Jordey Wooten

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My feedback

19 results found

  1. give some love to returns manager functionality and ease of use

    10 votes
    1 comment  ·  General  ·  Admin →
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    Jordey Wooten shared this idea  · 

  2. Deposit Issue

    3 votes
    1 comment  ·  General  ·  Admin →
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    Jordey Wooten commented  · 

    You would essentially need to take the deposit separately and adjust your pricing on any subsequent invoices you create.

  3. Refund Invoices paid with Multiple Payment Methods

    18 votes
    3 comments  ·  General  ·  Admin →
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    Jordey Wooten commented  · 

    This has been an ongoing issue it seems for a while, and while this was submitted back in 2016, I feel that there are enough issues with the integrated point of sale in general that it could use some love.

    Jordey Wooten supported this idea  · 

  4. Add the payout information to customer purchase payment area

    1 vote
    0 comments  ·  General  ·  Admin →
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    Jordey Wooten shared this idea  · 

  5. Ability to Change the Device Type (ATT to Unlocked)

    14 votes
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    Jordey Wooten supported this idea  · 

  6. How can I....

    1 vote
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  7. Discount REASON CODES and REPORT

    35 votes
    10 comments  ·  General  ·  Admin →
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    Jordey Wooten commented  · 

    does https://yourdomain.repairshopr.com/reports/discounts not help?

    We typically have our brand representatives straight up type out what's going on with the discounted line item in the description field underneath the "previously priced at $$whatever blah blah" area. This report will display the description field.

    This report shows:

    Date the discount happened
    Item that was discounted
    the description field of the item (text field w/detail or reasoning - modifiable in add/view and invoice)
    price of the item
    discount offered
    cost of the item itself
    quantity of items that were discounted
    invoice # associated (so you can see the rep in the change log)
    location where the discount was assigned

    What I'm NOT sure about (and what I've consistently not seen listed on this report but can review in "sold products reports") is whether or not it shows discount line items associated with discounts we're utilizing on like... sales or whatever.. such as a preset $10 discount that is a separate line item that isn't necessarily tied to the ticket that you manually create and set in the category type as a discount item.

    We actually legitimately use the discount line items to modify these sales so that we can get some general feedback on "how many people utilized this $25 discount" without having to sift through the discount report to manually tally up how many of those happened.

    Jordey Wooten supported this idea  · 

  8. Customer Purchase needs creators login

    10 votes
    3 comments  ·  General  ·  Admin →
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    Jordey Wooten commented  · 

    yesssss.

    Jordey Wooten supported this idea  · 

  9. Autofill for Ticket Title

    4 votes
    0 comments  ·  General  ·  Admin →
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    Jordey Wooten supported this idea  · 

  10. Change the Phone/Item type on refurb tickets.

    13 votes
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    Jordey Wooten supported this idea  · 

  11. When doing Stock take, add all scanned items to the list for review

    10 votes
    1 comment  ·  General  ·  Admin →
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    Jordey Wooten supported this idea  · 

  12. Allow an RMA to be received with a different serial number

    13 votes
    started  ·  2 comments  ·  General  ·  Admin →
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    Jordey Wooten supported this idea  · 

  13. When deleting a ticket / invoice / estimate...

    6 votes
    0 comments  ·  General  ·  Admin →
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    Jordey Wooten supported this idea  · 

  14. Printing serial number on small receipts.

    10 votes
    planned  ·  2 comments  ·  General  ·  Admin →
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  15. Sort tickets by Created Date

    21 votes
    2 comments  ·  General  ·  Admin →
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    Jordey Wooten supported this idea  · 

  16. Customer Purchases Custom Fields

    13 votes
    6 comments  ·  General  ·  Admin →
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    Jordey Wooten supported this idea  · 

  17. Due Date Time detail

    7 votes
    1 comment  ·  General  ·  Admin →
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    Jordey Wooten supported this idea  · 

  18. Automatic adding of credit to customer account when refunding or purchasing from a customer for store credit

    24 votes
    14 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    You can do this manually by adding a payment method called store credit, and refunding there like cash. Then manually increasing the customer credit on their edit page.

    We will be supporting this in refunds in the near future too!

  19. Rework Ticket Improvements

    9 votes
    3 comments  ·  General  ·  Admin →
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