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3762 results found

  1. Add 'Assignee' to Office 365 synced calendar

    If appointments are synced to a group calendar as described in the Knowledge Base there is no field or mention of who a appointment is assigned to.

    3 votes
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  2. Invoice code with real examples

    Is there a way that other users would be willing to share what their invoices look like and then the code that you used so I can copy and paste it?

    I'm not great at maneuvering in the editor and its getting really frustrating to have things cut off and word wrapping at the wrong times.

    Thanks in advance!!!

    3 votes
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  3. How to guide to setup Canon Pixma iX6820 Printer to Wi-Fi?

    How to guide to setup Canon Pixma iX6820 Printer to Wi-Fi?
    Before starting, make sure that you have installed the printer using the same Wi-Fi network as that of your laptop/ desktop. You also need to check that the printer’s access plug must have a physical WPS push control. It is also necessary that the network must be using the Wi-Fi safe access or WPA2 security protocol. Canon Pixma iX6820 printer to Wi-Fi easy step.
    Refer to the below steps to set up Canon Pixma iX6820 printer to WI-FI:
    • Turn on the printer
    • Press and hold the Wi-Fi…

    3 votes
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  4. add an email customer option next to the pdf button in Customer Purchases

    Emailing a customer a copy of the Customer purchase pdf is a multi setp process currently. need to open the pdf save it then manually open the email client enter the customer email and attach the pdf. Why it isn't an option to email from Repairshopr escapes me. tickets invoices etc all have that option

    3 votes
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  5. what is QuickBooks Tool hub

    QB Tool Hub is a compiled tool form for solving the various QuickBook problems. It offers QB users a wide range of beneficial tools, contains all repair tool like File Doctor, Condense Data tool, PDF and print repair tool, Install diagnostic tool, connection diagnostic tool, and a lot more. for know more about it click the link :-
    https://qbpremiersupport.com/quickbooks-tool-hub/

    3 votes
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  6. AN OPTION TO PRINT TICKET DETAILS/CHARGES BEFORE CREATING AN INVOICE

    It would be super helpful to have an option to print a ticket's details (ie: what parts or charges have been added to the ticket) WITHOUT having to create an invoice. There are many situations in which techs or customers would like to view charges or parts used on a work order before the ticket has been resolved or invoiced.

    There is another suggestion for this but it's been under review since 2016. This feature would be super helpful and convenient!!!

    3 votes
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  7. I NEED an alternative sign in Method, Prefer Smart Card

    I have a significant number of people that use a single account. These are my "service writers". Production has asked me to add the ability to note who actually created the ticket, for better situation management. Of course I can do this, I just need to add more users. These folks are not highly computer literate, and Getting them to remember log in methods, pins, etc is a pain. I NEED a simple way for them to log in. My preferred method is smart cards, since we already issue them for building access. RFID is also an option. We could…

    3 votes
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  8. Add "enable notification" option for individual tickets

    My coworkers and I work flexible schedules and there are times when one of us may be out and subsequently miss a reply to an important ticket that we own. In our workflow, it's important for us to maintain the ownership of our own tickets, even when we are out. Our client volume makes it unwieldy for us to all receive notifications when there are replies to any ticket. We also all live in Alaska and have strange circumstances at play, like not being able to access cellular data sometimes but being able to get SMS. I was able to…

    3 votes
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  9. Unique barcode for every product instance

    I would like to see a feature for product instances, specifically refurbed devices like smartphones, where each device can have a unique barcode. The system will automatically put in the IMEI number for the barcode and that doesn't work. This would make it easier to search and find bought and sold secondhand devices in the system and make the process more streamlined.

    3 votes
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  10. Single Line instock label button for receiving inventory but not all items.

    Add a print label button for receiving inventory but for each line instead of all labels. Not all my inventory uses the dymo labels some use a label gun I have.

    3 votes
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  11. More Robust Contact Management (Vendors / Customers / Contactors / etc)

    It would be nice if there was a "Contacts" section that stored your Vendors / Customers / Contactors / etc. I would just like to see more options for keeping track of relationships with much more than just customers!

    2 votes
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    8 comments  ·  Admin →
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  12. Sales Detail Report

    Be able to pick an item to run the report. Include the link to the invoices as well. Thanks.

    2 votes
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    under review  ·  0 comments  ·  Admin →
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  13. Add purchase orders to logistics

    Just something to add to the non-critical list. It would be great to have a more intuitive PO module. POs are actually logistics and should show on that screen too. Also, it would be nice to have a place to add tracking numbers and links. PO's should have a link to the vendor's profile. Basically, the whole vendor/PO system should have a make-over. They are related and should be re-built around each other and link to each other. When everything else is done, of course ;)

    2 votes
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    3 comments  ·  Admin →
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    under review  ·  Robert Reichner responded

    A PO make-over is up soon once serialized inventory is live. Hope to include some of these aspects in that pass!

  14. Mobile & Phone number in calendar

    I would like to see the mobile and phone number listed in description when synced to Google Calendar as well...

    At the moment it will only show the customers "phone" quite often, we may need to contact the customer on there mobile, and it's easier for the field agents to have access to these details within the calendar..

    Would this be possible?

    2 votes
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    planned  ·  0 comments  ·  Admin →
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  15. Would be great to add comments to any order, parts order

    Would love to be able to add comments to order, parts orders, ect.. Ideally it would also be nice to specify how we pay for items. Love the new purchase order entry. Great job.

    2 votes
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    under review  ·  0 comments  ·  Admin →
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  16. Parts Order Tracker

    This is a very useful tool especially for companies placing unique PO's all the time. Once I view completed items can you please insert a button so that I can return to Parts Order Tracker Main Page? Also Once the part is in could there be away to auto update the ticket?

    2 votes
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    under review  ·  0 comments  ·  Admin →
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  17. purchase order re-order lists populated from product categories

    When creating a purchase order, you can populate a list of low stock items from all stock or from a specific supplier. It would be very useful to be able to select a product category or several categories even. For instance i purchase inks from 3 different suppliers, the winning order generally goes to who ever has the best pricing and the most items in stock.

    2 votes
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    under review  ·  0 comments  ·  Admin →
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  18. Allow Rearranging of Dashboard Tickets

    It would be incredibly helpful for me to be able to arrange tickets how I want (prioritize tickets) so that while I'm out of the office the tech's working at the shop have a better idea of where to prioritize.

    2 votes
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    under review  ·  0 comments  ·  Admin →
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  19. Add option to Appointment Booking Module to allow time between appointments for single technician

    I am a single technician, and I need to allow travel time between appointments. When there is more than 1 technician on staff, this is normally not an issue. So it would be great if, when there is only 1 technician on staff and available, there was an option to DISALLOW customers from scheduling an appointment for X number of minutes following any currently scheduled appointments.

    2 votes
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    under review  ·  1 comment  ·  Admin →
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  20. Contract Tracking by User

    Need ability to see who/tech that is adding notes, sending emails, or making changes in contracts.

    2 votes
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    under review  ·  1 comment  ·  Admin →
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