I agree. I recently sold 4 MacBook laptops to a client that I do regular business with. One has come back for a repair but I had no way to look up the info other than to check the invoice and the "resolved" info in refurbs. would be nice if when an invoice is created from items in your inventory they get sent to that customers assets. I now have to add them manually which is kind of a pain.

I agree the product we switched from considered every item purchased from a client an "asset" then it had a different section for "managed assets" with that said we need to look up what clients had purchased all the time, to see the type of ink they need for their printer to when they purchased something to see if it is under warranty. We could then sort by purchase date or by item name. This would be a nice thing to have in repairshopr.

I completely agree with James' suggestion.

We do customer purchases often and resell after a refurbish. Currently, we have to notate on paper or spreadsheet who originally owned this item in our inventory so that we can later transfer the asset to the new customer.

Now, we are using the note section of the item page, however, this can be problematic if we have the same model with many serial numbers as there is not a clean way to notate the serialized item. We could use the "physical location" or "condition" box but these are usually filled with actual information.

It would save us a bit of effort if this suggestion were a native function of RepairShopr, to automatically move an asset upon purchase or sale.

Someone suggested to make an account for our shop and move the asset there until sold but I feel this is also an unneeded additional step.

I think the flow should be; Have the option to purchase the asset, Move Asset to Inventory (Serialized), Initiate refurb(Track Costs), Sell item and it becomes an Asset to the new client(or existing) with full history retention on the product.

I vote for this!

I was just about to 'suggest' that we have the ability to Convert an Asset to Inventory (automatically removing it from the Customer) and it seems like this would be a natural addition to the suggestion above. We really SHOULD be able to go both directions, move an item from Inventory to Asset, and move an Asset to Inventory. That would save a lot of extra work when we sell a refurb to a Customer, or when a Customer donates (or sells) an Asset to us. This would be super helpful.

I am surprised this hasn't made it into RepairShopr yet.

Hi,

It would be helpful if assets could be auto-generated at the time of invoice creation from the inventory.

It wouldn't need to be for all products, so some kind of "option" when creating the product could trigger the system.

Real World Usage

Client purchases a printer which is auto added to their assets for easy finding by both client and tech - rather than digging through invoices.

This is something we are looking for so we can track our Antivirus serial numbers and renewals.