General
3762 results found
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Ability to search archived items
I would love to have the ability to search archived items. Sometimes we mark an item as archived, but if we change our mind or reorder it, it is hard to manually search through a billion pages to find that particular item. Even a search filter for archived items would be great.
10 votes -
give some love to returns manager functionality and ease of use
Specifically regarding the returns manager, not any other function.
You can search all things through "search all the things" but that still doesn't do anything remotely viable where the returns manager is concerned.
When you search for the items in the returns manager to restock, return, manipulate it however, it doesn't pop up unless you find the name of the item itself and then sift through the results.
You can search for specific indicating numbers or searchable (...what SHOULD be searchable) terms to pull up specific items without having to search for a generic line item and sifting through the…
10 votes -
Input Purchase Orders > Supplier Invoices
Currently POs feature is quite vague. There is very limited information that can be added. I am suggesting that:
- POs can be used to log a current purchase order (and this would include individual items that were ordered and their cost).
- There's often delivery charges attached to a PO. This needs to be added.
- POs would be linked with both parts and inventory, giving us the users the ability to decide if items in a PO should go to parts or inventory. Repairers who don't have a shop most often do not need a big inventory, but order specific parts…
10 votes -
Default Tax items
When creating new items, either in ticket charges, inventory, invoices, or estimates, please have the option to have the item automatically created with tax
10 votes -
Expand CSV Export for Inventory Purchase Orders
Add more CSV export functions for purchase orders, similar to SALES Reports - include period ranges and vendor list as options.
CSV export options would make it easier to integrate purchases into accounting software.
CSV Exports should include ALL collected data fields from the purchase orders such as UPC, description, Qty, Costs, Freight, PLUS the additional Vendor invoice which is currently not collected. See my suggestion to inventory receiving.
10 votes -
Option to show device password on Printed Ticket
Always needing the technicians to ask for the password on the devices can become time consuming. Maybe an option that automatically shows the password of the device on the printed ticket would help. This could be worked around by just typing the password on the initial ticket name field, but some time could be saved with this added function. Just an idea.
10 votes -
Customer Purchase needs creators login
When looking at a Customer Purchase there is no information on the person that created the customer purchase. Would it be possible to add that as a log similar to the tickets.
10 votes -
Purchase Order - Allow modification of pricing once items are received.
I would like to see the ability to change pricing on received goods. Sometimes the price will vary a little from your supplier. When i get the supplier invoice i would like to be able to match it to the PO. Also have an option to save the new price to update your buy price in inventory.
10 votes -
Time Clock Kiosk Mode
Kiosk Mode for the time punch system. This will allow your shop employees to have a central location for punching in and out. Webpage without a timeout or and android or apple app would be cool too.
10 votes -
User Activity Report
I would love to see an additional report available to admins that will allow me to do a quick overview on what changes a user has made during XX Period for XX User(today, yesterday, last week, Custom date search) If we see some mistakes they made and would like to provide some training or malicious issues; otherwise it would allow me to look at just that user and what changes they have made.
Thank you
10 votes -
Follow-Up Reminder Report
We would like to be reminded after 6 months of an invoice being posted to call customers if they have not had any additional activity with our business. This would be helpful from a customer service perspective, as well as to drive additional business.
9 votes -
ticket calendar
When creating a Ticket, and scheduling an appointment date and time, if on the calendar, it can highlight the current date you are on as to give you an idea on the calendar as to what the current date is. I basically know, but without the reference on the calendar, It for some reason makes me feel lost. I sometime have to review my outlook calendar on the other screen, or date in my pc system tray. Thanks.
9 votes -
Multiple Tax Rates on Invoices due to State Taxation Laws
Currently, it appears as though you can only have one tax rate on an invoice. This is a big inconvenience, as in Connecticut, labor and parts are taxed at a certain rate, where as "computer and data processing services", such as us billing for cloud backup and Exchange e-mail accounts, are taxed at a lower rate. It is a really big inconvenience for us to have to create separate invoices for this. It would be nice to have a default tax rate, but then be able to change the tax rate on particular line items if necessary.
Reference: http://www.ct.gov/drs/cwp/view.asp?a=1477&Q=269930&drsPNavCtr=|40829|
9 votes -
Add the inventory category to the Invoice Line Item Export report
As a business that uses accrual accounting, my bookkeeper needs a daily report of sales (invoiced regardless of payment status) by category.
The existing Invoice report: Line Item Export would suffice if a single column were added to the report: inventory category.
9 votes -
Better inventory category organization
I am not personally happy with how I have to setup my cetagories. If I want to have 3 cetagories such as parts, accessories and displays and I want the sub-categories to be the devices such as iPhone, Samsung, ect... I have to add the devices to each cetagory individual. I have to add the same device as a sub-category three times.
Why not allow me to mix and match categories and sub-categories so I only have to add one device sub-category and use it for multiple cetagories.
This could be help full for searching as well, I can narrow…
9 votes -
time clock ip addresses
would be handy if the time clock would log the ip address used to clock in.
I use it to monitor staff but at the minute, if they are running late, they can just clock in using their phone and Im none the wiser about them being late to work.
My till has a fixed IP address so this way I could tell they logged in via the till
9 votes -
Allow Multiple "Resolved" Statuses for Triggering Marketr
We send out follow-up e-mails asking for reviews. It would be nice to be able to trigger this with Marketr. However, some customers are not happy no matter what you do. In these cases, it doesn't benefit you to send them a request for a review.
The option to have multiple "Resolved statuses that trigger Marketr, like a "Resolved - Happy" and "Resolved - Unhappy" would be AMAZING! I'm sure there would be many more creative uses for this feature as well.
9 votes -
Customer Returns NOT creating a return in QBO
Currently when a customer returns something it does NOT create a return receipt in QBO. It has to be manually added and the inventory quantitates are off count until this is processed manually. I am shocked that this is not integrated yet!
9 votes -
Add Technician Select to custom widget
Add Technician Select to custom widget, we use a post it note style custom widget when fielding calls before a technician takes over.
If it were possible to add a technician drop down selection box to the issue detail widget step it would help greatly to be able to assign that lead/ticket to someone straight out of the gate9 votes -
Allow other forms of payment with the square integration besides credit card only
Currently when you send an invoice to Square from Repairshopr, you can only use the Square Payment option within square. It forces you to take a credit card. Is there a way we can complete checkout from within square using any payment method such as cash or check and have square mark the invoice paid within RepairShopr?
9 votes
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