Integrate with GSX, and TechDirect
It would be cool to have the asset creator automatically fetch the information on the machine by just the Serial number of the computer, so for an Apple computer it would be with GSX, and Dell would be with TechDirect, or any other sort of API! Cool thought. I know GSX has an API, not %100 of TechDirect.
We are seriously considering this, potentially could get looked at closer this summer. Nothing imminent, but we are interested.
January 28th 2016
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Blake Horsfall commented
I'd also like to request GSX integration.
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jeff commented
Back here again to request GSX API access for, at least, new asset creation. See that fixably.com has this feature now integrated in addition to Apple's Appointment Scheduler.
To reiterate, this would save an enormous amount of time due to double entry/transcription and avoid data entry errors, not to mention having updated information available, within RS, related to the unit's warranty status, purchase dates, etc.
I am also begging for this to happen after using RS for 5+ years now.
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Laurent Ades commented
I am begging for this to happen!
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shane commented
Can we get an update on GSX integration?
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ari commented
Yes it's a must we can be saving about $ 5000 a month because of double entry and errors & faster overall .... GSX Integration it's a must no doubt
Also just adding a what a basic company admin requires to not have to export to quickbook and then not even been able to use quickboos because of double invoicing ... well just to complete what a Company need to comply with the Books ... payroll, expenses, etc ..
Just an opinion, what you guys already acomplished is not a joke, we are thankful.
Thank you so much
Ari from Reasy2Tek -
jeff commented
Absolutely still waiting on this since we started using RS 4 years ago. I'm putting all my votes into it as it would save our company and all AASPs massive amounts of time to be able to bring device/warranty info straight from Apple into RS asset creation. It would also prevent coverage data from going stale on static asset records if it could query GSX warranty status on demand or with a button.
I'll also second Nick's comment and say that we'd be willing to pay extra for it. We've already been paying extra for GestioTech Mini to (more) easily copy asset data into RS (instead of the GSX website, ugh) which as of a few weeks ago is also now DOA.
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neil commented
GSX integration is a high priority requirement for our business too.
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Jess B. commented
This would be a godsend for our service department. Is it still on the list to be considered? The original post was from 2013, and the last reply from 2016. GSX has finished the turnover that some users referred to back in 2020, and now Lightspeed has discontinued their On-Site product that had GSX integration, resulting in a mass migration of Apple Service Providers moving to another platform, but no other platform integrates GSX.
RepairShopr could make a killing in the Mac MSP/Break Fix space with GSX integration.
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nick.steinbeck commented
Any movement on this integration? The new Rest API for GSX has been available since 2019. I know several Apple Authorized Service Providers that would easily switch to RepairShopr if it integrated. It could also be a premium integration that I would gladly pay extra for.
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Jeffrey Caauwe commented
GSX will be going under a redesign this fall, might be a perfect opportunity to get in on it.
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Steven commented
I’m another AASP who would switch over to RepairShopr if it had GSX integration. Please make it happen!
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Greg commented
Under review back in 2016....still nadda..... -_-
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Ali commented
If RepairShopr had GSX integration I would get it without hesitation.
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Ridwaan R commented
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Xavier R. commented
Are you guys interested in having GSX integration once the new Rest-Full API is released at the end of 2019? If so let me know, I will have access to API documentation and access. I would love to get RepairShopR and GSX integrated!
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A.M. commented
Another AASP here. Lightspeed is an utter cancer for repair management and their support was bad, but GSX integration was a god-send. GSX is dropping their current A{PI in favor of a brand new one at the end of Summer so it would be great if you can integrate that into RS
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Hey everyone, we have a asset creation tool that APi's directly to Repairshopr. We made this because most of our work is via remote connection and getting the serial number is not as easy as flipping it over. However, if the computer does boot, you can use this tool to inject the customer asset into the ticket on the front counter. If you want to know more, email me at randon@bluethumb.tech or call my cell 813-716-3539.
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Jeff DeNapoli commented
Would also appreciate an update on this this of any kind. There is quite a lot of interest and many votes behind this idea posted over 5 years ago, and under review for almost that same amount of time. The GSX tools are there and for many existing GSX/RS users it is the only remaining hole in the system that, if patched, would quite literally revolutionize the way we and our technicians spend our time during the day. I'd imagine many others would switch from their existing POS if the integration existed.
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Michael commented
Any update from someone at RepairShopr on this ? As you can see most of us Apple Service Centers use Lightspeed and are desperate to get away from it due to their lack of development. You would easily get 50% of us to switch asap if this feature was implemented or even let us know you are planning to implement. No response here from you guys since 2016!
Any AASP using RepairShopr already? Interested in your feedback.
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Anonymous commented
Hi Jeff
Would you be able to get in contact with me. We are an AASP in the UK and looking to move to RepairShopr and just wondering if we could pay you a fee to see what sort of integrations, workflow etc you have setup?
Would be a great help.
Thanks