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Daniel Koster

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12 results found

  1. Do not pre-fill the note field / timer field on a ticket. It leads to wrong data entries and confuses the user as to why content is in there

    2 votes
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    1 comment  ·  General  ·  Admin →
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    Daniel Koster commented  · 

    I think this could be considered complete, I haven't had this problem in the Beta UI

  2. Custom SSL Certificate

    47 votes
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    12 comments  ·  General  ·  Admin →
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    Daniel Koster commented  · 

    @Dan - a wildcard SSL is already implimented. But as @Rob pointed out, it doesn't help for anyone using a CName to make the interface appear as *.YourDomain.com instead of *.RepairShopr.com.

    The only solution is to direct payments to the actual RepairShopr address until such time that RS can allow custom SSL certificates. A multi-domain SSL should work as well but that would be a nightmare for RS to manage so I can see why they are reluctant to do that.

    Daniel Koster supported this idea  · 

  3. Auto-update Recurring Invoices by Asset Type counts

    10 votes
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    Daniel Koster commented  · 

    I recently discovered that this is half done and I'm currently in the process of updating my recurring invoice templates to go by the asset quantity.

    The only thing missing that I'm hoping to bring attention to is that I'd also like to have an automatic quantity based on the number of contacts or some other form of user count. I'm making it work by creating a "User" asset but this isn't as nice as something that would rely on already existing contacts.

    Daniel Koster supported this idea  · 

  4. Bulk delete attachments on ticket

    16 votes
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    6 comments  ·  General  ·  Admin →
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    Daniel Koster commented  · 

    Having just deleted a bunch of attachments, I realized an even better solution would be to keep inline images in the original message itself. I get that displaying formatting and images within the ticket notes might not be easy, but if signatures stayed as signatures and emails containing images stayed in their original format, that solves this problem and gives the added benefit of maintaining proper formatting on the ticket notes.

    Daniel Koster shared this idea  · 

  5. Create new customer contact while creating new ticket

    23 votes
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    5 comments  ·  General  ·  Admin →
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  6. Invoice Finalize

    60 votes
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    17 comments  ·  General  ·  Admin →
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    Daniel Koster supported this idea  · 
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    Daniel Koster commented  · 

    Agree with Ryan, but wanted to add that I would like to see automatically recurring invoices have the option to be created as drafts

  7. Rentals

    178 votes
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    23 comments  ·  General  ·  Admin →
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    Daniel Koster supported this idea  · 

  8. Void Invoice

    84 votes
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    planned  ·  26 comments  ·  General  ·  Admin →
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    Daniel Koster supported this idea  · 
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    Daniel Koster commented  · 

    Not sure if this comment will go anywhere since it's a "completed" request, but I'm adding some votes here. I have an invoice that was emailed to customer and now needs to be voided. I don't want to delete it since the invoice number is still valid and there may be confusion in the future if the customer is going over old invoices. QB can 'void' an invoice and change it to a $0 paid invoice. I'd like to see the same on the RS system.

  9. Pay Now Option In Estimate Approval

    51 votes
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  10. Ticket Replies - add link to the ticket for the end user

    22 votes
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  11. Integrate Amazon as a parts distributor like iFixIt

    135 votes
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    under review  ·  16 comments  ·  General  ·  Admin →
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    Daniel Koster supported this idea  · 

  12. Add pending charge without ticket

    5 votes
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