General
3763 results found
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Z-Report (its not completed)
I think what many of the previous ideas about the Z-reports were referring to, is that there is no way to record the final adjustment (bank drop) after counting down the register.
Example, Z-Report for day 1 shows 340 in cash sales and 200 in credit card sales. 240 in cash goes into the cash bag along with closing zreport. Day 2 person 2 comes in to open finds 40 in the till. Opens the till and goes about her day. When the accountant picks up the cash from the safe there ia $60 missing. There should be 100 left…
1 vote -
Next button at the top of ticket list
I'd love if the previous, next, and pages buttons were on both the top and bottom of the ticket list.
Right now we have to scroll to the bottom to get to the next page.
2 votes -
Push Vantiv to support UK now they have merged with Worldpay
Now Worldpay and Vantiv have merged, it would be great to see if they would support partnering up with yourselves for UK (and other areas) payment processing.
I called Worldpay and was advised they are keen to onboard payment applications such as your in areas Worldpay support as Vantiv fills a gap they have in this market area.
Can you reach out and gain headway as we need re-occuring subscriptions here in the UK (And other areas I'm guessing).
9 votes -
Add more FILTERS to RECURRING SCHEDULES List
We would like to be able to sort/search/filter by the following:
- Location
- Employee who created
- Has CC on file = true
- Set to email PDF = true
ALSO, we really need to be able to track the commission of INDIVIDUAL LINE ITEMS, and not just the entire schedule. We often have techs who "create" the initial schedule and line items, but then another tech sells an upgrade/add-on and they cannot be tracked for SPIFFs, since only one tech can be assigned.
Lastly, a search box would be nice too...
0 votes -
Beta UI Time Due Detail
It would be extremely helpful to have the Time Due of tickets visible in the tickets page. Currently, in Beta UI, it only shows the Time a ticket is due if it is due "Today", or if you mouse over the Due Date. I find it beneficial to have the Time Due visible in my ticket list at a glance rather than needing to mouse over each ticket's Due Date. This is a change from the non-beta UI.
3 votes -
Show Labor Log entries under Communications
Any time I notice a stale ticket assigned to my techs, I check the ticket's Communications' comments. When I approach the tech for not seeing any comments, roughly 1 out of 3 times their respond is "I put it in the Labor Log". It would be much more efficient if those entries could show up under Communications as well (maybe as a public or private note?)
Would also solve Labor Log entries not printing out on a ticket, as mentioned here: https://feedback.repairshopr.com/forums/165658-general/suggestions/34401148-allow-printing-of-the-labor-log-and-time-started-a
10 votes -
Add "Sort by" option to New Filters
When creating a new ticket filter, it would be nice to add a "Sort By" option to the query that is to be saved. For Example: I create a filter called "Resolved" and automatically sorts by the "Last Updated" column.
3 votes -
PayPal Resolve Ticket after Paid Invoice
When a customer pays an invoice attached to a ticket it would be nice if it resolved that ticket like invoices paid through Vantiv does. That way we do not have to go in an manually resolve a ticket paid by PayPal.
0 votes -
Process Compliance
Is there any way, we can setup operating procedures in repair shopr and have employees sign up and compliant....
1 vote -
Add a report for Spiffs that doesn't require DOMO.
Add a report for Spiffs that doesn't require DOMO. Would be nice to use this feature without paying extra money.
11 votes -
Generate Serial Numbers
We have been using RepairShopr for years and love it. Recently our Cell Phone supplier has stopped putting serial numbers on the items shipped. It would be awesome if RepairShopr could generate a serial number to use while checking an item in.
6 votes -
Customer Badges next to Customer Name always
I would like the ability to selected which Customer Badge to appear next to the customer name. In the customer list, everywhere. In our case it tells us the level of service they have and it would save time not having to go into the customer page to see it. Ability to add that column or just a setting for it to always be persistent for the client name anywhere.
1 vote -
Ticket charges to Make Invoice , Instead MAKE INVOICE It should UPDATE the existing INVOICE If an invoice ALREADY exists
When we add ticket charges to the invoice, and parts, etc. Once a technician creates an invoice, the CREATE invoice button shouldn't allow them to make a duplicate invoice for the same charges. There should be an option to UPDATE Invoice
2 votes -
Make it possible to email new tickets and comments to default account and contact
If creating a main company (the boss) account and then adding numerous contacts (the staff), the boss receives by default a copy of each ticket created, whoever the contact is that the ticket is raised for.
This could be a selectable option in the main account 'Always send mail to this email address for all correspondence'Currently the bosses email address can be added as a CC but you have to remember to do this.6 votes -
Enter Labor Log on Behalf of Another Tech
Currently, when a user/tech enters information into the Labor Log, it's tied to that tech, and shows up this way on the Invoice line item.
It would be handy if an administrator, or the ticket assignee possibly, could manually change the tech in the Ticket Timer Log, especially for Projects or when multiple techs work on a ticket.
Example: Bob is assigned a ticket. This ticket will take 3 days to finish, and will need Joe to help. Currently, both techs will need to sign in and update what they did on that ticket. If for some reason one of…
11 votes -
Recurring invoice
I am looking for the day by day breakdown of the recurring invoices. For example, I want to know how much we will be getting for x day. Say July 6th, we will be getting in $100 and July 7th, we will be getting $250 coming in to us. On July 12th we will get $500 coming to
us. Is this possible? Reasoning is that the first half of the month might
be minimal in recurring revenue coming in while the second half contains
the majority of it. Like only $2000 in 1-15 and $10,000 16-31. For the
month, we…1 vote -
Additional upgrades to parts ordering
This would be in additional to the recent updates made for parts ordering. You since made changes so that when a part is ordered it automatically adds a note to the ticket. Going a few steps further with this when filling in the details for the part order there should be an estimated due/delivery date to be filled in and once the part is ordered on the ticket as well as adding the note that it is ordered it should change the status to waiting parts as well as changing the ticket due date rather than having to do this…
1 vote -
Have the ability to assign attributes to serialized product. Memory and HDD capacity per individual unit for example.
I sell/refurbish MacBooks. It would be nice to have a single product (Mid-2012, 13" MacBook Pro, 2.5ghz i5) and be able to have a serial product with 4GB of ram and a 500GB HDD, and the same model, different serial, with 8GB of ram and a 1TB HDD.
1 vote -
Worksheet Completion Reporting
Would be great to see a report of worksheet completion. We have worksheets for tickets setup that are not getting done. Would be nice to start seeing the completion rate for accountability.
3 votes -
Add Card-On-File Capturing Option in Custom Widgets
Currently, the only way to obtain card information from the client is either by manual entry into their customer account (via swipe or key) or having them log into ther customer portal. When we have someone signing up for services, we want the ability to capture card information as part of the sign-up process (similar to how Recur captures it for Kabuto) so we can offer more subscription services with a retained card without the need for asking.
0 votes
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