General
3763 results found
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In worksheets, when a long worksheet is created with multiple field types, the app re-orders the list
Creating a worksheet, I have let's say a list "V 1" through "V 15" all as text fields to allow manual entry of data. In the web page, it is exactly what I need! Perfect, love it! If I open up the same ticket on the App on android, tablet, iPhone, or an iPad, I get different shufflings of the data. It does not stay in the same order on the App. It would be amazing if this could be looked at, especially cross operating systems. I use macs and Windows. The mobile technology would be great for the check…
1 vote -
in the POS - add a second "back" button that is programmed to go back to the previous page only not the 1st page
in the POS - add a second "back" button that is programmed to go back to the previous page only. The current BACK button goes back to the Starter POS screen. A "previous screen" button would make it quicker to find items in the same category.
3 votes -
Quick Switch User Hotkey
A keyboard shortcut available on any page to bring up the Quick Switch User box.
10 votes -
Better documentation of the software.
I need just simple documentation of the software. If you have a problem, their isn’t any quick references nor resolutions available. I have googled, checked YouTube and have finally sent message to the company. But I know it will be several days before I get a response. My problem is simple and not rare! Please document your product for users.
1 vote -
add the ability to filter invoices by status
When doing invoice audits, it would be extremely helpful to filter by status to see which tickets were accidentally left un-resolved OR tickets that were resolved without paying the invoice.
Thank you for considering.
3 votes -
Timeclock access on mobile app
On occasion, I use the RS mobile app to access, view, and enter time on tickets. One thing that would be awesome at times is access to clocking in and out from the mobile app, as on occasion I don't have access to a computer immediately upon starting or ending my day.
7 votes -
Date and time a part was added to a ticket
Having the time and date recorded for when a part is added would be helpful. Also the user who added/created the part.
In the drop down, where the discount/cost can be added and adjusted.
1 vote -
Select customer “Ship to” on Estimates and Invoices
It’s great that you can add multiple locations in each customer, but unless for us if we cannot select the ship to for Estimates and Invoices.
20 votes -
Multiple Invoice Payment Receipt
I would suggest that when multiple invoices are paid, the RECEIPT SHOW ONLY the invoice number; amount paid for each invoice and a grand total of payment received.
Currently the receipt shows several lines of each invoice paid. I not sure why these details were selected - I think a summary of the payment information would be more than acceptable.0 votes -
Faster way of making attachments visible under Customer login
, ie: change multiple at a time... check box which attachments to make visible
1 vote -
Rule to stop Zero invoice
We have a tech that constantly Zero's out Invoices. Is there a feature to assign to the individual to stop this access?
1 vote -
Hide cost when entering parts / looking at inventory
Sometimes you need to add a part to add/view charges or you want to go into inventory to look up a quantity or sales price.
Right now you have to make sure the client can not see your screen as you obviously don't want clients to know what the markup is.
There should be an option to HIDE the cost of an item when putting in add/view charges as well when you are in inventory.
12 votes -
Seperate Invoice and Refund Templates
It would be good to be able to have separate templates for invoices and refunds to prevent confusion when an invoice goes to a Companys Accounts Department
6 votes -
Bundles for inventory with GOV Fees like Recupel, Bebat, Auvibel
Bundles for inventory with GOV Fees like Recupel, Bebat, Auvibel
Make it possible to make a bundle for an item in inventory that you can connect a product to another, would be nice to have this so if you sell an item that also has to have recupel, GOV fees, … etc, charged this goes automatically. We call that attach product to another product. Would be nice to use this also as Crossselling / upselling. If you buy an laptop, we suggest you also buy office, laptop case, …3 votes -
Autopay non-recurring invoices when due option
I have been unsuccessful in finding a way to autopay invoices as they come due that aren't recurring. I am in the middle of migrating but have this feature as a requirement. My current/previous platform has the ability to turn autopay on/off for credit card processing if the invoice's default payment method was set to a credit card.
3 votes -
Drop down menu on conditions
An option for pre-set conditions drop down menu when entering in the condition of an items.
9 votes -
Print from ipad
I have had a horrid experience trying to no success to print invoices on the field. All of the other options work great except printing from an iPad. Why is that”
1 vote -
Assign time for other technician
Would be good if you could assign time to another technician or reasign time in Ticket Time log
3 votes -
Ticket Preview on Dashboard
The new ticket preview is awesome. Would love to see that and the customer preview on the dashboard
0 votes -
Option to Make customer required on POS transactions when no ticket exists. Customer comes in and buys something off the floor.
It would help our busy cashiers from forgetting to capture customer data if there was a way to require a customer be added when an item is purchased out of inventory when no ticket exists. We want to use marketr for sales but we can't seem to get the cashiers (myself included) to remember to add them
1 vote
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