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Customer Returns NOT creating a return in QBO

Currently when a customer returns something it does NOT create a return receipt in QBO. It has to be manually added and the inventory quantitates are off count until this is processed manually. I am shocked that this is not integrated yet!

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Trenton shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminRajesh Agarwal (Admin, RepairShopr) commented  ·   ·  Report

    Currently the best practice is to manually add your returns periodically while it's not supported in RepairShopr. We are working on it, in the accounting integrations - due to the complexity - we have to take babysteps and it goes pretty slowly..

  • Dan commented  ·   ·  Report

    I have the same issue. My books are way off because of this

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