General
3762 results found
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Matrix Items
I would like to make a General product that has different colors to it.
For example:
A case that comes in black and white
You can make the item "Case" and matrix the item into different colors. That way when my associates are adding items to a customers Invoice, they can type in "Case" and select which color the customer chose.
This way we don't have to make 10 different items in inventory for items that have different colors.
6 votes -
Google contacts with zapier
iv been using zapier to sync contacts to google but there's a few things that need to be sorted..
Importing existing Customers into Google Contacts - even if there's a button we can resync existing customers to google contacts
Figuring out a way to sync updates made to customers. Would we really have to delete the customer and re-add them in order to change their address? Or I guess we would just manually update it in both systems?
using the RS Ios app and creating a new customer doesn't trigger the zapier sync - it will only sync if the…
6 votes -
Allow for enabling/disabling actions changing ticket status
I'd like to change the behavior of the "Make Invoice" button to not change the status of a ticket. Our workflow sometimes calls for employees to create invoices, but leave tickets in an actionable state (like when we want to create and provide an itemized prepaid invoice before we start work on something) and also when trainees accidentally click on "make invoice", it creates a huge problem where our other technicians will pass it up, assuming it's complete.
Ideally, I'd like to turn this automatic status change off. Also, since it's similar behavior, it'd be nice to have ordering a…
6 votes -
Customer turned of SMS notifications
I would like to see if and when a customer has turned off SMS notifications. Sometimes SMS notification are automatically turned off if there is an error in the number. Sometimes my techs correct the number, but forget to turn back on the ability to SMS that customer. I don't want to turn it back on if it was a customer's choice to turn it off.
6 votes -
Canned repsonses from leads and lead history available in tickets
We have quite a lot of email communication with our customer prior to it becoming a ticket. Ideally I'd like to be able to access the canned responses from within leads and then access that communication trail from within the ticket - should it progress to a ticket.
6 votes -
SlickPie Accounting Integration
SlickPie is a great online solution for simple accounting for small businesses. I'd love for RepairShopr to be integrated with it so I can use it with my account for my Computer Repair Shop
6 votes -
customer purchases
when doing a customer purchase and payout is cash, this needs to be logged in the daily transaction history of the cash drawer. so the cash drawer amount will be correct.
6 votes -
Warranty Master
Warranty Master
Could be interesting if you could connect to the API of Warranty Master (they are already linked to maxfocus). Very simple to use and prompt support. Would be a great add-on!
6 votes -
Offer IN-HOUSE FINANCING Payment Option to Generate ADDITIONAL REVENUE
This is an epic idea that would generate additional revenue for RS business owners who want to take on some additional minimal risk by doing their own in-house financing, OR, for RS to make revenue as a reseller if they'd want to consider partnering with a finance lending company!
I usually draw up extensive mock-ups and elaborate explanations of my ideas, but since that doesn't seem to hold much weight, I'm just going to post step-by-step directions of how I think this should work:
- Term lengths and interest rates set in Payment Method settings.
- Customer has a balance/invoice they want…
6 votes -
Dashboard access without login via whitelisted IP
Add the ability to view the dashboard without having to login. I'd like to mount a large LCD in the repair room and use a RaspberryPi to display the dashboard in full screen without having to log in or have any access to the Pi.
6 votes -
Allow sending marketr emails to Contacts
The bulk of our customers are offices with multiple employees (contacts). The main use for our Marketr emails would be newsletter-style blasts monthly that should go to the staff (contacts). Currently this isn't possible. If you could have a checkbox that says "[ ] Include Contacts", then this would be possible.
6 votes -
Link the 3rd Party Part Order to the ticket
Link the 3rd Party Part Order to the ticket and have it show on the ticket that its pending/in transit/arrived - So that we can keep track of what has been ordered vs going back to the logistic panel to find out.
Also make it auto update the ticket to the status for waiting for part ect.
6 votes -
Post late fees to separate lines when they repeat month after month
Post late fees to separate lines when they repeat month after month
6 votes -
Inventory Aging: Location Filter and Category Column
The Inventory Aging reports are good but seem to be missing a location filter so I can see what hasn't sold where and they do not have a category column for me to organize by section. Would love for these to be added to the feature. It would be super helpful.
6 votes -
Add tax rate in reoccurring billing
Currently in reoccurring billing there is no way to change the tax rate. You can only have it be taxable or not taxable. We bill our customer quarterly for Exchange services that we resell. Unfortunately we cannot use reoccurring billing since it needs to be taxed at a different rate. I do this quarterly but it takes about 4 hours to do this. Having reoccurring billing would cut this down to about 10 minutes,.
6 votes -
JotForm Integration
I've started to really love JotForm and would love to see an integration in RepairShopr :-)
6 votes -
mark customer as a subcontract so invoice can be directed to different company
Daniel Koster originally wrote this so credit goes to him!
I think this feature needs to be both on demand (for an insurance claim) and also per customer. I do a significant percentage of work as a subcontactor for other companies. I'd like to keep my tickets tied to the actual customer name, but I don't want that customer to see the invoice (or labor rate that I'm charging).
Which makes me realize...when invoicing an insurance company, I would want the client to see the invoice and realize what the cost is that they aren't directly responsible for. But as…
6 votes -
Have a set stock location column in the inventory list.
Instead of having to go into the item and setting our own physical stock locations that are not visible, it would be amazing to have a column in the direct inventory that listed a stock bin location for every part. Also, if I set a physical location for the part, it sets it for all stores (locations). Our warehouse and our store cannot keep all parts in the same labeled bins as each other. This REALLY helps our CSR/Brand Reps know the location of parts and allows them to locate the parts without asking if needed.
iPhone 6 LCD/DIGI White…
6 votes -
Zone Pricing
Having the ability to set a different price based on our different locations. Example, a price for a repair in New York City would be different than a location in a small mid-west town. Being able to use a formula or percentage to make the change would be great. Having a manual override option would be sufficient too.
This is a make or break option for us whether we use RepairShopr POS system long term.6 votes -
Adding Inventory during invoice stage
Im using another system for quotes on bigger jobs. They have a feature which is very useful and I feel could be highly regarded in Repairshopr.
During the invoicing stage of a job we sometimes find that we have new parts that may have not been entered into inventory just yet. As opposed to entering a manual item, we would like a way to enter items into inventory without taking the user out of the invoicing workspace.
A pop up window to 'Create new item' would be ideal.6 votes
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