As it stands now the overlay that pops up when you attach an asset to a ticket is not very usable. This is the screen that says "Here you can create new assets, view existing assets, and attach them to the ticket"

Why is the overlay so small? If a customer has multiple similar assets it's almost impossible to pick the correct one because the screen does not show enough information. At minimum the serial number field should be displayed in its entirety or we should be able to customize what gets displayed.

With the way my company currently enters assets the easiest way to fix this is to just expand the overlay to twice its size, as we add the unique serial number to the "asset name" field in addition to the serial number field because of the limitations of the current overlay.