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3763 results found

  1. Create Invoice from Woocommerce when order is created not Completed

    I would like repairshopr to receive an invoice from woocommerce when the order is created so when customer requires invoice for payment or backorder we can still invoice them and when the order is paid is shows on repairshopr so we can also print packing slips before shipping as currently we have to wait for the order to be complete before the invoice shows in repairshopr

    10 votes
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  2. Input Purchase Orders > Supplier Invoices

    Currently POs feature is quite vague. There is very limited information that can be added. I am suggesting that:

    1. POs can be used to log a current purchase order (and this would include individual items that were ordered and their cost).
    2. There's often delivery charges attached to a PO. This needs to be added.
    3. POs would be linked with both parts and inventory, giving us the users the ability to decide if items in a PO should go to parts or inventory. Repairers who don't have a shop most often do not need a big inventory, but order specific parts…
    10 votes
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  3. Duplicate Purchase Orders

    We use our vendors order number for our Purchase Order Number. The system allows for Duplicate Purchase Orders. We have accidentally created duplicates. Having a notification or warning would help avoid these mistakes. "Purchase Order ______ already exists, Continue?"

    10 votes
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  4. Office 365 Calendar Sync -- Recurring Appointments

    Love that there's 2-way synchronization between O365 and RS, but when you create a recurring appointment in O365, only the first instance shows up in RS. It would be super awesome to not have to finagle with manually creating appointments.

    Please let us sync recurring appointments in the RS calendar!

    10 votes
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  5. Make square work with debit terminals

    Integrate with Square register or actual terminal debit machine or Clover min/flex using eConduit. The rates with all providers are to be desired, Clover had rates sub 2% 1.25-1.8% . We need to be able to click process payment and have the amount seamlessly pop up on the debit/credit machine for payment.

    10 votes
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  6. Autoprinter not printing receipts for cash only transactions

    Autoprinter not printing receipts for cash only transactions. I've tried both legacy and current versions of AutoprintR and Autoprinter. I've even tried installing our POS on a completely different new install of Windows 10, still will not print receipts for cash transactions. Works perfectly fine for credit card transactions.

    10 votes
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    1 comment  ·  Admin →
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  7. next button on tickets, invoices, etc

    When viewing tickets, invoices ets, we should be able to his next or previous instead of going all the bay back our to the ticket home screen to view the next ticket

    9 votes
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  8. Time clock

    The time clock print function needs to be cleaner. When you select the print view, search fields show up on the print document.

    9 votes
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    under review  ·  1 comment  ·  Admin →
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  9. Follow-Up Reminder Report

    We would like to be reminded after 6 months of an invoice being posted to call customers if they have not had any additional activity with our business. This would be helpful from a customer service perspective, as well as to drive additional business.

    9 votes
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    under review  ·  1 comment  ·  Admin →
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  10. Reporting for Parts Ordered on Tickets

    I have multiple locations and need to track the dollar amount on the parts ordered for repairs. Ideally I would like to give each store a credit card and let them order their own parts but I cannot do that without a way to track the transactions. If I could run a report that says Store "A" bought $2000 in parts to repair customer computers then I could take my credit card statement and match the number up.

    9 votes
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  11. RECURRING BILLING Schedule NEEDS TO HAVE END DATE OPTION

    THE RECURRING BILLING NEEDS TO HAVE AN END DATE FOR AUTHORIZE.NET

    9 votes
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    under review  ·  1 comment  ·  Admin →
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  12. CSV Reports

    When a report is prepared and then the CSV is downloaded the appearance of the details is different. Often the order is changed, however the totals are also missing. I know that it is easy enough to add the totals and change the order with excel, however I don't understand why the information cannot be the same as the screen report. What is the point of having a report that when printed is not the same?

    9 votes
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    under review  ·  Rajesh Agarwal responded

    Hey, good point!

    We just get busy with more important things, lets see if this gets some votes and we’ll take another look.

    Thanks!

  13. Configure the Job clock/timer/Toggl with Billable Units

    When performing on-site service, we have a minimum charge of 1 hour labor, and then we pro-rate our hourly rate to the nearest half hour thereafter, rounding up after hitting the 10 minute mark...(So 1-69 minutes would only be 1 Hour of labor, 70-99 minutes would be 1.5 hours, 100-120 minutes would be 2 hours, etc...)

    I have not found a convenient way to do this yet which currently makes Toggl integration a no-go for us

    9 votes
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  14. Payment Method - Credit Balance

    I know it may not be the highest on priority right now, but I think if we link a payment method to the credit balance, it would save alot of time, and help when accounting.

    If we buy a computer from a customer, when it comes time to "pay out" we simply just put in the amount, and use Credit Balance to automatically apply the amount as a credit.

    Also, when we apply this credit to an invoice, instead of just subtracting it off of the total, we need a line item. This would show our accountant that a credit…

    9 votes
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    1 comment  ·  Admin →
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  15. Set default payment method for customers

    A lot of my business customers always pay by check, and it is inconvenient to have to manually select the check payment type when processing payments. I suggest adding the option to configure a customer to use a specific payment method by default, eliminating the extra step.

    9 votes
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  16. Have customer sign off on estimates

    Many of our client like the idea of seeing how much a job will be.(hence estimates) But some come back and say we didn't say it would cost that much. UGH! Intake form has a way to sign off. but doesn't include cost. What about having the Estimates signed (on screen) as well. That way client knows upfront what cost are, as they signed off on it. yea

    9 votes
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    1 comment  ·  Admin →
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  17. ticket calendar

    When creating a Ticket, and scheduling an appointment date and time, if on the calendar, it can highlight the current date you are on as to give you an idea on the calendar as to what the current date is. I basically know, but without the reference on the calendar, It for some reason makes me feel lost. I sometime have to review my outlook calendar on the other screen, or date in my pc system tray. Thanks.

    9 votes
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  18. Ticket Type (custom field) on Leads

    Now that the Custom Field / Ticket Type is required for creating a ticket, It make sense for it to be add the Custom Field drop down to the Leads processing page.

    Currently when creating a ticket from a lead, there isn't a way to specify ticket type.
    Also, there is no check box in the "Ticket type" drop down on the tickets page for tickets without a type set.
    This means, that all of our saved searches that specify a ticket type will omit anything that doesn't have a ticket type (eg all the leads that have been turned…

    9 votes
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  19. Multiple Tax Rates on Invoices due to State Taxation Laws

    Currently, it appears as though you can only have one tax rate on an invoice. This is a big inconvenience, as in Connecticut, labor and parts are taxed at a certain rate, where as "computer and data processing services", such as us billing for cloud backup and Exchange e-mail accounts, are taxed at a lower rate. It is a really big inconvenience for us to have to create separate invoices for this. It would be nice to have a default tax rate, but then be able to change the tax rate on particular line items if necessary.

    Reference: http://www.ct.gov/drs/cwp/view.asp?a=1477&Q=269930&drsPNavCtr=|40829|

    9 votes
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  20. Add the inventory category to the Invoice Line Item Export report

    As a business that uses accrual accounting, my bookkeeper needs a daily report of sales (invoiced regardless of payment status) by category.

    The existing Invoice report: Line Item Export would suffice if a single column were added to the report: inventory category.

    9 votes
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