General
3763 results found
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lo pueden poner en espanol ?
me gustaría que estuviera en español
6 votes -
Rest API Endpoint for Reports
My management wants to have an automated scoreboard for how many products of a certain category someone sells for bonuses. To accomplish this I would like to make a program that pulls this data through the Rest API. Could you expose the reports data source in the Rest API so we could manage this data?
6 votes -
ticket custom fields on invoice page
would be nice to also see the model / serial / ref #, whatever custom fields are set up on ticket, on invoice page.. instead of the need to go back and forth between them two ..
6 votes -
Due Date according to Business Hours
Since we have now the new feauture Business Hours, just enable to have Due Dates according to Weekly Closing Days and Holidays
6 votes -
Create an "Order" module
Instead of just having invoices and tickets, also have a "Order" option that allows you to place an order, take a deposit, link to a PO, then when a product arrives, convert the Order to an Invoice, which satisfies the General Ledger account. Basically the "Parts" option, but with inventory tracking. This way orders for computers, accessories, etc, aren't blended in with your Tickets, and aren't "Invoiced" before the product arrives or leaves your store (which thus removes out of your GL acct)
6 votes -
Sync Customer Purchases, Refurbs, and Parts used in Refurb to Quickbooks Online
I will start by saying that I LOVE the customer purchases module of RepairShopr. The way that I can buy something from a customer, move it to refurb, add parts to the refurb, and then add the product to my inventory is really great. LightSpeed had nothing like this and it was a major issue.
However, there is one major flaw:
A) When I buy something from a customer and add it to inventory it does not adjust the inventory quantity in Quickbooks Online but it does get added into the inventory in RepairShopr.
B) The same with refurbs. When…6 votes -
Recurring Invoicing - Ninja RMM
It would be amazing if we could have the following for recurring invoicing:
Ninja asset live updates (delete an asset out of ninja, that syncs to RS and also deletes from assets)
Import Ninja asset types (windows server, windows workstation, windows laptop, mac desktop, mac laptop, etc).
In recurring invoicing, allow us to use the asset counter and map a charge to several Ninja asset types (IE Workstation Support line item counts Ninja windows workstation, windows laptops, etc).
We charge different rates for servers and workstations so the ninja counter is useless as is. Even if we wanted to do…
6 votes -
Make each block on the Customer Overview screen able to be switched around or hidden.
We don't use all the blocks and it would be nice to move the unused to the bottom, or hide them altogether.
6 votes -
Link to the disabled item if the disabled item's UPC has already been used
Sometimes we may get a product in that we've already had but has been disabled. When this happens, we have to manually search 77 pages of disabled inventory and hope we find it. We have contacted RS to see if we could have our inventory wiped and readded, remove disabled items, or remove the UPCs from the disabled items, none of which can be done (was told that it will break the system). My suggestion: make a link in the "UPC has already been taken" box and link it to the disabled item so it can be reused. Either that,…
6 votes -
Enabled Portal User by default
Will be very helpful to enabled by default Portal User when create a user or ticket. Some times technicians forget to check the option. And before there use to be a this option. After recent updates now is not possible.
6 votes -
Text field added to all 'Referred by' options
When you select "customer" as an option, another field becomes available that lets you specify which customer.
It would be nice to have more fields that give you the additional specifics box to detail more. For example, if there were a drop-down option for "tech" and it would show an additional box that lets you specify which technician referred them. Another example would be a drop-down option for "competitor", which would allow you to specify which specific competitor you are talking about.
This would help by minimizing the number of "main options" and allow you to get a better quick…
6 votes -
Estimate template per location
We are using RepairShopr big chain and for our other location we need another estimate template (similar like invoice templates). Please make multiple estimate templates available
6 votes -
Descriptions For Inventory Stock Out
We have categories but a lot of our parts are named by part number. We can't memorize all of them and some we'd like to order sooner than later if they are low. Going into the item itself to find out what it actually is is a pain.
6 votes -
Offer another pricing option.... I don't need more users just more tickets....
I'm a sole proprietor and when things are normal I take in 7 - 10 items a day... I don't need all the users just more tickets....
How about something in between the starter and the repair shop with 10 users.... seeing additional users are $110 each..
Think some way to split the difference at least at $250 savings annually wouldn't be unreasonable for a 1 user account and unlimited tickets, or someway to buy access to additional tickets just like purchasing SMS messages... say I could buy a block of 500 at a time... that way as things remain…6 votes -
Add physical location as an option for custom inventory labels
I would like to be able to add the contents of the "Physical Location" field to custom inventory labels.
6 votes -
Please add ability to see all Prepay Hours customers in one place
Would like to be able to see all customers with Prepay Hours, either by being able to search "Prepay Hours" or have a page with all Prepay Hours customers listed.
6 votes -
pick inventory items from stock when adding to ticket
We find it hard to maintain stock levels as stock is not picked from inventory count until it is invoiced. It would be great if the inventory levels would adjust as soon as an item is added as a charge on a ticket (not necessarily invoiced yet).
6 votes -
Edit Existing Asset When Creating Ticket
Some assets (PCs) change or need new information. The ability to edit an existing asset when adding to the ticket would be helpful.
6 votesThanks for the suggestion, Eric. We’ll look at how that might work for future implementation.
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Add a 'Date' input field as a Field Type option
Having the ability to add a date to a field would be fantastic for reporting and searching purposes.
6 votes -
Change list "types" to auto-fill drop downs
Hey guys,
I was originally making this suggestion to request the "referred by" field type be converted; but then realized there's several different lists and modules in RS that are using inferior, non-editable, databases.
Specifically, the "referred by" field is hugely important information, as you all know. My list of ways-customers-are-acquired is ever-growing. As of now, I've tried to combine certain referred terms together to make it easier to figure out what we're looking for. However, this is proving more difficult.
I have the perfect solution for how to add/edit/delete these types of terms, and the best part is you're…
6 votes
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