General
3762 results found
-
Email verifier
love to have this feature because of fat fingered employees
6 votes -
Have inventory search also search "Notes" session
It would be nice if when you searched the inventory screen, it would also search the "Notes" field. I sometimes use that field for descriptions or Part Numbers that I don't want my customer to see but I still need to search by them.
Thanks!
6 votes -
Created purchase order numbers don't make sense!!!
when i create a purchase order, it creates a a purchase order number with the name and date which is almost always too long for Quickbooks thus creating an error syncing, why can we not have just a starting purchase order number and each one i create increases by one no matter who the vendor is...
6 votes -
Add items to invoice after marked paid in full, or append credit card fees when that payment type is method
With the work flow with how you take deposits from tickets and it creates an invoice marked paid in full, we aren't able to add credit card fee line items automatically from there, so you're "Action-> Deposit" workflow method is invalid for us. Perhaps make it so invoices can have items added to it even when marked paid as full. (or just set it up so that whenever a credit card payment is used as the method, then a credit card fee is automatically appended to the invoice, which this would be a more preferred method!!)
6 votes -
Parts Section Change
Is there a way that this could show the creator of the part request in the parts section, rather than having to open the linked ticket and check the assigned technician?
Is it possible to have a feature or option to generate an inventory item from a part section entry?
6 votes -
Training & help using the features in RSr
Three are so many cool things we think we could do in RSr. But as a new company, RSr, a lot of these things are still a bit "scriptie" needing some special tweaking that isn't always very easy to find. Documentation is always hard to keep up with so there is often no documentation or it isn’t current etc.
We’d like better phone support and or training to use some of these things. We’d love to use Marketr more but can't figure out how to get it to do the things we need.
IWe’d love to create custom email teammates…
6 votes -
Allow PrePayment of Scheduled invoices
I Request that You allow the Recurring invoices, to Deduct from a customer account Credit balance. and in the event that the customer account does not have enough credit in the account, to auto bill the credit card on file.
Say a company wants to do , monthly checkups with us, and wants to Pre pay, for our services,for lets just say an entire year. instead of sending a check, or reconciling a payment in their credit card account every month.
we would bill a Recurring invoice, for 1 visit a month, that would auto deduct from the prepayment, or…6 votes -
Ticket Automations - One run option
It would be nice if in Ticket automations there was an option to run only once/ticket. or on the first run only to a given status change. We want to prevent clients from getting the same info over and over. With a check box like this, this automation function could become more widely used. Their could be a custom message for every status to create a very nice touch point with clients.
6 votes -
Please add variants to products
so that we can have different prices per location
6 votes -
option to pro-rate reoccurring invoices when changing them.
it would be great if I added or removed a service on a reoccurring invoice it would allow me to automatically pro-rate.
6 votes -
6 votes
-
RepairShopr Phone Support (Paid?)
I would love to have the option of contacting the RepairShopr team for phone support. Whether it's to resolve issues or work through setting up new features, the TAT for getting this stuff done via phone support is usually much better and easier. I wouldn't be opposed to paying for this service either.
6 votes -
Allow printing of the Labor Log and Time Started and ended.
Allow printing of the Labor Log and Time Started and ended. This would help with payroll and tracking/ auditing time with mileage allowances.
6 votes -
Add Subscriptions and Reoccurring invoices to the Client Portal
At the moment any subscription or reoccurring invoice we create for a customer is not available under the clients portal. The only time a reoccurring invoice is view-able is when the due date is reached and an actual invoice is created. We really need the option to allow clients to be able to view the subscription or reoccurring invoice they have signed up for.
For example, every service I have signed up for, whether personal or business, allows me to see what subscriptions I have signed up for. It is common practice. It appears it did exist back on 2015…
6 votes -
be able to convert a estimate to a PO as well as ticket or invoice.
It would be great to be able to convert an estimate to a PO as well as ticket or invoice.
Once we have an estimate accepted we have to order in the parts, being able to convert the quote straight to a PO as well as creating the ticket would be a great time saver. This function is available in Xero.
Thanks, PS great work on the PO sync with Xero is great :)
6 votes -
Searching by Physical Location
allow searching by physical location and serial number. Not just name or description.
6 votes -
Make RepairShopr automatically sign out of a profile after a few minutes
I would like RepairShopr to automatically sign out of a profile after a few minutes of inactivity has been reached.
6 votes -
hide ticket automations
The ticket automations are ok, but they don't work all that well for allowing users to see the actual important information in ticket threads.
It would be crucial to be able to hide the ticket automation automated posts since those are just system log info that we don't need.
It makes it very difficult to actually read the tickets when the info is buried in the 'system log' readouts of the automations dumping text in the tickets.
6 votes -
Change the system handling of serial numbers.
I added 9 serial numbers to a purchase order and then found that I needed to delete the PO. After deleting it, I am unable to use the same serial numbers on a different PO. This is because, even though they were NEVER actually received, the system still created product instances. When I tried to use the serial numbers on the CORRECT PO, RS informs me that the SN is already in use.
6 votes -
Create a small app that attaches photos to tickets automatically
It'd be great to have an app that connects to the system, that enables you to remotely take photos of damage and assigns the photos automatically to a ticket.
6 votes
- Don't see your idea?