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adam

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11 results found

  1. RMM - Ticket Automations - Create ticket automatically from RMM alerts using Ticket automations

    44 votes
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    5 comments  ·  General  ·  Admin →
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    adam supported this idea  · 

  2. Estimates

    3 votes
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    3 comments  ·  General  ·  Admin →
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    adam commented  · 

    This request has been completed.

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    adam commented  · 

    And maybe the ability to name an estimate that shows up both on the printed estimate and in the list of estimates. Naming an invoice would be nice too actually.

  3. Being able to mark a invoice as bad debt

    118 votes
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    11 comments  ·  General  ·  Admin →
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    adam supported this idea  · 

  4. Ticket Comment Area REVAMP - Seriously time for WYSIWYG - WE NEED THIS

    68 votes
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    21 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This is totally a no-brainer, except, there are tons of implications. If we allow some HTML, what is the subset? Most of the formatting stuff? colors?

    Once colors and sizing is allowed, does that carry through to the mobile view, to the template system?

    It would take 5 minutes to put a wysiwyg on the ticket comment – but much much more consideration to do it really well in all the places ticket comments show up.

    Keep voting and commenting..

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    adam commented  · 

    Ryan, your mockup looks great. Only thing I might add is the ability to specify which technicians to CC instead of just a check box.

    And RS, please get on this!

    adam supported this idea  · 

  5. The 100% PERFECT SOLUTION for having MULTIPLE Phone Numbers and Email Addresses instead of using SUB CONTACTS !!!

    185 votes
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    67 comments  ·  General  ·  Admin →
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    adam commented  · 

    I also agree that the Business name should not just be an alias of a contact. A business is an entity who's employees may change. And maybe I'll do work for the same employee at a different business if they leave.

    Any roadmap plans for any of these ideas.

    There should be a "barely started and not really getting anywhere" tag for ideas like this instead of just "started".

    adam supported this idea  · 
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    adam commented  · 

    Hey Troy, it's been over 3 months since your last update? Any progress?

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    adam commented  · 

    Yeah, the current system is a pretty big disaster in this area. This sounds like the way to do things.

  6. enable appointment reminders (to end customers) and custom emails to be issued by email and sms on a predefined schedule.

    15 votes
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    4 comments  ·  General  ·  Admin →
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  7. Make the signature pad larger on mobile screens

    11 votes
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    2 comments  ·  General  ·  Admin →
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    adam shared this idea  · 

  8. Apply Full Amount option when paying multiple invoices

    1 vote
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    0 comments  ·  General  ·  Admin →
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    adam shared this idea  · 

  9. the ability to select an area to enter text with my mouse when making an invoice

    12 votes
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    under review  ·  3 comments  ·  General  ·  Admin →
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    adam commented  · 

    I think that this is a problem that RepairShopr has with Firefox.

    In the meantime, try Google Chrome.

  10. Display customer number on customer details page and invoices/tickets

    1 vote
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    under review  ·  1 comment  ·  General  ·  Admin →
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    adam shared this idea  · 

  11. Allow duplicate email address between customers

    169 votes
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    planned  ·  34 comments  ·  General  ·  Admin →
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    adam shared this idea  · 

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