I'm a sole proprietor and when things are normal I take in 7 - 10 items a day... I don't need all the users just more tickets....
How about something in between the starter and the repair shop with 10 users.... seeing additional users are $110 each..
Think some way to split the difference at least at $250 savings annually wouldn't be unreasonable for a 1 user account and unlimited tickets, or someway to buy access to additional tickets just like purchasing SMS messages... say I could buy a block of 500 at a time... that way as things remain slow i'm not paying for things I don't need... This is very important right now and was very evident during covid.... I just can't waste money...I happy to pay for things that work and do great things like repairshopr but paying for features and access I don't triggers my "Frugalness" into overdrive.
Thank You for Considering