Big issue for us too as we have many owners of franchises with multiple stores but all have the same e-mail address

This is truely an issue, most of our clients have two or 3 businesses with the same email address?

Almost 6 years... I get it's probably a primary key in your tables, but this is clearly a need to have, and it'd be great if you could respond to your clients' stated needs.

This seems to have been an ongoing issue for 6 years. We have just set up in RS and had no idea this was going to be an issue. Now we find so many of our business customers have not migrated into the database because of this issue - their email address has already been recognised on another contact. Wasting a lot of valuable time manually fixing this and creating the missing customers in the system when techs are trying to create tickets.

2014.....top idea......still not finished.... w--t-----FFFFFF... I give up.

Repair ShopR our business really needs to have this function. There are teachers that we service that teach at multiple schools and invoices need to be billed to each school for repairs. A few of our teachers teach at 7 or 9 different schools!

Is there a work-around for this. The idea of having a unique email address is very difficult. We work with several housing complexes that are all paid from one email address.

This is what I heard back from support, anyone got a solution?
"It is unlikely to change anytime soon if ever, there are too many modules in our system that use the email as a unique identifier and changing that will not be an easy or quick task for the development team."

We also need this asap. We have many separate company offices and billing requirments that bill to the same email account

This has been going on for two years? Seriously? I have two companies with the same billing contact person. What the heck?

This is becoming more and more of an issue for us.

I have a customer with multiple businesses. I should be able to register his various enterprises with his single email address. Please allow this.

The software must stop forcing the email address to be unique. I have parents that want the kids to have separate accounts and online profiles, but the invoices must go to their email address. I do not want to manually or ad-hoc email from an automated system.

Please, remove this constraint.

Still waiting for this. The work-around of adding a dummy email address so that the email sub-system will be enabled, then adding contacts is getting old. Sometimes you don't remember to select a contact and get email failures. I seem to remember some automation failing due to using the default and in these cases dummy email.

Please remove the unique constraint.

Still waiting for this. The work-around of adding a dummy email address so that the email sub-system will be enabled, then adding contacts is getting old. Sometimes you don't remember to select a contact and get email failures. I seem to remember some automation failing due to using the default and in these cases dummy email.

Please remove the unique constraint.

Thinking this will be marked as updated at the same time as the Contacts system update. Any news @Troy?

http://feedback.repairshopr.com/forums/165658-general/suggestions/7054883-the-100-perfect-solution-for-having-multiple-phone-numbers-and-email-addresses-instead-of-using-sub-contacts

I'd love to see this feature too. Any status update?

This has been planned for 2 years. What is the status? I get the portal bit, but I have many clients who work with me from personal as well as multiple businesses which need their own individual billing.

We need the ability to use the same email address with multiple customers. The email address constraint of unique should be removed. Please allow us to use the same email address on multiple customers.

Really keen for this.