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CCW Technology

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15 results found

  1. Stop making us scroll down - Most commonly used items "above the fold"

    51 votes
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    5 comments  ·  General  ·  Admin →
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    CCW Technology commented  · 

    Ian posted on FB that he thinks scrolling isn't a bad thing. (Anything that makes you scroll or click takes time)

    Does that mean that there is no intent on working on this issue even if it get's more votes? If you are going to NOT do something no matter, it would be nice to know so I can use my votes elsewhere. Otherwise they are just tied up on an idea that will never happen.

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    CCW Technology commented  · 

    To clarify the take payment button is problematic when you take a payment of multiple invoices. We are an MSP/I.T. Consulting firm and not a retail shop so there are often multiple invoices for a client.

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    CCW Technology commented  · 

    Discussion here: https://www.facebook.com/groups/repairshopr/permalink/1117423935273541/

    CCW Technology shared this idea  · 

  2. Add Snail Mail option to Open Invoice Reminder

    5 votes
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    2 comments  ·  General  ·  Admin →
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    CCW Technology commented  · 

    Great Idea. It would be nice to have this, AND to have a 'billing' charge to cover the cost of sending the invoice.

    The client would still pay late fees, but would also get an extra fee for the paper invoice/postage so they are paying a bit extra for forcing us to have to mail them an invoice.

    CCW Technology supported this idea  · 

  3. Ticket notes should be in FORWARD chronological order, not REVERSE order. It's confusing for the customer and ME!

    13 votes
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    4 comments  ·  General  ·  Admin →
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    CCW Technology commented  · 

    So you want to have to scroll down each time to look at what is newest?

    Logically if you are following the progression of the ticket you would NOT want to have to scroll down each time to see what the latest activity is.

    Or am I understanding this wrong?

  4. Hide cost when entering parts / looking at inventory

    12 votes
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    CCW Technology shared this idea  · 

  5. Add Ticket Subject to Ticket Comment Email

    1 vote
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    3 comments  ·  General  ·  Admin →
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    CCW Technology commented  · 

    Thank you, this is exactly what I needed.

  6. Custom "Signature Forms" for additional Agreements, Waivers, Authorization Forms, etc.

    291 votes
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    65 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    We were prepping to start this and realized the narrow-scope version we were willing to commit to would just make most people upset that we “built it half way” – but we aren’t in a position to compete with docusign/etc and spend a year building a proper solution.

    We could more easily help make a zapier/webmerge solution work if you wanted some automation, if we get a lot of feedback supporting that idea I’ll make it happen pretty quickly.

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    CCW Technology commented  · 

    "This will probably come in early 2017"

    Can you update us please?

  7. Give the ability to hide the total amount a client has paid on Customer Detail - It's Tacky

    10 votes
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    CCW Technology supported this idea  · 
    CCW Technology shared this idea  · 

  8. Fix time slider on appointment details from new ticket page.

    3 votes
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    CCW Technology commented  · 

    Also, allow custom times. I have found that if you book a client at 2:30 they will be there between 2:30 or 3.

    If you book them at 2:35, they are almost always right on time. Allow duration of 25 minutes and 50 minutes, etc.

  9. digital Signature

    3 votes
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    CCW Technology commented  · 

    Should this be marked completed?

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    CCW Technology commented  · 

    And add the date to autofill/auto populate next to the signature.

  10. Include all overdue invoices when sending an email

    4 votes
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    CCW Technology supported this idea  · 
    CCW Technology shared this idea  · 

  11. Improve the Purchase Order system

    92 votes
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    58 comments  ·  General  ·  Admin →
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    started  ·  Rajesh Agarwal responded

    Hey everyone – we have added the “Sync to QuickBooks Online” bit for beta_testers, if you are not a beta tester currently, you will get this feature in a couple weeks. We are not accepting new beta testers at this time.

    For those of you that are beta testers, please visit QuickBooks settings in RepairShopr and select your Accounts Payable account for PO’s to sync to in QB and let us know here in the comments what feedback you have for it!

    Thanks!

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    CCW Technology commented  · 

    Please integrate PO's with Parts, inventory and estimates for a natural workflow.

    I do an estimate, it's approved, there is a PO, the parts are now on order and then end up in inventory...

    These modules are currently too fragmented and need to work together.

  12. Electronic signature after payment for credit card only

    4 votes
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    CCW Technology commented  · 

    Yes please. This is a pain.

  13. Online Reviews - Automatic

    70 votes
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    15 comments  ·  General  ·  Admin →
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    CCW Technology commented  · 

    I have just added this into my 2 week follow up. It has worked for me. I'm not suggesting they don't complete this feature, I agree with it. The 2 week email with a request for a positive review may be a good work around for you in the meantime.

  14. Create Purchase order from estimate or bundle

    28 votes
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    CCW Technology supported this idea  · 
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    CCW Technology commented  · 

    Really the Parts/Inventory/Purchase Order modules should all integrate. They all relate to each other and having them interface with each other seems like a natural progression.

  15. Make Part(s) order available on Estimates

    19 votes
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    CCW Technology commented  · 

    It would be great to either create a part order from an estimate, or take a part order and put it on the estimate.

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