General
3762 results found
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Servicepower Web portal
Would it be possible to integrate with the servicepower portal,
It would be great if repairshopr could retrieve tickets from there system and then update there system as we update repairshopr.
Would save a lot of double inputting.6 votes -
Vendor Entry and Vendor Detail Screen
After a vendor is entered and created, the View Vendor Detail screen is displayed. In order to create another vendor, I must scroll all the way down the screen to find the link to create another vendor. Why not just place a button link at the top of the View Vendor Detail screen labeled "Create New Vendor"?
Also, vendor websites appear as regular text instead of a hyperlink. Hyperlink would be helpful (with vendor website in a new window).
6 votes -
Ability to mass print or save pdf's of invoices
It would be helpful if we had the ability to mass print or save pdf's of invoices for a given period of time (a full year) or all invoices for a given client.
6 votes -
Serialized Item History
So, we noticed an issue with serialized items. we sell used phones and someone returned a device we sold them and then reported the phone stolen with the cellular carrier. this blacklists the IMEI and now i cant sell the device, but once the serial got returned in repairshopr there is nothing that states that that serial got sold to that customer as the serial gets removed from the invoices after the return, is there any way to add this to the serial history in repairshopr that it was sold to the customer and returned?
6 votes -
make estimate banner and mouse over for total and profit available to non admins
it would be great if Non- admins can see the estimate banner and able to see the mouse over when you mouse over total of invoice and see cost it would be a great sales tool for my sales people.
6 votes -
Developer Access, Programmer access mode
it would be nice to have a security group for a developer/programmer. I didn't see a way to build this with with is present.
It would be nice to allow a programmer or Developer access to template, API info, html info, templates, web portal setup and so one without any access to client data, other then maybe some sample data for testing.
We would like to hire a developer to make some changes to our templates and such..but need some control to do that in the future.
Also, some way to backup all that data and restore it. I see…
6 votes -
Add asset to invoice
It would be helpful to be able to add an asset to an invoice without having to go to the customer profile to do so. The reason would be so that we could sell an extended warranty at the time of payment and be able to add their device quickly without having to click through multiple pages.
6 votes -
Alternative to Vantiv/Mercury for card processing with the app
We are intending to get ipads in and basically run off the app - it's looking great! Now the Vantiv payments looks great but we are in the UK - so you could do with a worldwide provider to cover as many bases as possible. I reckon we can all try to work together to find a solution that can do online/offline card payments, recurring and chip and pin in one. I'm trying to figure out if paypal here does both or if it's just card payments. https://www.paypal.com/uk/webapps/mpp/credit-card-reader
6 votes -
Prices
At the moment, I am only able to input prices in dollars and cents. However, we would like to have some prices, such as gas, in parts of cents. Right now the price is either rounded up or down to the nearest cent. Is it possible to have this feature added so as to adjust the price rate to accommodate parts of cents?
6 votes -
Shopping List, Pending Order List
Allow inventory items to be added and removed from both the Shopping List and Pending Orders List without having to meet reorder at criteria.
6 votes -
Custom field type as spreadsheet
I think the ability to add a custom spreadsheet as a custom field type. For example, when looking after IT for a company whereby you have passwords for many different devices, services, etc, it would be better to have these in a custom table rather than having to create a custom field type, and a whole bunch of custom fields for each customer.
I would then imagine that it would be editable in a very basic WYSIWYG editor, perhaps a cut down version of Google Sheets?
Just a quick and easy way to store data specific to that customer, as…
6 votes -
Attaching Lead to Customer Brings in New Contact
If the Lead doesn't exist but I attach it to an existing customer, it would be great to have the option of bringing in the new contact and adding it to the contact list for that customer.
Next, the ticket would use that person as the assigned contact.
6 votes -
Assigning Assets to Multiple Contacts
In Admin Settings you can allow Multiple Contacts per Customer. Then, you can Assign Assets to those Contacts. What if you have a "Software" Asset, say a 10 License AntiVirus product with one Serial Number and you wanted to assign that specific asset to multiple Contacts... I believe this would be a GREAT FEATURE for every Repair Shopr user, not just our company.
6 votes -
SMS selector between multiple mobile numbers on customer accounts
Enable the ability to select between mobile numbers to send the SMS messages to.
Also some kind of indicator on the ticket that shows which mobile number is currently selected to tsend the messages to.6 votes -
Payment providers for Germany, payone or paymill
Especialy because the offer SEPA Direct Debit which is widly used in Germany.
6 votes -
Ticket list color options
It would be great to be able to customize the ticket list color options to be individualized by company. For instance we don't care about diagnosis and 36 hours is way too long. For us it is more like 4 hours. Would be great if it could indicate per SLA how much time till response required.
6 votes -
Notification for daily sales
Is it possible to have notification for daily sales when the register is closed? It takes time to check sales for multiple shops, it would be really cool to receive a text message with daily stats for each shop..
6 votes -
Decimal places on QTY in invoice
Qty on invoice should allow for more decimal places than 2. If I want to charge a rate of $60 per hour but only want 1/3 of an hour it comes to $19.80 instead of $20 because it only allows for 2 decimal places. If I try to add a 3rd it reverts back to 2. A little more granularity would be great so we don't have to change the RATE to get the totals correct.
Thanks
6 votes -
Leads Accountability
It would be nice if the Leads had the same admin feature "Change History" that tickets have so that we can see who is changing leads status' with date and time stamp.
6 votes -
Customization Inventory Feed
We would love to see the option to export a realtime feed for inventory that we could specify headers for so we can use to keep our sales channels realtime inventory up to date.
6 votes
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