General
3763 results found
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Icon Change for opened emailed invoices
In the invoice list there is a little closed envelope for invoices that had been sent. I suggest changing that to a little opened envelope when they have opened the invoice email so we can see from a glance the emails that have not been opened.
3 votes -
Calendar View:
Is there a way to adjust the calendar to show only 5 days in the week view (monday - friday)? In addition, when creating an appointment I would like to see the ability to click directly on the calendar to establish the day and time for the appointment. Also, the ability to turn on/off specific user calendars (i.e. At times, I only want to see 'tech 1')
3 votes -
Customisable mini database like vendors list
We have vendors which is brilliant for supplier info etc. But as a company, we also have information which we like to store handy, such as login info, partner logins, utility companies, other random useful info.
Bit like a knowledgebase/wiki but with better sorting. So you could create a LIST/DB called, PARTNERS and then create own fields, Partner Name, Contact, Web Url, Login name, password, etc. Then another for Website Logins, Utilities etc.
We currently have all ours listed under vendors, but then MS Partner, Intel Technology Provider, EON Energy etc are not great Vendors as such! :-)
3 votes -
Purchase Order Cloning to a different location
You can currently clone a PO however you cannot change the location of the cloned PO. We have a starting parts inventory for each location and being able to clone my existing purchase order to a new location would save a lot of time by not having to re-type it. Seems like it would be a simple change to implement
3 votes -
Add a Quote Tab
As an IT Professional, we do not estimate the technical work provided to customers. We also do not estimate the inventory needed for the customer. Hard to process a quote under the estimates tab. Will this happen? Would be EXCELLENT!!
Technical Services - 2.5 hours - installation and set up
Hardware - $495 PC, $110 240GB SSD, etcIf quote is accepted, pay upon receipt....this is how I am looking to bill my client. As it stands, I have to use our other CRM to send a quote...
3 votes -
Required Customer Fields Small Tweak
Currently we require that all of our customers provide an email as we deliver invoices and receipts via email.
However, in the rare occasion that a customer does not have an email or they simply don't want to share it, we need a "fake" email of sorts that we are allowed to enter in the required email field. A default email or something of the like.
And here's why:
Since we require an email for creating a new customer, if we have a customer come in that doesn't have one, the manager must then go into the backend of RepairShopr…3 votesI think you should probably setup a wildcard email for your domain, then you can add emails that are still unique like:
fake1@mydomain.com
fake2@mydomain.cometc
If the email says “fake” in it – we won’t actually send the email, but we don’t want an accidental email going to a real domain – like gmail/aol/etc – that can get you blocked from emailing.
It would be easy to search your database for “yourdomain” and see everyone that provided no email..
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Allow Purchase Order ref to be tied in to Invoices
Say we sell an item using the unique SKU generated by a PO. On the customer invoice there is no way to track what PO that item was ordered on... This would be so useful for RMA tracking and other stuff.
I understand that if an item on a PO is Serialized then it works (according to Bobby @ RS), but standard non-serialized items don't get tracked.
Please, please push this forwards as it seems like a no-brainer idea and would be very useful for anyone who uses the PO system with standard items with no serial numbers.
Cheers all,…
3 votes -
Add a "Jump" button to the button bar
The new "Jump to..." feature is nice, but I would love to see a "Jump" button added to the button bar. Here's a mock-up of my idea:
3 votes -
Weight, Manufacturer Part Number fields for inventory items.
I think inventory items should have proper weight and manufacturer part number fields (not through custom fields) especially now you have woo commerce integration. We have a script on our current Magento site that needs to MPN to display custom content.
3 votes -
Bulk select invoices from diff customers and marked as paid
fro. The list of invoices screen I would like to be able to tick a number of invoices (from different customers) and mark them as a quick payment or all as paid by DIrect Debit.
This would be useful at the start of the month when all my recurring invoices list and I have to click and mark each one as paid. Thank you
3 votes -
Apply credit to recurring invoice automatically
If the customer has an available balance can we set it up so it automatically applies it to their recurring invoice when it's created?
3 votes -
Add timestamp to Invoices and receipts
I would love to not only see the date stamp, but also a time stamp on invoices, receipts, etc. It is helpful to know when a tech made an invoice or took a payment when backtracking things.
3 votes -
Pending Items for Unmaintained Inventory on Low Stock Report ( email )
The Low Stock email is nice, I review it each morning, have links to easily click and review. Etc.
The Part request emails are nice, I review my inbox as they come in,
( can't easiely click these though,
a) the url for the part isn't clickable in the mails
b) the link is to the parts section not the part item itself
c) the customer is clickable but the ticket isn't
)The one thing missing is Pending items, which is really just Part Requests but for items we usually have or used to carry.
They don't show up…
3 votes -
Day of the week in Comments
Currently the header to comments made look like this:
Comment Made At: 15 October, 2016 13:04If the day of the week could be added, would be super handy for finding out-of-normal-hours for billing
3 votes -
Purchase order customer assigment
It would be great if we could assign stock to a customer when we are receiving it into stock, on a purchase order.
It would need to be on an individual line item basis, as we often receive stuff for stock and customers at the same time.That way we could run a report and see if stuff that had been ordered for a specific customer had in fact been invoiced out.
3 votes -
Add a little more functionality to Android mobile app
I'm so grateful for Android app, very simple, easy to use, but could use 3 improvements:
1. Auto populate fields (like customer name, or item search) without requiring the extra press of "Search" button. This is how RepairShopr works everywhere else.
2. Ability to email invoice before it is paid. Now only option is receive payment, and once payment received, then email. But sometimes I need to send invoice to billing dept. without prepayment.
3. Non inventory items (manual items) cannot be added or easily seen on invoice. If I've added them through the website, these items show blank or…3 votes -
Enable Authy 2FA Support
Please add support for more 2 Factor Authentication services - namely Authy.
This would be as simple as allowing us to see the long code that's represented by the QR code. Whether it's displayed in addition to the QR code, or maybe a small button to add manually.
3 votes -
Recurring Contract Reminders
In addition to simply being able to create a reminder in Contract Details, I'd like to be able to create recurring reminders.
This would be very handy for scheduling Quarterly Business Reviews and other follow-up tasks. I could do this with recurring tickets, but it's not really a ticket and I don't want to skew metrics.
3 votes -
3 votes
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Enable Ability to Add Ticket Charges to Estimate for Better Quotes
I believe it should be possible to add existing ticket charges to an estimate. An example of why you would want to do this is when you perform some work for a client (eg. investigate performance problems on a computer system onsite) and then you need to prepare a quote for the repair of the problem in the workshop (eg. replace bad drive), the client often wants to know how much the entire job will cost if they ask for a quote. If you've already added ticket charges on the fly, then you need to add them again to the…
3 votes
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