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Randy Biehl

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13 results found

  1. etech parts

    4 votes
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    1 comment  ·  General  ·  Admin →
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  2. The 100% PERFECT SOLUTION for having MULTIPLE Phone Numbers and Email Addresses instead of using SUB CONTACTS !!!

    185 votes
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    67 comments  ·  General  ·  Admin →
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    Randy Biehl commented  · 

    A sync with o365 or google contacts would help a ton! Even if we just had name, email, phone number, addresses. This would SERIOUSLY help my field techs and make their lives a ton easier.

    Randy Biehl supported this idea  · 

  3. List all ticket comments on customer page

    3 votes
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    1 comment  ·  General  ·  Admin →
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    Randy Biehl commented  · 

    I'm on board with Kyle. It would be fantastic to be able to search through all of the ticket comments in one place for a particular customer.

  4. Contract Management Updates

    24 votes
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    Randy Biehl supported this idea  · 

  5. Add Integration with Password Management (lastpass?)

    34 votes
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    7 comments  ·  General  ·  Admin →
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    Randy Biehl supported this idea  · 

  6. Set reoccurring reminders

    24 votes
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    2 comments  ·  General  ·  Admin →
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    Randy Biehl supported this idea  · 
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    Randy Biehl commented  · 

    Same here. We have bi-weekly meetings and other appointments that are recurring. Would love some options in RS as opposed to having to rely on a 3rd party or manually entering them in.

  7. View actual time that a lead came in from main list.

    1 vote
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    0 comments  ·  General  ·  Admin →
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    Randy Biehl shared this idea  · 

  8. Integrate with Square for Payments on PC

    66 votes
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    18 comments  ·  General  ·  Admin →
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    Randy Biehl supported this idea  · 

  9. Gift cards

    175 votes
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    70 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This thread seems to be talking about different things – so I need to get clarification if possible.

    When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -

    “gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.

    We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.

    Feel free to say you want both! :)

    The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.

    A basic gift certificate tracking system might be simpler and…

    Randy Biehl supported this idea  · 

  10. Amazon Home Services API to link with RepairShopr?

    4 votes
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    0 comments  ·  General  ·  Admin →
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    under review  ·  Robert Reichner responded

    We’re definitely watching this. Would love to see what kind of volumes RepairShopr users are seeing from this. If it becomes significant we’d love to look at an integration.

    Randy Biehl supported this idea  · 

  11. Add timesheet tab

    45 votes
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    1 comment  ·  General  ·  Admin →
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    Randy Biehl supported this idea  · 

  12. Allow duplicate email address between customers

    169 votes
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    planned  ·  34 comments  ·  General  ·  Admin →
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    Randy Biehl supported this idea  · 

  13. Add Ticket Notes for Appointment Changes including Reschedules/Cancellations

    28 votes
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    1 comment  ·  General  ·  Admin →
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    Randy Biehl supported this idea  · 

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