General
3763 results found
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Allow Editing of the Order of Dropdown Entries in Asset Custom Fields
We have a few Custom Asset Fields where we use the Dropdown Entry option for the field type. The problem is, when I go in to edit those Dropdown Entry Answers (ex. Add answer).
I like having my dropdown entries listed in alphabetical order, which is disrupted when I have to add a new answer. So, to have these answers listed in order, I have to copy and paste them into the new positions.
(ex. Asset Custom Field Dropdown Entry Answer #1 = Beta, but when I go to add the new answer, Alpha, I filled in Alpha as Dropdown…
12 votes -
Allow Appointment Time Range Windows
It would be nice to schedule an appointment window for our clients. For example, due to scheduling, we can't always arrive at an exact time, so we typically say that we'll be there sometime between say 12PM and 1PM.
For now we've added this to our appointment e-mail template:
"Note: A technician will arrive within 60 minutes of the above Appointment Time."12 votes -
Add pics to inventory and POS!!!
The inventory system and POS need image support for items. This would help tremendously with training new staff in how to use these aspects of repairshopr. It is very easy to get lost in all the text of the POS and inventory systems. You've done a great job with images in the ticket system, now carry it forward!
12 votes -
Profit & Loss Report - Report On Accrual Instead Of Cash
Here in Australia we have two forms of reporting both our BAS and our Tax for EOFY. Cash and Accrual basis. Cash basis means that as a business I do not report receiving an income until i have actually received payment for an invoice. Accrual basis means that i must report income as soon as the invoice has been generated regardless of if i have been paid or not.
For my business we are Accrual basis and using Xero for our accounting platform. Invoices are generated in RS and synced directly to our Xero. Because I report accruals as soon…
12 votes -
Set Different Default Ticket Due Dates for Custom Field Type
Its great that now the default ticket due date is editable in Ticket Preferences. However we repair a wide variety of devices, with different due dates. For example if we are fixing a phone we usually have the ticket due in an hour, if its a PC its usually due within 24 hours, if its a cattle preg tester its due within a week.
Our preference is for the default to be variable based on Custom Field Type, or Issue Type.
12 votes -
GST on purchase order
It would be great if we could add GST onto our purchase orders.
12 votes -
Integrate Warranty Life
RepairQ currently integrates this company into there system. We are partnering with them as a repair center and would be a great benefit if we could do the same with Repairshopr
12 votes -
Non-Taxable Labor Setting
Would be nice if we had a setting we can select for non-taxable labor on parts we install. California and other states don't charge tax on repair work. Instead of having to bundle every item in the inventory with an appropriate labor charge. Where we enter the cost of a product in out inventory, we can then put the total price for parts+labor, and the tax will only be applied to the cost of the part.
I.E. iPhone 6 screen, our cost is $40, sell to customer for parts and labor $125.
Ticket would read:
iPhone 6 Parts/Install ... $125…
12 votes -
Deposit amount to Estimates
It would be nice to have the option to add a required deposit amount or percentage to an estimate. Also maybe expand on options for estimates for things that are reoccurring.
12 votes -
Choose calendar to view
Hi
Would it be possible to create different calendars for each technician and then, all technicians can access to move and arrange appointments.
i.e Our reception runs three peoples calendars but can not choose to see one at a time so is very confusing.
12 votes -
Recurring invoice / contract, option to create invoice 30 days before?
We have a lot of recurring invoices set up. Many are monthly recurring charges, but we have a fair amount of annual charges. It would be really nice to have an option to generate the invoice 30 days before the contract is set to renew. As it stand now, the invoice (if set for annual) generates on the anniversary date, when technically the invoice is due. We'll then need to wait 30 days for the client to pay, which is actually a month past due. This also goes for Quarterly and bi annual billings.
Is this already an option that…
12 votes -
ticket status on part status page
Our technical department always ordering spare part, but commercial department and logistic department always looking ticket status before take action into. can we request one more column on part status page as ticket status.so they can proceed to order for some specific status tickets only.
12 votes -
Offer a feature to create a statement for a customer based on invoices within a certain time period (last month, last year).
We've been asked by customers to provide a statement of their spendings for last year, and could not find a way to create a report that would show the info in a statement form. The only way to do it is to create a report with a complete invoice dump, and then use the relevant details for the specific customer (a bit too long of a process..)
12 votes -
Allow Price to be changed Mobile app
On the mobile app (IOS or Android) when adding items to the invoice it won't let you change the price of the item. For instance, I charge an hourly rate of $100, but if the client only goes 30 minutes then I need to be able to change my hour quantity to .5 for $50.
12 votes -
Manual stock adjustment for serialized items
If you need to add many serialized items at the beginning, there are no Purchase Orders at all. For many B2B companies the stock units comes from different sources, and not always from POs.
So inability to manage the quantity for the serialized units manually is a huge lack in functionality.
After all, everyone makes mistakes. If some units were found at the dark corner of the warehouse, there are no POs -- usually. So the ability to update the quantity without a PO is necessary.
12 votes -
Add location tab to assets
Maybe I'm the only one, but I feel like the asset manager could use some adjustments to become a more valuable tool. I would love to see assets get the same level of location tracking as inventory items. It would be nice if you could assign an asset to one of your locations the same as in the inventory and then use the logistic transfer request for assets the same way you would with inventory items. Our company has a lot of assets that move from location to location for service and other use so right now we have custom…
12 votes -
Bulk vendor import.
An option to import multiple vendors at one time.
12 votes -
To Do List
Hello! i just have a suggestion i think would be really good to have in repairshopr.
I would like the ability to create a to-do list. That way i can make a list of all orders an employee should to on he's work day. It would also be nice if it was possible to somehow show myself and the employees the order they should be working on the orders. I know we have the reminders and appointment functions but they are very much dependent on time. All i would like to, is to go into one order and click actions->…
12 votes -
Add product serial numbers to API
Seems there is currently no way to view or assign product serial numbers from the API - any plans to add this?
12 votes -
DISABLE Customer Ability to REMOVE Stored Credit Cards in PORTAL
We're having issues with our contracted clients randomly and "accidentally" removing stored CC's from the customer portal. The ability to add cards makes sense, but since they can't choose which card is being billed (and therefore require us getting involved to adjust that), can we PLEASE have an option to disable removing cards from the portal?
This should exist as a global option in Admin settings (override all), as well as a setting on the individual schedule or customer. I know the disable option exists when there's a "contract", but our clients are under an indefinite term (unless manually cancelled)…
12 votes
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