 1. I fill out their details as a customer 2. While I am getting information off of the devices, I give them a hardcopy / printout of the Intake form disclaimer on my letterhead to read while putting in their device info. 3. I then have them digitally sign the intake form and I keep the hardcopy/printout they read while I was putting things in.
Is there any way that I could do this better? I don't really want to make them fill…
3 votes -
upload techwaru report to assets, refurbs and inventory items
I would like to be able to add a report from techwaru (product keys specifically) to assets, refurbs and inventory items.
That way, when I put something out for sale, I've got the vital info needed to reload an operating system if a customer needs it.
3 votes -
Add the ability to change payment method from within the customer portal.
We would like the customers to be able to choose their payment type.
currently, the customer portal will only display the first Credit Card payment method you specified in your Payment Method settings.
3 votes
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