General
3762 results found
-
I would like my logo to be uploaded at the given resolution.
I would like my image to be able to upload at the given resolution.
13 votes -
Disable credit card payments for certain customers
I want to disable credit card payments for some customers but allow them for other customers
13 votes -
Search Customers Purchase Oder Number on Invoice
If the customer call us we have no way of searching for their PO number that is attached to their invoice on the system. it would be great if they quoted their purchase order number and we simply search for it hence bringing up the invoice attached to their PO Number
13 votes -
Ticket notes should be in FORWARD chronological order, not REVERSE order. It's confusing for the customer and ME!
It's bizarre that the customer should have to start with the solution of the problem, and then read 2-3 comments on the invoice to determine they are in REVERSE Chronological order.
Seems like adding in an option to have the noted in proper order would be a simple fix.Thanks.
13 votes -
More Price Levels, Set Levels Manually or by Markup, Assign Levels to Clients
In the system I am moving away from I had 5 price levels. Each level could be set to a particular markup, so you could have Cost, 5%, 15%, 25% type of thing. And then the most powerful part is that a client could be assigned a default price level so all items were priced by their level.
13 votes -
Auto generate Tickets via NinjaRMM Alerts
The ability to have NinjaRMM alerts configured to automatically generate a ticket. Example: Critical Alerts from Customer XYZ weekdays from 9am to 5pm auto generates a ticket assigned to Customer XYZ's technician.
13 votes -
Integrate Tsheets for timekeeping.
My company and I have been using Tsheets to track out time in and out of our shop and it has worked wonderfully (it integrates with QuickBooks very well). I was hoping to see if Tsheets integration for tickets could be a thing.
13 votes -
Integrating with Shopify
It would be awesome if y'all would integrate with Shopify
13 votes -
Add "Class" and "Location" Field to RepairShopr to Match QuickBooks Online
QuickBooks Online has added a feature where customers can classify transactions by "Class" OR "Location," however, currently Repair Shopr's integration with QBO will only forward the RS "Location" to the QBO "Class."
It would be incredibly helpful if RepairShopr had both of these fields (Location and Class) and allowed them to integrate with the QBO fields (Location and Class), as many customers have multiple locations, and different classes (such as business clients versus residential ones, or managed IT versus break/fix).
13 votes -
send from more than 1 email
Allow us to setup and send as multiple email addresses in repairshopr.
We are currently using the custom SMTP settings for our support account, but would like to be able to switch the email to our billing account to send invoices out.
13 votes -
Alter the start and end time module from appointments and due dates and use 24H time format
The appointmens module works fine, however the module to set the start time, end time and the Due Date Module use the same very unwieldy way to set those dates. Preferably change this to create a larger table that is split up in 15 min portions.
Use the layout used in Outlook as example.Furthermore I'd like the 24H time format in the Labor Log
13 votes -
Import non-stocked items from estimates to parts tab
We only keep a small number of parts on hand to help keep overhead costs low. Consequently, a lot of our parts are special order. Would there be a way to have non-stocked parts entries from an estimate automatically populate into the Parts tab once the estimate is marked approved?
As it stands now, when the technician receives an approved estimate, he/she has to then hand enter the non-stocked parts from the estimate onto the parts tab. If they populated automatically, we could sometimes cut a whole day out of the repair timeline as this wouldn't be defendant on the…
13 votes -
Amazon Business Integration
https://www.amazon.com/gp/help/customer/display.html/ref=b2b_faq_apfaq?nodeId=201738140
for amazon business accounts
amazon punchout
13 votes -
Low Inventory Report/Email
We have multiple locations and the low inventory report sends an email which includes all low inventory items regardless of location.
So can I suggest that the low inventory report is location specific? It would also be useful to get this report send to different email address per location. So Location 1 low stock report goes to location1@ and location 2 low stock to location2@.
Another problem we have is items that we only sell once i.e refurbished laptops etc they all show up on this report but we're never going to re-order this item. Is there a way to…
13 votes -
Customer Purchases Custom Fields
It would be great if the Customer Purchases included custom fields options like the tickets do. We really want to use this feature but need to ensure our employees are able to collect certain information regarding the purchase.
13 votesCan you give me an idea of what fields you would add?
-
Inventory label
Inventory Label printing in PDF does not print part location on the label we had to add location to the Inventory item name.
13 votes -
Integrate With Hosted Exchange
It would be wonderful to be able to integrate with Hosted Exchange Calendars. For Example Intermedia or Rackspace. In a way that you can put your email and password in for authorization since it is a multi-tenant hosting solution and direct access to the server to install a client is not possible.
Outlook integration would be another option but not favorable due to the sync issues if the computer is off, and being overly complex for multi device sync.
Thank you for your time. If need be I could put you in touch with someone at Intermedia directly if that…
13 votes -
Change the Phone/Item type on refurb tickets.
I am not able to change a phone from ATT to Verizon on a refurb ticket. In a lot of situations, phones will be brought in incorrectly due to it not powering on. This leads to us having to completely delete and repurchase the phone. If we could just have a way to alter the item type during the refurb process, that would not leave the possibility of the phone being deleted and there being no remaining record of it. I feel like this is a vital part of the refurb process.
13 votes -
Returns / Refunds for parts within a bundle
It would be really useful to be able to return / refund the components of a bundle product.
For example, if we create a PC bundle and six months later the RAM needs to be swapped, at the moment we have to fudge the system to accomplish this.
What would be great would be able to:
1) Add the bundle component to a return / RMA
2) Be able to swap the returned item for a replacment product which is then properly associated to the original bundle.
3) Able to upgrade/downgrade the replacement product and an invoice be generated to…13 votes -
Ability to add tags to customer accounts
The ability to add custom tags to customer accounts. For example, the ability to add the tag "Customer" or "Installer" to different accounts, allowing techs and admins to run reports and filter the customer module based on tag types.
13 votes
- Don't see your idea?