General
3762 results found
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Ability to search archived items
I would love to have the ability to search archived items. Sometimes we mark an item as archived, but if we change our mind or reorder it, it is hard to manually search through a billion pages to find that particular item. Even a search filter for archived items would be great.
10 votes -
Pattern lock or pin
I would like to see a section on the intake form for the devices pattern lock, password or pin. This would also be a great integration for the possecondscreen app as the customers can enter it themselves.
10 votes -
give some love to returns manager functionality and ease of use
Specifically regarding the returns manager, not any other function.
You can search all things through "search all the things" but that still doesn't do anything remotely viable where the returns manager is concerned.
When you search for the items in the returns manager to restock, return, manipulate it however, it doesn't pop up unless you find the name of the item itself and then sift through the results.
You can search for specific indicating numbers or searchable (...what SHOULD be searchable) terms to pull up specific items without having to search for a generic line item and sifting through the…
10 votes -
appointment duration
Now that appointments have to have a start and end date and time, is it possible to set a default start time and/or default duration?
For example, almost all of our appointments are 7am starts. And they are also almost always 8 hour shifts. So, could a preference be created that appointments default to a set time (in our case 7am) and run for a default length of time (in our case 8 hours)?
10 votes -
Create Invoice from Woocommerce when order is created not Completed
I would like repairshopr to receive an invoice from woocommerce when the order is created so when customer requires invoice for payment or backorder we can still invoice them and when the order is paid is shows on repairshopr so we can also print packing slips before shipping as currently we have to wait for the order to be complete before the invoice shows in repairshopr
10 votes -
Input Purchase Orders > Supplier Invoices
Currently POs feature is quite vague. There is very limited information that can be added. I am suggesting that:
- POs can be used to log a current purchase order (and this would include individual items that were ordered and their cost).
- There's often delivery charges attached to a PO. This needs to be added.
- POs would be linked with both parts and inventory, giving us the users the ability to decide if items in a PO should go to parts or inventory. Repairers who don't have a shop most often do not need a big inventory, but order specific parts…
10 votes -
Duplicate Purchase Orders
We use our vendors order number for our Purchase Order Number. The system allows for Duplicate Purchase Orders. We have accidentally created duplicates. Having a notification or warning would help avoid these mistakes. "Purchase Order ______ already exists, Continue?"
10 votes -
Office 365 Calendar Sync -- Recurring Appointments
Love that there's 2-way synchronization between O365 and RS, but when you create a recurring appointment in O365, only the first instance shows up in RS. It would be super awesome to not have to finagle with manually creating appointments.
Please let us sync recurring appointments in the RS calendar!
10 votes -
Make square work with debit terminals
Integrate with Square register or actual terminal debit machine or Clover min/flex using eConduit. The rates with all providers are to be desired, Clover had rates sub 2% 1.25-1.8% . We need to be able to click process payment and have the amount seamlessly pop up on the debit/credit machine for payment.
10 votes -
Autoprinter not printing receipts for cash only transactions
Autoprinter not printing receipts for cash only transactions. I've tried both legacy and current versions of AutoprintR and Autoprinter. I've even tried installing our POS on a completely different new install of Windows 10, still will not print receipts for cash transactions. Works perfectly fine for credit card transactions.
10 votes -
next button on tickets, invoices, etc
When viewing tickets, invoices ets, we should be able to his next or previous instead of going all the bay back our to the ticket home screen to view the next ticket
9 votes -
Time clock
The time clock print function needs to be cleaner. When you select the print view, search fields show up on the print document.
9 votes -
Follow-Up Reminder Report
We would like to be reminded after 6 months of an invoice being posted to call customers if they have not had any additional activity with our business. This would be helpful from a customer service perspective, as well as to drive additional business.
9 votes -
Reporting for Parts Ordered on Tickets
I have multiple locations and need to track the dollar amount on the parts ordered for repairs. Ideally I would like to give each store a credit card and let them order their own parts but I cannot do that without a way to track the transactions. If I could run a report that says Store "A" bought $2000 in parts to repair customer computers then I could take my credit card statement and match the number up.
9 votes -
Payment Method - Credit Balance
I know it may not be the highest on priority right now, but I think if we link a payment method to the credit balance, it would save alot of time, and help when accounting.
If we buy a computer from a customer, when it comes time to "pay out" we simply just put in the amount, and use Credit Balance to automatically apply the amount as a credit.
Also, when we apply this credit to an invoice, instead of just subtracting it off of the total, we need a line item. This would show our accountant that a credit…
9 votes -
RECURRING BILLING Schedule NEEDS TO HAVE END DATE OPTION
THE RECURRING BILLING NEEDS TO HAVE AN END DATE FOR AUTHORIZE.NET
9 votes -
CSV Reports
When a report is prepared and then the CSV is downloaded the appearance of the details is different. Often the order is changed, however the totals are also missing. I know that it is easy enough to add the totals and change the order with excel, however I don't understand why the information cannot be the same as the screen report. What is the point of having a report that when printed is not the same?
9 votesHey, good point!
We just get busy with more important things, lets see if this gets some votes and we’ll take another look.
Thanks!
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Set default payment method for customers
A lot of my business customers always pay by check, and it is inconvenient to have to manually select the check payment type when processing payments. I suggest adding the option to configure a customer to use a specific payment method by default, eliminating the extra step.
9 votes -
Have customer sign off on estimates
Many of our client like the idea of seeing how much a job will be.(hence estimates) But some come back and say we didn't say it would cost that much. UGH! Intake form has a way to sign off. but doesn't include cost. What about having the Estimates signed (on screen) as well. That way client knows upfront what cost are, as they signed off on it. yea
9 votes -
ticket calendar
When creating a Ticket, and scheduling an appointment date and time, if on the calendar, it can highlight the current date you are on as to give you an idea on the calendar as to what the current date is. I basically know, but without the reference on the calendar, It for some reason makes me feel lost. I sometime have to review my outlook calendar on the other screen, or date in my pc system tray. Thanks.
9 votes
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