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  1. 27 votes
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    5 comments  ·  General  ·  Admin →
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  2. 261 votes
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    66 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    We are seriously considering this, potentially could get looked at closer this summer. Nothing imminent, but we are interested.

    January 28th 2016

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    Anonymous commented  · 

    Any further progress on the GSX integration?

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Did you get my email with the GSX API details?

  3. 3 votes
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    2 comments  ·  General  ·  Admin →
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  4. 3 votes
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    0 comments  ·  General  ·  Admin →
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  5. 7 votes
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    2 comments  ·  General  ·  Admin →
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  6. 3 votes
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  7. 2 votes
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  8. 228 votes
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    31 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer

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  9. 185 votes
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    67 comments  ·  General  ·  Admin →
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  10. 92 votes
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    58 comments  ·  General  ·  Admin →
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    started  ·  Rajesh Agarwal responded

    Hey everyone – we have added the “Sync to QuickBooks Online” bit for beta_testers, if you are not a beta tester currently, you will get this feature in a couple weeks. We are not accepting new beta testers at this time.

    For those of you that are beta testers, please visit QuickBooks settings in RepairShopr and select your Accounts Payable account for PO’s to sync to in QB and let us know here in the comments what feedback you have for it!

    Thanks!

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    Anonymous commented  · 

    Also need to be able to assign a customer to parts that are on a purchase order, similar to what you could do in QB.
    We don't generally order stuff for stock so it's very handy to know what parts we've ordered are for who and helps make sure everything is getting invoiced and not being missed.

  11. 24 votes
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    20 comments  ·  General  ·  Admin →
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    under review  ·  Robert Reichner responded

    Just to clarify, is the idea here that you could create an invoice in RepairShopr as a draft and then choose when to manually sync it to Xero? This is the feedback we’ve heard recently from others.

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    Anonymous commented  · 

    Yup I guess that would work too.
    The other problem is with payments not syncing to xero with the actual date the payment was taken. It syncs with the date the payment was entered into RS.

    Eg. A customer comes in and pays a deposit for a new computer.
    We may not enter in the invoice to RS for a day or two. When we do enter it in and enter in the payment we select the actual date the customer made the payment. However when the invoice syncs to xero the payment date shows as the date that the invoice sync'd.

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    Anonymous commented  · 

    Xero invoice templates are much easier to configure than RS and we've got it looking just how we want it.
    The sync from RS to Xero may have items that aren't setup in Xero (that's another story!) so they need to be edited.
    The price would never be edited, for us anyway, just the items.
    It doesn't appear that we can do any any of the above if the invoice isn't a draft, as far we can tell anyway.

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    Anonymous commented  · 

    I thought this would be the default setting!

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  12. 1 vote
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    under review  ·  1 comment  ·  General  ·  Admin →
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  13. 7 votes
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    6 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Try our new dashboard, and also our Domo integration. I’m pretty sure our domo integration gets you something similar to brightguage.

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    Anonymous commented  · 

    Yes this is critical for us!
    I have no votes left!

    Our customers can see the main screen so we want to remove the reminders & stats etc from the main dashboard screen and basically only have the Get Started section.
    And no the kiosk or customer screen are no good as they don't ask for the same info as when logging a ticket from a tech login.

  14. 32 votes
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    under review  ·  5 comments  ·  General  ·  Admin →
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  15. 0 votes
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    planned  ·  1 comment  ·  General  ·  Admin →
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