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3763 results found

  1. Offline APP

    Alot of times we do go onsite and there is no cell service or not good. If we could fill out forms and get sign from customer then when it connected it would sync this would be supper helpful

    3 votes
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  2. Add signature options for app

    We get sign off from customers for every job and having a place where we could quickly add a signature into the job would be great and then being able to easy pull off as a image. this would be supper helpful

    3 votes
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  3. Allow for display of Inventory item photos in other places i.e. Estimates / Invoices

    It would be great if we could use the photos we upload for Inventory items (parts, labor, materials, etc) in various other places on the RS platform. We would love to put these photos to use on our Estimates for example.

    Currently, once a photo is uploaded and attached to an Inventory item's page, it's useless on any other page.

    3 votes
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  4. Make multiple scans of same stock item show up as one line item

    When scanning a multiples of an item in POS, for instance a customer buys 20x 2m network cables. The items show up as 20 separate line items. Can this me made to show up as one line item with a quantity of 20.

    3 votes
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  5. Free shipping integrations

    Can we please please please get an option for a shipping integration which offers a free plan? It's great that we can use ShipRush or ShipStation but they both charge at least $20 a month and that's ridiculous for us folks with low volume or few mail-ins. Can we please get a integration for a service which offers a plan with no subscription fee (eg Packlink PRO, Easyship, ShippyPro etc) Thanks

    3 votes
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  6. Copy / Clone logistics

    I work in the warehousing of a repair and retail chain that use RepairShopr and sometime I need to create multiples of the same logistic to our different stores.

    It would be great if it were possible to clone logistics similar to POs, choose a from and to location and retain the same quantities. Sometimes the logistics I send can be 50-80 items long.

    If this were possible it would same countless time instead of manually creating a new logistic every time

    3 votes
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  7. Fulfilling orders with Logistics

    Our stores sell each others stock sometimes which can lead to variances in the stock when a colleague processes an order for something that is in stock in another store (a large box item for example). Sometimes this can lead to a variance in the stock if it is processed as a sale instead of crediting the customer's account, or if the stock is not in the selling store.

    We can fulfill pending orders on invoices with POs, so would it be possible to have the same functionality with logistics? This would save a lot of headaches fulfilling pending items,…

    3 votes
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  8. Estimates: ticket notes and notifications when estimates are declined or accepted.

    I recently noticed that an estimate had been declined a few minutes after sending them an email to ask if they wanted to proceed. There was no mention of who declined the estimate or when in the ticket notes or the admin-only details.

    I would like there to be an automatic ticket note when an estimate is declined or accepted, including who marked it that way.

    It would be nice to also have the option of getting some kind of notification on a per-estimate basis, but the ticket note is much more important.

    3 votes
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  9. Show Internal Ticket Warning at top of Customer, Ticket, and Invoice pages

    I like having Internal Ticket Warnings, but would wish to see them all the time when working with a Customer record, their Tickets, and their Invoices, not just when creating a new ticket. This would be especially useful for us to know which customers only like to receive phone calls, not email.

    3 votes
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  10. Cytracom Integration with Repairshopr

    Setup an integration for Cytracom within Repairshopr. Allow for communication details of when calls were made with customers or when customers call in.

    3 votes
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  11. Cryptocurrency Prices, Charts & News

    XXOS.net shows the most accurate live prices, charts and market rates from trusted top crypto exchanges globally. The website provides a list of cryptocurrency and blockchain related events, valid and authentic list of cryptocurrency wallets and Bitcoin mining pools.
    http://xxos.net

    3 votes
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  12. Add 'Assignee' to Office 365 synced calendar

    If appointments are synced to a group calendar as described in the Knowledge Base there is no field or mention of who a appointment is assigned to.

    3 votes
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  13. Invoice code with real examples

    Is there a way that other users would be willing to share what their invoices look like and then the code that you used so I can copy and paste it?

    I'm not great at maneuvering in the editor and its getting really frustrating to have things cut off and word wrapping at the wrong times.

    Thanks in advance!!!

    3 votes
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  14. How to guide to setup Canon Pixma iX6820 Printer to Wi-Fi?

    How to guide to setup Canon Pixma iX6820 Printer to Wi-Fi?
    Before starting, make sure that you have installed the printer using the same Wi-Fi network as that of your laptop/ desktop. You also need to check that the printer’s access plug must have a physical WPS push control. It is also necessary that the network must be using the Wi-Fi safe access or WPA2 security protocol. Canon Pixma iX6820 printer to Wi-Fi easy step.
    Refer to the below steps to set up Canon Pixma iX6820 printer to WI-FI:
    • Turn on the printer
    • Press and hold the Wi-Fi…

    3 votes
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  15. add an email customer option next to the pdf button in Customer Purchases

    Emailing a customer a copy of the Customer purchase pdf is a multi setp process currently. need to open the pdf save it then manually open the email client enter the customer email and attach the pdf. Why it isn't an option to email from Repairshopr escapes me. tickets invoices etc all have that option

    3 votes
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  16. what is QuickBooks Tool hub

    QB Tool Hub is a compiled tool form for solving the various QuickBook problems. It offers QB users a wide range of beneficial tools, contains all repair tool like File Doctor, Condense Data tool, PDF and print repair tool, Install diagnostic tool, connection diagnostic tool, and a lot more. for know more about it click the link :-
    https://qbpremiersupport.com/quickbooks-tool-hub/

    3 votes
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  17. AN OPTION TO PRINT TICKET DETAILS/CHARGES BEFORE CREATING AN INVOICE

    It would be super helpful to have an option to print a ticket's details (ie: what parts or charges have been added to the ticket) WITHOUT having to create an invoice. There are many situations in which techs or customers would like to view charges or parts used on a work order before the ticket has been resolved or invoiced.

    There is another suggestion for this but it's been under review since 2016. This feature would be super helpful and convenient!!!

    3 votes
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  18. I NEED an alternative sign in Method, Prefer Smart Card

    I have a significant number of people that use a single account. These are my "service writers". Production has asked me to add the ability to note who actually created the ticket, for better situation management. Of course I can do this, I just need to add more users. These folks are not highly computer literate, and Getting them to remember log in methods, pins, etc is a pain. I NEED a simple way for them to log in. My preferred method is smart cards, since we already issue them for building access. RFID is also an option. We could…

    3 votes
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  19. Add "enable notification" option for individual tickets

    My coworkers and I work flexible schedules and there are times when one of us may be out and subsequently miss a reply to an important ticket that we own. In our workflow, it's important for us to maintain the ownership of our own tickets, even when we are out. Our client volume makes it unwieldy for us to all receive notifications when there are replies to any ticket. We also all live in Alaska and have strange circumstances at play, like not being able to access cellular data sometimes but being able to get SMS. I was able to…

    3 votes
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  20. Unique barcode for every product instance

    I would like to see a feature for product instances, specifically refurbed devices like smartphones, where each device can have a unique barcode. The system will automatically put in the IMEI number for the barcode and that doesn't work. This would make it easier to search and find bought and sold secondhand devices in the system and make the process more streamlined.

    3 votes
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