Matt Ed
My feedback
26 results found
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60 votes
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34 votes
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16 votes
An error occurred while saving the comment Matt Ed
commented
It would also be great with you could assign custom fields at this point also. It would also be great if you could add ticket custom fields when creating a ticket from a lead. As it is you have to create the ticket from the lead then view it and edit it to add your ticket custom fields.
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9 votesMatt Ed
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47 votes
An error occurred while saving the comment Matt Ed
commented
I've always understood that the Price cost field on products is Ex VAT.
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10 votesMatt Ed
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11 votes
An error occurred while saving the comment Matt Ed
commented
Create work all. This is a great improvement.
An error occurred while saving the comment Matt Ed
commented
This is a big problem for us as we really want all stock company wide sync'd to Woo. Please keep us updated on the progress of this.
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8 votesMatt Ed
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135 votes
An error occurred while saving the comment Matt Ed
commented
There would be lots of tax complications with Amazon also. So many seller are not registered for tax, and some are. It would get very complicated. Also we need to utilise our credit accounts with suppliers/distributors. Amazon is great for smaller one of purchases but when you're ordering thousands of £/$ of stock Amazon isn't the answer for us.
I think RS should integrate with an aggregator like stockinthechannel.com. stockinthechannel.com talks to all the major UK and US distributors and provides real time stock, price and other info.
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1 vote
An error occurred while saving the comment Matt Ed
commented
If I had three votes this would get all three.
Matt Ed
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14 votes
We’ll continue to look into ways to do this, right now we didn’t want the required fields on the second tab to trip people up – since they aren’t in view.
Matt Ed
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An error occurred while saving the comment Matt Ed
commented
We've just setup customer types as a custom field and want to then sync these different lists in Mailchimp. So small business to the small business list etc. At present there is no way to require/force staff to make a customer type selection.
I agree with Troy, the fact the custom fields are on the second tab isn't practical. Is it not possible to simply add the custom fields to the first tab? Maybe it's not that simple.
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22 votesMatt Ed
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2 votes
I like it – thanks.
We had planned on allowing a mailer to go “multiple times” – but hadn’t thought of specifically numbering them, I think a rules engine that allowed that would give some pretty cool control over the whole thing.
An error occurred while saving the comment Matt Ed
commented
Hi guys,
That would be very useful. Another idea to improve Marketr. We're looking to send an automated email, say two years after any product in a specific category is purchased. For example, we want to send a upgrade promo based on a laptop they purchased two years ago.
I think you can do this via warranties but it would be great if you could create Marketr to send mails based on purchases in a product category.
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1 voteMatt Ed
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1 voteMatt Ed
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Matt Ed
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92 votes
Hey everyone – we have added the “Sync to QuickBooks Online” bit for beta_testers, if you are not a beta tester currently, you will get this feature in a couple weeks. We are not accepting new beta testers at this time.
For those of you that are beta testers, please visit QuickBooks settings in RepairShopr and select your Accounts Payable account for PO’s to sync to in QB and let us know here in the comments what feedback you have for it!
Thanks!
An error occurred while saving the comment Matt Ed
commented
Another thing to bear in mind when making the PO changes. It would be great to be able to see from the PO list screen what items are on the PO. If you're not sure of the PO you're looking for you have to click in to each PO then back out then to the next.
Would it be possible to add a drop down option showing the PO items? It could work a bit like the line item dropdown on invoices that shows cost price, product category etc.
Or maybe a pop up when you hover over the PO.
An error occurred while saving the comment Matt Ed
commented
I agree with Ryan. It's another thing to have to do to get results. It's a small thing but an annoying thing.
An error occurred while saving the comment Matt Ed
commented
That's great news Robert. I look forward to the improvements. Let us know if you want ideas?
An error occurred while saving the comment Matt Ed
commented
It would be great if PO's could link to tickets like invoices and estimates do now.
Ideally it would work like linking an estimate or invoice to a ticket. So there would be a ’new PO’ button in a ticket just like the ‘new estimate’ and ‘new invoice’ buttons. This would then take you to the PO creation page and allow you to create a PO and the PO number would link within the ticket. Just like an estimates and invoices currently do.
One thing we struggle with is knowing if items received on a PO should be for general stock or should be put aside for a repair. So often it all gets put in to general stock and the tech carrying out the repair is none the wiser. If there was a link on the PO to a ticket it would be pretty obvious that this part was ordered for an ongoing repair. Taking this one step further - A notification could be sent to the tech that originally raised the ticket and PO I guess it might not be the same person. Once the PO was checked in or finished the notification would be sent.
I’ve always been a bit confused with the part order functionality in RSR and I think this would be a super replacement.
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104 votes
We are still holding off on this, it would be great if we could also find a partner/integration that can do one-time payments easily that support EMV that would could build into the POS – and not only the recurring invoices.
An error occurred while saving the comment Matt Ed
commented
@Sam James - Authiroze.net works fine for us in the UK. We settle it to a Worldpay merchant account. authorize.net costs us £24.00 per month and then our normal card fee's from Worldpay.
An error occurred while saving the comment Matt Ed
commented
We use GoCardless and it rocks. We've got authorise.net working well with RSR for portal card payments but the ability to add a GoCardless integration would be great for repeat revenues.
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6 votes
An error occurred while saving the comment Matt Ed
commented
Maybe integrate with a service like this
Matt Ed
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36 votesMatt Ed
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An error occurred while saving the comment Matt Ed
commented
Would also be handy if it could track holiday and sick days days off etc
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13 votesMatt Ed
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I've tried toggling the worksheet to private and I can't see a print option.