Auto close tickets after payment is received
Once invoice is created and payment is received, would be great to have a setting where the ticket is auto-resolved because payment has been taken. Speeds up work flow and reduces number of clicks.
13
votes
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Terri Clark commented
We just had a customer who paid their ticket twice. An option for an auto-close of the ticket on payment receipt would avoid this situation.
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Christian commented
Here here, I agree !!!