Photo Attachments
It would be great if you could view your ticket attachment photos real-time in a thumbnail or something in the ticket work flow instead of having to click on them and open in a new window. Then when you click on it have it open up in a lightbox overlay so you stay on the same page and it's not so disruptive. Not urgent, but would definitely speed things up! Thanks!
13
votes
Ronnie LeBaron
shared this idea
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Austin
commented
Thumbnails and easy renaming of attached files would be great!
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Tom Schmidt
commented
Our clients find it incredibly frustrating that image attachments are not displayed in line with an email. That they don't already feels like an oversight. Thank you.