General
3763 results found
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1 vote
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1 vote
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Zoom in on your videos!
Whenever you make videos for Youtube, please zoom in a bit (or reduce your screen resolution) so that there is more content and less margins left and right. When easily a third of the screen is whitespace, your content is tiny.
3 votes -
Time bug in Repairshopr
Repairshopr does have a bug in time settings. I'm in the UK so it's GMT summer time. When I set GMT (+00:00) time shows 1 hour behind real GMT, but when I set GMT (+01:00) time is 1 hour ahead real GMT. Cannot set current UK's summer time.
1 vote -
Make relevant asset lists printable
Being able to have a master list of assets relevant to a ticket, especially when doing outtake, would be very helpful. That way, shops can verify that every item they received (charges, cables, drives, etc) make their way back to the customer.
Being able to have this included as part of the outtake form as well as a printable list, would be great.
1 vote -
Invoicing Must Have
On the invoicing screen please make the "Pending Ticket Charges" selectable!! Right now you can either "Add All" or one at a time. When adding one at a time the page refreshes and its super annoying. I should be able to select the ones I want and add all of those at the same time. This should be easy to implement, and would be a huge improvement. Thanks!
1 vote -
Searchable Time Entries
From time to time, we need to figure out when, and exactly what the issue was with a particular customer. It would be nice to press a button and harvest all of the notes from time entries from a particular customer. This would put an end to then endless opening of tickets to peruse notes looking for a past solution. This is different than the documentation function of the site. Basically, collect the labor log entries and display them chronologically, and perhaps make that searchable.
1 vote -
Integrate Square for use on desktop
Enable the use of Square with the browser POS on Mac or PC
11 votes -
Red star a customer that has stiffed us on a repair
I just had a customer do a chargeback for a legitimate repair . It would be great if we could flag them so if they ever come back it will notify us they are on a do not service list .
1 vote -
Report for invoices due
Increasingly we are asked to process payments on the invoice due date but have no way of tracking this easily. If we could get a daily report of invoices that are due it would trigger when we can process payments.
1 vote -
Disply hours instead of minutes
Have an option in settings to display ticket time log entries in hours instead of minutes.
2 votes -
Add Mobile Sentrix Integration
Adding mobile sentrix to integrations will make it easier for users to download a accurate inventory straight from mobile sentrix. No more need to adjust the retail price because it will get updated the same time mobile sentrix updates their prices.
30 votes -
Create a system for logging broken parts
It would be great to be able to account for parts that break during a repair.
I asked about this in the past and was simply told to add the broken item onto the customer's invoice, I really don't like the sound of that and think there must be a better way. If you had a new trainee and they accidentally damaged three parts that cannot then be returned under warranty this needs accounting for in your reports and I don't feel that publicly shouting about this to the customer is the best way.
If there were a specific section…
6 votes -
Have multiple contacts under one business
It would be super cool if you could create a profile for a business, and then have multiple customers under that one business, with separate contacts. You can make customer profiles with the same business name attached, but you can't see them all in one place.
1 vote -
Alter the start and end time module from appointments and due dates and use 24H time format
The appointmens module works fine, however the module to set the start time, end time and the Due Date Module use the same very unwieldy way to set those dates. Preferably change this to create a larger table that is split up in 15 min portions.
Use the layout used in Outlook as example.Furthermore I'd like the 24H time format in the Labor Log
13 votes -
Duplicate Category Editor (Inventory Preferences)
It would be great if we could duplicate devices on this and just change the main Subheader of the new clone. Instead of having to create devices one by one.....
4 votes -
Used part purchase (Negative product quantities- to add parts to inventory)
"Customer Purchases" doesnt work like i would like it to. My issue apparently cant be solved in a ticket either, I may post that seperately. I take in used equipment in which
I buy from customers, take trade-ins, buy at auction,or find on the street corner. I then dismantle the assets and put used parts into inventory. I have attempted this process in repaIrshopr using both customer purchases and tickets to no avail. Customer purchase parts do not show up in inventory, plus id need the ability to select part numbers already on file.Tickets do not allow for sale of…1 vote -
More data fields in products
My vendors supply more information in the price files than I have room for in repairshopr. I would lie to see dditional fields; such as: weight, dimensions, html tags, "substitution for, superseded to, "etc. My profession deals heavily with supersessions, substitues, replacements, and cross-references. Plus some of those fields would translate to online store fields
1 vote -
Add a cross-reference tab in inventory
I'd like to see an additional tab in inventory, similar to upsell, but seperate.in my line of business cross reference happens frequently.which is different than upseell as in that there is not necessarily an upsell involved.just a similar part of different brand or manufacture.for example; I have two different spark plugs, one from vendor:acme with part number 1234, and one from vendor: stens with part number 987654, both of the same price potentially. One is oem and the other aftermarket. And while I'm at it, an additional tab for related products; such as suggesting a particular air filter when a…
1 vote -
Add aDuplicate (clone) button on worksheets
I'd like the ability to have a duplicate button when building worksheet templates instead of recreating when a similar object already exists
1 vote
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