General
3763 results found
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customer purchases
when doing a customer purchase and payout is cash, this needs to be logged in the daily transaction history of the cash drawer. so the cash drawer amount will be correct.
6 votes -
Warranty Master
Warranty Master
Could be interesting if you could connect to the API of Warranty Master (they are already linked to maxfocus). Very simple to use and prompt support. Would be a great add-on!
6 votes -
Dashboard access without login via whitelisted IP
Add the ability to view the dashboard without having to login. I'd like to mount a large LCD in the repair room and use a RaspberryPi to display the dashboard in full screen without having to log in or have any access to the Pi.
6 votes -
Allow sending marketr emails to Contacts
The bulk of our customers are offices with multiple employees (contacts). The main use for our Marketr emails would be newsletter-style blasts monthly that should go to the staff (contacts). Currently this isn't possible. If you could have a checkbox that says "[ ] Include Contacts", then this would be possible.
6 votes -
Inventory Aging: Location Filter and Category Column
The Inventory Aging reports are good but seem to be missing a location filter so I can see what hasn't sold where and they do not have a category column for me to organize by section. Would love for these to be added to the feature. It would be super helpful.
6 votes -
Add tax rate in reoccurring billing
Currently in reoccurring billing there is no way to change the tax rate. You can only have it be taxable or not taxable. We bill our customer quarterly for Exchange services that we resell. Unfortunately we cannot use reoccurring billing since it needs to be taxed at a different rate. I do this quarterly but it takes about 4 hours to do this. Having reoccurring billing would cut this down to about 10 minutes,.
6 votes -
JotForm Integration
I've started to really love JotForm and would love to see an integration in RepairShopr :-)
6 votes -
mark customer as a subcontract so invoice can be directed to different company
Daniel Koster originally wrote this so credit goes to him!
I think this feature needs to be both on demand (for an insurance claim) and also per customer. I do a significant percentage of work as a subcontactor for other companies. I'd like to keep my tickets tied to the actual customer name, but I don't want that customer to see the invoice (or labor rate that I'm charging).
Which makes me realize...when invoicing an insurance company, I would want the client to see the invoice and realize what the cost is that they aren't directly responsible for. But as…
6 votes -
Have a set stock location column in the inventory list.
Instead of having to go into the item and setting our own physical stock locations that are not visible, it would be amazing to have a column in the direct inventory that listed a stock bin location for every part. Also, if I set a physical location for the part, it sets it for all stores (locations). Our warehouse and our store cannot keep all parts in the same labeled bins as each other. This REALLY helps our CSR/Brand Reps know the location of parts and allows them to locate the parts without asking if needed.
iPhone 6 LCD/DIGI White…
6 votes -
Adding Inventory during invoice stage
Im using another system for quotes on bigger jobs. They have a feature which is very useful and I feel could be highly regarded in Repairshopr.
During the invoicing stage of a job we sometimes find that we have new parts that may have not been entered into inventory just yet. As opposed to entering a manual item, we would like a way to enter items into inventory without taking the user out of the invoicing workspace.
A pop up window to 'Create new item' would be ideal.6 votes -
Link prices between items
We have a separate inventory item for each variant of a phone (ex: Note 4 AT&T, Note 4 Verizon, Note 4 Sprint, Note 4 T-Mobile, etc). A feature that would let us link prices of multiple items together would be nice so if we drop the price of Note 4s we only need to do it to one to update the price on every linked variant.
6 votes -
Revise the time entering black under the public comment box
We use this field to enter time into a ticket for most jobs. Since you have to enter minutes and not hours worked, i have noticed a few times my techs and myself have accidentally entered for example 2.5 because we spent 2.5 hours on something while we should have entered 150. It's a simple, but costly mistake.
I suggest that you make either some basic cosmetic changes to remind us to enter minutes, not hours. Simple text in the field would do. Or, you could create a warning dialog for any number entered under 5. Or, you could provide…
6 votes -
Radio Frequency Identification Integration
If RepairShopr integrated with RFID technology, it would enable all operations to track inventory quickly and automatically. Many of use RFID already in our cars / Id chip readers, but if we had the option to apply it to inventory like Walmart and Amazon do, we'd be able to track our products from intake to repairs, to shipment, and back automatically. I think this integration could have incredible potential for other repairshopr users, especially the refurbishers.
6 votes -
Ticket Type (custom fields) Required for the Custom Widget
We would like the Ticket Type (custom fields) to have the option of being required for the custom widget page. So nothing is missed. When creating a custom widget the custom fields cannot be required. Could we make it so they are?
6 votes -
Add a Multiselect custom field
As we speak, we can't create a custom field where multiple answers can be selected.
i.e. When a device comes in, we validate if every buttons are working on 3 different aspects
1. The button is there physically
2. The button clicks
3. The system responds logically to the buttonRight now the only way to do this, is to create 3 different "checkbox" custom fields for every button or other part needed, rather than just 1 field with a multiselect feature. This clogs our ticket page immensely.
A modified dropdown custom field could also work, if it allowed selections…
6 votes -
Allow for customised titles within the widget flow
Allow for customised titles. Not all of our jobs are repairs. We do standard equipment servicing too. Describing each job as an "Issue" isn't always correct when collecting details within a widget flow.
6 votes -
Automate Ordering / Replenishment
It would be really cool to be able to automate the ordering so that without even looking inventory will arrive at your door subject to some specific parameters. This will improve revenues by reducing out of stocks. It will also save having to have staff do this simple routine task.
I suggest that you build in an automated ordering module that can be switched on of off for each vendor. This would then allow some parameters that can be set like frequency, minimum values, standard freight charges, and if items have been out of stock, set maximum number of weeks…
6 votes -
Improve Supply Chain Features - Calculate Desired Stock Level and Reorder Levels
This playlist will enlighten you on supply chain management. https://www.youtube.com/playlist?list=PLzxiTolMU91ViHWtxhfQxZkH3ZWDEGecp
As I understand RepairShopr is trying to be more attractive to Wholesalers. There are several things wholesalers would love to see in RepairShopr.
New section in Admin - Supply Chain Management
This would be a calculation of caring costs of inventory on an approximate basis. This would be a basic calculator, working out the total valuation of their inventory (at cost), and would provide input for cost of finance (as a percent), electricity, insurance, and the RMA data from breakages.In items we would have two bits of data, one…
6 votes -
Add a punch in / out section in the app for iOS & Android
Allow employees to punch in and out via the app rather than having to go into the full website to do so.
6 votes -
Allow users to set default 'Ticket Update' status
I know this is probably a small suggestion considering some of the other suggestions here, but I think it would be helpful if it were possible to change the default 'Ticket Update' status so it is not stuck on 'Diagnosis' each time I want to send a ticket update.
I understand that the current idea is that it stays at 'Diagnosis' until a diagnosis is made, then it changes to 'Contacted', but for someone like myself who works mostly with helpdesk requests, maintenance tasks etc that do not require diagnosis, I feel that it would be quite useful to keep…
6 votes
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