General
3763 results found
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Add the Z report to scheduled reports
Since I monitor the cash drawer from a remote location, it would be great to have the Z-report sent to me automatically each day. Thanks!
3 votes -
Please add an option in customer portal to create new ticket from asset
In this option, customer can click on asset to create new ticket and ticket will create under particular assets. (it will be more easy to customer, instead of collecting all details from machine for the inquiry )
other thing is we can convert same link to QR code and stick in the asset that will support customer to request work with correct machine details intently.(if the portal with password it will ask for it , other ways ticket will be generated immediately.
0 votes -
Descargar base como archivo
buen día, seria buena opción que se pudiera descargar la información de mis clientes en una base de datos para poder exportar a otros archivos.
1 vote -
Estimate and Invoice BE the actual Email (No PDF attachment)
Would love to have the option to have the estimate or the invoice BE the email with a link to pay or approve. Right now with the invoice or estimate as a pdf attachment it's not as easy to find. I tested it on myself and in apple mail it does not show up at all, just shows a long screen of blankness. You have to figure out how to find the attachment so see the pdf. In gmail it shows it very small at the very bottom. Would just come across better to the customers if there was a…
6 votes -
invoice payment screen logo
Add branding to invoice payment screen
Would love to have our logo on the invoice payment screen. This is the screen that comes up when a customer clicks ->Pay by Credit Card. Right now it's just bland and blank especially on the right hand side. Would be nice to have our company logo so that the customer knows they can trust the process.
9 votes -
Tickets Settings: "Customize Text for Ticket Charges" (on invoice) improvements
The default ticket invoice entry without customization looks like this:
Ticket Work: {{tickettimertech}} {{tickettimerdateandtimes}} {{tickettimernotes}} from Ticket # {{ticketnumber}}, Subject {{ticketsubject}}
I thought the customizations would make it easy to arrange the tags as I see fit, but when entering this customization in "Customize Text for Ticket Charges":
Ticket #{{ticketnumber}} {{tickettimerdateandtimes}} FOR: {{ticketsubject}} - {{tickettimernotes}} BY: {{tech_name}}
I get this example on the invoice:
Ticket #6 {{tickettimerdateandtimes}} FOR: Assist with preparation of database import - {{tickettimernotes}}…
0 votes -
Contract: Define quantity in price override; Apply fixed discount on Inventory items
Hello,
We are in the final stages of setting up Repairshopr and finally go paperless :) but there are a few things on the contract feature that will come extremely handy.
In price override would be great to set a max quantity for each item. For example for the product "x" we would like to set the price override for a certain amount of pieces. Passed that number of pieces the system will bill the regular price.
Second, having the option to add a "fixed" discount on ALL inventory items at once. We have a certain amount of parts already…
9 votes -
Add date of charge to pending ticket charges report (including CSV)
I (try to) use the pending ticket charges report as part of my billing process, but not having the dates of the charges (esp. in the CSV) is a bit frustrating, and such an easy thing to add. Why is that info missing from the report?
1 vote -
Tickets and sorting options divided more clearly
Tickets, invoices, and the sorting options aren't separated very clearly, making it hard to read across the line on one item or find a sorting option
1 vote -
Change comment category
I'd love to have a drop down box for the comment categories once the comment has already been made. I can't count the number of times I've accidentally clicked the wrong category or made multiple comments in succession and the previously selected category isn't correct. It would be great if the drop down was still available on comments that have already been made.
1 vote -
Include the linked ticket number in the "Invoice Line Items" export CSV file
Can I please put in a feature request for the linked ticket number to be included in the CSV "Line Items Export" of invoice data?
This would allow linking that table with the exported ticket data,
making it much easier to create reports of the work each engineer has done, as well as being able to send reports to the manufacturer.16 votes -
Care of
Add a "In Care of" section on invoices. One of my clients has clients of their own who we go out to, but have to bill in care of so-in-so. If there was another line when making invoices per customer, that'd be SO helpful.
1 vote -
Allow a default service type for tickets for a customer
It would be nice to be able to have a default ticket type based on a customer or contract.
1 vote -
Better Sorting and filtering
I would love to see better filtering support for any table in the program. Invoices, Products, Customers, etc. Customization columns everywhere, but tickets especially. I dont need last updated or location information but I could use date added and customer phone for quick access. Filter invoices by those with products from a category. Or by customer city, etc.
0 votes -
Add customer purchases to notification center.
Add a notification for customer purchases. This way I can add a webhook to print out labels.
3 votes -
ARI Part Smart intergration
We are using this in a Small Engine Repair Shop. ARI Part Smart is the industry standard for parts catalogs and diagrams for 100s of brands. They integrate with a number of POS software and the software is based around intergrations.
1 vote -
Customer Attachment security
Keeping the attachments the way they are, but adding attachments to security group manager. to allow a high level of confidentiality. We have client account information we want to keep on repairshopr and the ability to restrict or grant access to.
Adding Admin attachments.
Keeping customer, ticket and public attachments.3 votes -
We are constructing canned responses of tasks that we perform in order to minimize typing by our field technicians. Having canned response
We are constructing canned responses of tasks that we perform in order to minimize typing by our field technicians. Having canned responses available on the mobile applications would be very helpful.
Thank you, Dave1 vote -
Customer Details: ABN details
Hi Team
Can it please be added to the customer (& supplier / vendor) as a default that we can add an ABN into the customer / vendor card.1 vote -
I would like the mobile website to be more friendlier.
Such as the Customer Portal, it is not that friendly for mobile use with most of our customers using the link we sent them through SMS. Just a thought.
3 votes
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