It would be great to be able to account for parts that break during a repair.

I asked about this in the past and was simply told to add the broken item onto the customer's invoice, I really don't like the sound of that and think there must be a better way. If you had a new trainee and they accidentally damaged three parts that cannot then be returned under warranty this needs accounting for in your reports and I don't feel that publicly shouting about this to the customer is the best way.

If there were a specific section where you could mark down broken parts due to error these could be then incorporated into your reports for that day, week, or month. Similar to how a restaurant would account for food waste.

I really feel that this should be an option on RepairShopr.