Estimates: ticket notes and notifications when estimates are declined or accepted.
I recently noticed that an estimate had been declined a few minutes after sending them an email to ask if they wanted to proceed. There was no mention of who declined the estimate or when in the ticket notes or the admin-only details.
I would like there to be an automatic ticket note when an estimate is declined or accepted, including who marked it that way.
It would be nice to also have the option of getting some kind of notification on a per-estimate basis, but the ticket note is much more important.
3
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Jim
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