General
3762 results found
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Add a "Pay All" option to Paypal
Currently if a customer clicks the Paypal button on an emailed invoice it only gives them the option of paying for that specific invoice. A few of my customers are confused and think that it pays all open invoices. Can we add a feature that allows for this so the customer only has to go through the payment process once when using Paypal?
1 vote -
Tech Hours Report
If you could add a field to filter by Client on the Tech Hours Report that would be very helpful to see where your time is falling on certain projects. Also, keep the option to run the report on All.
7 votes -
clone option for Inventry would be very useful....
When creating similar items ability to have clone option would speed up the process greatly....
5 votes -
Google Maps Integration by postcode
When entering a new customer i would like the ability to be able to only enter the postcode for address information and this still show up on Google Maps.
8 votes -
Limit items to specific clients
It would be convenient if we could tag inventory items as restricted for sale to certain clients only.
1 vote -
Subtotals in aging report
It would be great to break down the aging report further into subtotals for each aging category such as current, 1-30 days, 31-60 days, etc.. and then show a total for all aging invoices.
1 voteIsn’t that sort of what we have on top of the invoices page?
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Allow Welcome/Home screen to be user definable
Allow repairshopr modules to be assigned to welcome/home page., i.e. random module/placement/sizing, etc..
8 votes -
Resolving tickets and invoicing report
Is it possible to have the ability - maybe an area in the account configuration that can be turned on or off for those that do not wish to use it - that when a ticket is marked as completed in the comments (either by customer or hidden), the ticket is automatically marked as Resolved.
We would also like to request an additional basic report to be available in the Invoicing area that shows all tickets marked as Resolved, along with the charges applicable. These should then be tickets that are ready for invoicing. It would be of use to…
4 votes -
New tickets from email need to recognize existing tickets by subject
I have configured RepairShopr so that a new ticket is generated whenever an email arrives and it's great.
The problem now is that sometimes the client will send a second email or an exchange occurs outside of the ticket commenting system. I end up with multiple tickets for basically the same event.I'd love for the system to compare subject lines to ticket titles and recognize that a new email is really a customer reply to an existing ticket.
One caveat: If the ticket with same subject has already been resolved, I would want that to create a new ticket.…
0 votes -
add the ability to link Google Calendar events with tickets or create tickets from that event
We want to move away from using QuickBooks for invoicing our service calls we perform onsite and put this all in RepairShopr.
Currently, we create the appointment on our Google Calendar. Once complete, we invoice based on notes and times in the event. When we go into RepairShopr to create a ticket, we don’t see a way to link the event to the ticket.
With the 2-way syncing between Google Calendar and RS, it would be great to be able to link a Google Calendar event to a ticket or create a new ticket using that event.
2 votes -
allow manual over-ride of dates and times
It's very often not possible for us to update tickets in real-time. We'd like to be able to manually enter the dates and times the work was actually carried out.
1 vote -
Add ticket url, ticket number or customer profile url to Marketr
When a customer replies to the generic Marketr email there is no way to know what they are referencing without opening RepairShopr, then the customers profile and the ticket or invoice. In fact, in some cases as with corporate contracts where they have had more than one ticket within a couple or a few days, it's completely impossible to know why the email is about.
As an exaple, we received an email a couple weeks ago from a customer whom brought us several phones, tablets and a laptop with a touch screen.
In his reply to Marketr, he said that…1 vote -
Add non stocked inventory item attribute to inventory items.
Labor and other items that are not stocked items should be have the ability to be classified as non stocked.
3 votes -
Modify the Purchase Order template to display Vendor SKUs
As a shop with multiple vendors, and vendor SKUs associated with our in-house SKU/product names, I really like the ability to email my PO to my vendor directly.
However, given that there are multiple vendors for my store, I would be nice to show the Vendor SKU in the PO email/pdf template, instead of my in-house SKU/product name.
This will help my vendors save time processing my orders, when they know they can look everything up right from the email.
6 votes -
Custom leads acknowledgment template
Currently we can edit the leads acknowledgment email by going to admin>leads preferences. However the only customization that is available is a basic text editing feature. I purpose that you add the ability to edit this template under ADMIN/ PDF/EMAIL template editor along with the rest of the email templates.
1 vote -
Schedule Quickbooks synch
The Quickbooks Synch works good, too good sometimes. When someone posts an invoice as a Credit Card transaction, but then we to fix it to reflect check or cash a few minutes later or hours later, it shows up in QBO as Credit Card and does not change. When doing a deposit, we have to manually change them, again. It would be good to be able to have the option of only sending to QBO on a schedule or once a day.
5 votes -
add more reports to the inventory, like Accessories, Parts, Repairs and so on
add more reports to the inventory, like Accessories, Parts, Repairs and so on
1 vote -
Add Sale from Inventory to Customer Asset
We sell refurbished PC's and plan to start using repairshopr to track all details of them.
From intake, work to refurbish, and sale.
This we can do.However, on sale part...
We would like to be able to add these inventory items when sold to a customer to their assets.
I have found no way to easily create an asset from an inventory item, it would be great if we could.38 votes -
Mark a ticket as invoiced after you've added it to another ticket's invoice!
When you have multiple tickets to bill for, once you add a ticket to the invoice the ticket you've added from should be marked as billed.
6 votes -
POS upgrades
Bigger buttons for touchscreens, better support for Printing and checkout flow would be useful instead of having to keep pressing POS button to return to POS after each sale. There are a number of very good looking and feature rich online POS Apps on the market line 4EPOS for a possible linked App...??
1 vote
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