Hi! I just opened up a repair shop that focuses on industrial grade test equipment repair. My customers often send in more than 5 pieces of equipment at a time to be repaired, and as of current, there is no good way through RepairShopr that I can find, to have a customizable bulk intake form. Is this do-able? Formstack can't really help either, as RepairShopr can't process multiple tickets from one Form stack form.

So far, I have just embedded multiple custom forms on my website, this is confusing to the customer, clunky, slow, and it looks awful. So here's what I'm pleading for:

On the top of the form: Enter customer name (or business name)

In the body of the form: Have an customizable initial form, and then for each new piece of equipment, have an 'Add Equipment' button that creates a new copy of the initial form. These forms would have fields like "make", "Model" "problem description" etc.

In the footer of the form: Have a 'submit' button that sends the form.

The part that is absolutely critical, is that the customer name gets tied to all of the equipment requests, and each equipment request sub-form gets processed by RepairShopr as an individual ticket.

If this could be possible, it would be such a huge help, as this is the only major snag I have ran into with this software, otherwise it's absolutely fantastic. Having a streamlined bulk intake form makes the entire process more efficient, ensures the customer has a better, less confusing experience, and reduces the amount of time I spend trying to explain how to use the intake form. Thanks a ton for any help on this.

Warm Regards,
-Alex