Steve Palacios
My feedback
12 results found
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135 votesSteve Palacios
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169 votesSteve Palacios
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261 votes
We are seriously considering this, potentially could get looked at closer this summer. Nothing imminent, but we are interested.
January 28th 2016
Steve Palacios
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4 votesSteve Palacios
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An error occurred while saving the comment -
55 votesSteve Palacios
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An error occurred while saving the comment Steve Palacios
commented
The ability to scan an asset in the field would have saved me a *TON* of time recently! So need to include asset tag scanning in this feature request!
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18 votes
An error occurred while saving the comment Steve Palacios
commented
I would love for my customers to update their info, for example when a customer moves or wants to use a different email address or phone number. One situation that I've found to make this a valid option is that if we intake a customer over the phone there is the chance that some info would be recorded incorrectly. Giving customers the opportunity to correct any typos on my part would be worth the risks that have been pointed out.
As Ryan has pointed out, allowing customers to delete/add bogus info is not a good idea. However, if a simple log of actions on a customer record could be kept (like with most anything else in RS) this would nullify Ryan's valid point. This way, if a customer changes/deletes their info we can go back and see what was there before the change.
Steve Palacios
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4 votesSteve Palacios
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An error occurred while saving the comment Steve Palacios
commented
I was just getting ready to put in a request for this feature! Exactly what I'd like to be able to do!
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18 votesSteve Palacios
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An error occurred while saving the comment Steve Palacios
commented
This could be handy in a few situations that I can think of!
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5 votes
Definitely planned, hopefully coming after some big Q1 projects.
Steve Palacios
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4 votesSteve Palacios
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16 votesSteve Palacios
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44 votes
An error occurred while saving the comment Steve Palacios
commented
+1 again! Also, to show that this integration is still desired!
Steve Palacios
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I find it hard to believe that there is no other mention of a roadmap here, or anywhere else in the RS platform! It's very frustrating, looking at this suggestion (like many others here) sitting with no indication that it has been even looked at by anyone in RS, much less any attempt at something that is so very common to any software project like this makes me wonder what I'd be paying for?!