General
3763 results found
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Customer Assigned Inventory
I'd like the ability to assign an inventory item to a specific customer.
Background: Customer purchases and pays for 10 laptops. We order, receive and hold stock until the customer is ready to use them, usually for new starters.
1 vote -
Need a way to schedule a client for the same day of every month, without having to schedule it one by one
There needs to be a way to schedule a client for many appointment. I have clients that I do monthly visits for and I like to schedule them out for a year at a time. Inputting this 12 times for multiple client gets very tired sum. Please include a drop down box that say every week, every two weeks, every three weeks, monthly. This would make life so much easier.
5 votes -
Time Sheet Reporting - Schedule
The time sheet report is great, however it would be good if we could add a schedule to it.
We send the report to our accountant every Monday morning for the previous week. It would save a lot of manual work if I could set an email address for the report to be sent automatically at a set time.
IE - Previous week time report sent to XXX at 9.00am every Monday morning.
3 votes -
Embeddable Bulk Intake Form
Hi! I just opened up a repair shop that focuses on industrial grade test equipment repair. My customers often send in more than 5 pieces of equipment at a time to be repaired, and as of current, there is no good way through RepairShopr that I can find, to have a customizable bulk intake form. Is this do-able? Formstack can't really help either, as RepairShopr can't process multiple tickets from one Form stack form.
So far, I have just embedded multiple custom forms on my website, this is confusing to the customer, clunky, slow, and it looks awful. So here's…
2 votes -
Customize HiddenTicket Comment Notification Email
Any ticket in our system where we add a hidden comment, it is configured to email the assignee on the ticket. We would like that person to know, in the email notification, who left the internal comment and what the ticket subject is. Presently they get a ticket number, company name , and the comment. Some of our companies may have a dozen or more active tickets so having additional context to the notification email would be helpful to our team.
26 votes -
Payment terms
When we invoice a trade customer during any part of a calendar month our terms are for payment by the 20th of the next month.
This doesn't appear to be an option.
Can you please make this an option under payment terms?3 votes -
Stop making us scroll down - Most commonly used items "above the fold"
When I take a payment to scroll down to hit the "Take Payment" Button. In tickets you have to scroll down to see the full customer information.
There is so much wasted space at the top of RepairShopr screens it's just nuts.
Asking for a signature on a check deposit is crazy.
Please work on your UI rather than some of the features that are coming out on "Feature Friday"
51 votes -
Allow changing ticket timer creation date through the REST api
The api currently has no way to change the date that shows in the ticket for a timer created through the REST api. If you send a "start time", it does not effect this beyond the start time of the timer nor does it show this date on the timer in the ticket. Sending a value for "created at" when posting the request does not change the value. Please add the ability to set the "created at" property of the timers through the api.
1 vote -
Plain paper receipt printing
Please add the ability to print to plain paper for receipts. I tried printing on plain paper instead of using a Star printer, but the top and left edges of printing are cropped off by some few pixels even when printing to three different laser printers. Alternatively, please increase the top and left margins for printing receipts on plain paper. PDFs of receipts look just fine. I'd rather not have to generate PDFs and print them.
3 votes -
Make product locations usable in templates and visible on the inventory page
When we generate packing lists/pick lists. It would be nice to have the product location printed on there also.
And when viewing products in the inventory screen, it would be nice to see thier location without having to go through to the edit product page.
3 votes -
Allow Cost to be Changed on Ticket View/Add Charges
Many times I make an estimate, then add the charges to the linked ticket. But my actual cost turns out to be different than I had it on the estimate, so I either have to delete the item and add it again or wait until it's invoiced and change it there. It would be much easier if I could change it on the ticket. Is there a reason cost can't be changed there?
3 votes -
Manual Item Cost and Price should be in the same order on tickets, estimates and invoices
When you add non-inventory items on ticket charges, you enter cost first then price which makes sense. But on estimates and invoice, its opposite which leads to errors. It should always be the same order.
3 votes -
Make the Repair Widget more universal for different types of businesses.
What I mean is I don't service "Devices" which is hard coded into the system, maybe it could be made more generic like "Item" .
Not everyone is fixing electronics... I fix Luggage, Purses, bags and other things... so "Devices" and other words that lean towards electronics and etc..definitely do not fit our needs.
If I want to use this I can't change it, it it just looks like I have bad grammar and English skills. Which ai kind mostly do most all of the sometimes ! So I need help whenever I can get it..
Thanks for considering1 vote -
Option to add part order to a PO
It would be great to have an option to add a part order to an existing or new PO.
It is routine that our part orders are supplied by our normal vendors. To clean up ot the process it would be great to be able to click "add to PO" and select a PO for that vendor so regular inventory and specal parts can be ordered and tracked at the same time.
2 votes -
Are there plans to make a tablet app for customers to check-in and log jobs
We have a few ipads in store that we would like customers that have been in before to be able to log in themselves and log the job
1 vote -
Custom Phone Number Tags
Give the option to tag names with phone numbers in customer accounts. Would be helpful when there are multiple points of contact
1 vote -
Ability to add Banner or Notification to Tickets
I would like the ability to add a Banner / Notification to the top of a ticket alerting a tech to something.
3 votes -
Xero invoices not syncing.
Randomly only some invoices each day do not sync. Any idea why this would occur?
1 vote -
Pricing Tiers for Inventory Parts
Whenever we obtain parts from different vendors, the pricing at which they sell us the parts may differ and we adjust our retail price accordingly.
It would be ideal if we can have different pricing tiers depending where we obtain the part from.
Example:
X Vendor sells part for $20, we sell part to customer for $30
Y vendor sells that same part for $15, we sell part to customer for $25.The main idea is that the part in the example is the same part, but was obtained from a different vendor which is why the price is different.…
7 votes -
can you do a app for sage so we can intgrate the invoices to sage
can you do a app for sage so we can intgrate the invoices to sage like xero
1 vote
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