When you select "customer" as an option, another field becomes available that lets you specify which customer.

It would be nice to have more fields that give you the additional specifics box to detail more. For example, if there were a drop-down option for "tech" and it would show an additional box that lets you specify which technician referred them. Another example would be a drop-down option for "competitor", which would allow you to specify which specific competitor you are talking about.

This would help by minimizing the number of "main options" and allow you to get a better quick reference of where your referrals are coming from.

We are about to launch a marketing campaign and want very detailed information for data. Along those lines, it would be awesome if there were some 'referred by' analytics.