integrate Skype
Conect skype withe RS so all calls create a log and pops the customer info
3
votes
Rodrifo
shared this idea
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Paul Austwick
commented
Investigating repair shopper and telephone integration is something we have working correctly and we are debating if this is a show stopper to switch.
We are using skype for business solution which is awesome and would love it if there was some integration to track inbound and outbound calls with call popup showing open tickets.
Thank you !