Can someone please suggest a work around to avoid duplicating parts ordering for email vendors ? I can see how the purchase order and inventory system works well , but when I need to email an order to a vendor for a 'parts order that is connected to a ticket', there is no button to push. I then have to either A- create a separate purchase order to fulfil this function - changing the po # to suit the ticket - or B - create a separate email from my webmail to send to the vendor - but have no link to the ticket in RS. If my techs did this, I would have no proof of ordering other than to check their emails ( no thanks ).
Also, you can only set up one part at a time on the parts order list - when several may be required - again - pushing you back toward the purchase order tab so you can order more than one - or... my techs use all the description section for several items - its not ideal. HELP