General
3763 results found
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Merge invoices
there should be a way to merge multiple invoices into one.
7 votes -
2 votes
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Give the ability to mark a ticket as spam.
Give the ability to mark a ticket as spam.
1 vote -
Stock Take List filters/groupings
In the Stock Take Lists page, you are able to see all of your Stock Take Lists you have made.
As of right now, there are no ways to group similar stock takes together, they just save randomly in the list. My suggestion would be to give us a way to filter or group these stock takes together. Either by name, or location set for the stock take would help us navigate the Stock Take Lists page much easier!
15 votes -
TOPAZ T-L755-HSB
Do windows 10 drivers for TOPAZ T-L755-HSB exist? Have you tried? Does it work with Windows 10 x64 and Repairshopr?
1 vote -
It would be great if we could give descriptive names in version history in templates.
We use different disclaimers on various templates. The version history is helpful in being able to revert back to another type of disclaimer, but the version only displays the user who made the last change and the date of the change. If we could give the versions different names it would save us lots of time trying to find the right version for the situation.
3 votes -
Mark Invoice as Sent / Tick Box
I would really like to have a tick box that I can tick when I send an invoice outside of RS/Hand Deliver etc. that will put the little envelope to let everyone know said invoice has been sent or delivered to the customer please.
45 votes -
Adding attachments to refurbs
It would be neat to be able to add screen shots and work reports in the refurbs section.
4 votes -
Priority should be included in Ticket Created notifications
In our use case we need this with Slack or Webhook integration. Currently only the Name, Ticket#, Subject, Type, and Description are included.
3 votes -
1 vote
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UPDATE TICKET STATUS
When you add all the charged from the ticket, the ticket status should then become 'Invoiced'
And the Invoice Number should then appear on the ticket!!
0 votes -
Multible tickets for dept so service calls and instore computers and be better orginized
have the ability to add another tickets so separation of service call and computers in store working on i use the custom fields but it gets confusing
1 vote -
Special Orders
For one time Special Order Parts there needs to be a way to either attach them on a PO or at least have a Vendor tab and the ability to sort them or better yet export them to excel. I have to order sometimes 10 to 15 parts for one ticket and that takes a lot of time to change the status of each one. At least a way to click them off and change them all at once would help tremendously..
1 vote -
Custom Colors for Custom Ticket Statuses on Dashboard View
Please allow us to create custom colors for the custom ticket statuses the same way we are allow to change the color for default ticket statues.
18 votes -
Clients can set appointments on open tickets
When a client sets a pickup appointment for their device it creates a new ticket in the system. It would be nice if they could put in their name and ticket number and then set an appt based on that. Not having to re-enter their contact information and starting a new ticket. Which then needs to be deleted/merged and half the time creates a duplicate customer.
1 vote -
Pinned comments
Hey guys I was wondering if pinned comments would ever be on the horison as it would make the workflow a lot easier than making custom fields for everything.
If for example we want to note that someone else has been working on a machine before it got to us and we note it in the private comments, it will get totally lost.
I know you guys have a huge amount of stuff on your plate but this small feature would make life so much easier for us.
Thanks!
Luke Madden
22 votes -
I solved a major issue regarding Star TSP100 Printer printing receipt text way too small and faded.
This took me about 5 hours to figure out, because Repairshopr doesn't really have any support for printers.
For whatever reason, the receipts that were coming out of my printer, were printing faded, small, and only filling up about 50% of the receipt width. I tried everything from reinstalling the printer, reinstalling through Google Cloud Print, Trying different drivers, messing with CUPS settings, calling support, pulling out my hair, throwing the printer across the room, and setting it on fire. None of these things helped.
I thought it had something to do with my disclaimers, and sure enough it did.…
1 vote -
Form Signature Needs to Fill Container
The form signature field is a bit small on forms when working on a mobile device. The container is large in comparison, especially when on a larger tablet.
It would be nice if the signature box filled this container so no matter what size screen you are on, it will fill the available space.
Currently we override zooming on pages and manually zoom the signature field to make it larger for customers to sign. If it simply filed the container it is in, this would not be necessary.0 votes -
Appointments with Contacts
The ability to create appointments with Contacts, not just the primary customer.
You can do this now, but a ticket has to be created in the Contact's name, so creating just an appointment-only with a Contact is not possible10 votes -
Ticket view.
The customer info is out of sight would rather have that in view over the custom fields.
1 vote
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