General
3763 results found
-
mapping feature
I woud love to be able to have a map view of technicians and some smarter scheduling based around location and travel time, etc
7 votes -
Customize Invoice - Move over Canada, Australia needs some love :-)
Canada got their complicated double TAX solutions, now Australia needs some simple Invoice love.
In Aussie Land (Australia) we quote and invoice with our prices including GST Tax (10%) especially to non-business customers. It’s usually bigger business to business/government who quote/invoice Ex GST pricing.
As we don’t want to confuse our poor customers, we aussies would like a new invoice tag. Basically if we could get the existing {{invoicelineitemstableno_tax}} tag but with the unit cost and amount columns Inc GST Pricing instead of Ex GST that would be gold.
Out of the 7 invoice tags available,…
7 votes -
CVS for Stockout (low inventory) or Filter for different Categories
Having a way to export a full stockout report or a way to filter out categories as I maintain several different accessories through many different vendors.
7 votes -
Allow Group Subtotals In Invoices
Allow Group Subtotals In Invoices
7 votes -
Woo Commerce Multiple Locations
I would love a way for me to set up something that will allow at least for consumers to see if a product is in stock at a certain location. I can live without being able to purchase online and select in-store pick-up. I have the woo commerce side figured out for either of the two (Just stock levels or stock levels and ability to select in store pick up and pay online)
7 votes -
Allow Calendar Default View Option
Please allow for the selection of the default calendar view. I prefer looking at the month view. Especially since the addition of multi day scheduling. Possibly a setting page in the admin, or at the user level would do the trick.
7 votes -
Be able to change prices of items in the app.
I can't seem to change prices of items in my iOS app. I'm commited to the price of the item in my inventory. Can't add manual items in app.
7 votes -
Devise a method for tracking truck stock.
A small single location service company might have several trucks on the road with stock in the truck.
7 votes -
Widget flow customer referral by normal predetermined drop down selection
Allow Customers to add how they where referred in Widget flow the proper
way by drop down selection , like if you where to create the customer yourself and choose pre determined choices. Currently it is annoying because all of our customers enter information from kiosk ipad and we can not keep accurate data of how the where referred !!7 votes -
RTL and arabic support in receipts and labels
Hello, i noticed that when i print a receipt or a label that includes any arabic letters it is not readable, the direction is wrong and the characters are all over the place, sometimes i need to write in arabic, it would be very helpful to do this instead of me writing by hand or using another software :(
Thank you
7 votes -
Add automated ticket approval emails for certain customers
RepairShopr doesn't have an 'approved' or 'disapproved' status for Tickets like the 'accepted/declined' status for Estimates. For certain SLA customers we would like all tickets submitted by employees for a certain customer to automatically send an email to the main company contact to be approved or disapproved. The email would hopefully have a simple way for the person receiving the email to respond and automatically update the ticket as approved/disapproved.
7 votes -
Fix the Notifications Triggering for Initial Inbound Flowroute SMS when CID does not match Open Ticket - Leads Creation
Fix the Notifications Triggering for Initial Inbound Flowroute SMS when Customer's SMS CID does not match any Open Tickets - Leads Creation but no Notifications
We've discovered a major issue with Notifications regarding this particular integration!
FYI: Inbound SMS through Flowroute gets stuck as a lead and does not auto convert to a ticket, despite the "Convert Leads to Tickets" option being enabled inside the Admin section. This happens even if "Enable Leads" is disabled at the account level.
What's even worse is that the Inbound SMS via the Flowroute Callback URL is treated differently inside the Repairshopr system than…
7 votes -
Create default appointment on Due Date
Due Dates are good. Calendars are good. Due Dates and Calendars are greater.
I would like an option in Ticket Preferences to create a default All Day appointment in the Calendar for that tech on that day.
So when you're looking at the calendar you know what your time is scheduled for as well as the things that might not have a defined time schedule but are on your plate for that day.
7 votes -
Add ability to edit and sort Ticket Issue Types
Hi,
Please add the ability to edit the prewritten Ticket Issue Types, as well as change or add the ability to sort the dropdown list.
Keep up the great work! :)
Kev7 votes -
Purchase Order Import
having the option to import a purchase order using the same csv file structure as the export function.
This will help when creating large detailed purchase orders without having to manually add items and change prices without the screen refreshing every time.7 votes -
Bin system
Two things that our company would really like to see
a) have each location determine their own prices
So in the inventory for example, each location can choose how much stock they have for each part. We also need to have this flexibility for prices at each location.
b) A device location function.
We would like to have a "device location function".
Make this mandatory option that comes up in the ticket.
We need two fields:
1) one to determine if it is a phone, tablet, laptop, PC, or Other device
2)
When a customer comes in with a device,…
7 votes -
Technician Boot Stock allocation feature
Would it be possible for you to have stock be allocated to a technician for boot stock / consignment stock purposes. This way we'll always know what stock a technician carries with him and when he needs new stock, as they are booked out to jobs.
7 votes -
1- Line Numbers on Estimates, when you have multiple items in a estimate, it would be great to reference the line number.
1- I have quotes with 50 plus items.
2- The account has a question on one item and we spend too much time counting from the top entry to find the product they have a question about.
3- Just like a legal form, it will make the document more readable and offical.
4- Now you can look at my line items to see which one you like, simple as 1, 2, 3.
5- How about 3 votes each from you! Of course if you like the idea.7 votes -
Beta site, adding time to a comment.
Beta site, adding time to a comment. The time spent field below the visible comment section is gone. Our techs use this feature to add time to a comment so that the customer can attribute time to individual post.
Super helpful when the support consist of multiple days.
Please put that feature back. We almost never use the time log.
7 votes -
Update Appointment Booking
I think it would be great if we could set different times for availability on different days as our hours change on certain days. It would also be great if customers could fill out more information so we have an idea of what the client needs. Maybe a drop down box with custom field type too?
7 votes
- Don't see your idea?